
Honda of Fife
Fife, WA

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Responsive and Rapid My family has had its cars serviced by this dealership for the past 25 years. They have delivered a consistently high quality level of service through My family has had its cars serviced by this dealership for the past 25 years. They have delivered a consistently high quality level of service through the years. They recently showed a high level of commitment toward customer service during the recent one and only time that I returned a car to revisit some repair work. They quickly took ownership of the issue (Responsive) and quickly acted (Rapid) to address the issue. Cole was communicative from the first phone call to the hand off of keys to me. Great follow thru. More
Great! Always have a good experience at Honda of Fife. Was in a bind over holidays but still got in, great work and wonderful customer service. Jeff was Always have a good experience at Honda of Fife. Was in a bind over holidays but still got in, great work and wonderful customer service. Jeff was super! More
Excellent On time done quickly. I have been to many other service places and Honda of Fife seems to stick to the schedule. This is rare. On time done quickly. I have been to many other service places and Honda of Fife seems to stick to the schedule. This is rare. More
Got the car I wanted The short is -- Our family got the car we wanted. The long is -- The dealership's sale people are great, helpful and informative. Raj was eager to de The short is -- Our family got the car we wanted. The long is -- The dealership's sale people are great, helpful and informative. Raj was eager to demonstrate features and show us the car we wanted. There are a few things that were a bit cumbersome to navigate through, namely the negotiations. I suppose this is my real first time negotiating on my own but you notice how the price is fast and loose when it comes down to it. I understand that the dealership has to make money on the car, after all, it's a business itself; however, everyone wants to walk out wanting the best deal they can get. It is about managing both your own expectations and the dealer's expectations and hope that you walk out happy on that. The reason why I gave price a 3/5 was because I don't think I walked out with the best price I could've gotten elsewhere. But OTD pricing surveys online are limited in that financing affects the total amount you would pay over the years. Getting a good car sales price, good financing deal, and good return on the trade-in are the best you can do. Honda at Fife gave me a pretty decent car sales price, mediocre financing deal, but pretty good return on the trade-in. Overall, it was a decent price for a car we really love. In the end, that matters. Much thanks to Raj, Brittany (internet sales consultant), and the rest of the team. Special thanks to the finance guy who had to drive back to close the deal late at night -- I hope you caught your flight (really sorry!). I have nothing bad to say about the dealership itself -- the people are great. I know it is a business and I can't expect to take a car less than you are willing to make money on it. More
Friendly Service Always a great experience at Honda of Fife! Had service done to new CRV...it was pretty quick and painless. Popcorn was good too! Thanks. Always a great experience at Honda of Fife! Had service done to new CRV...it was pretty quick and painless. Popcorn was good too! Thanks. More
New Car Purchase Great overall experience. Worked with me to get the car I wanted. Michael was very personable and knowledgeable. Car buying is usually a hassle but th Great overall experience. Worked with me to get the car I wanted. Michael was very personable and knowledgeable. Car buying is usually a hassle but this experience was enjoyable. More
Vehicle purchase Great place and good people to work with. Was clear on what I wanted and it was a quick process once I found my vehicle Great place and good people to work with. Was clear on what I wanted and it was a quick process once I found my vehicle More
Friendly service staff, Quick and excellent service. I highly recommend their service team. I would suggest some free canned sodas/sparking water in the waiting area. I highly recommend their service team. I would suggest some free canned sodas/sparking water in the waiting area. More
Honda of Fife I quite enjoyed working with the people at Honda of Fife. First, I went to South Tacoma Honda, I was not very pleased with them. But at Honda of Fi I quite enjoyed working with the people at Honda of Fife. First, I went to South Tacoma Honda, I was not very pleased with them. But at Honda of Fife, I was well taken care of by Michael Pendergraft. He was well informed about Honda, as well as the inventory that was available at Fife. He was very polite and took wonderful care of me. I bought a car from him. A Honda Civic Hybrid. I was quite pleased with all of the people that I met at Honda of Fife. I will go back to them to buy a new car next time. More
Great service I took in my honda because of a flashing check engine light and Dani was able to help us out, she is awesome! Since I've been going to Honda of Fife, I took in my honda because of a flashing check engine light and Dani was able to help us out, she is awesome! Since I've been going to Honda of Fife, it has always been a good experience. More