
Honda of Fife
Fife, WA

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awesome great and very helpful service advisor....very accommodating that’s why i always bring my car here for service even if there’s another dealership clos great and very helpful service advisor....very accommodating that’s why i always bring my car here for service even if there’s another dealership closer to where i live More
Great experience It was a great experience buying my car at Fife Honda. The sales person was great and we enjoyed our shopping experience. We would definitely come bac It was a great experience buying my car at Fife Honda. The sales person was great and we enjoyed our shopping experience. We would definitely come back again in the future. More
Always Excellent Honda of Tacoma is about 10 miles closer but I bought my car at Honda of Fife and was impressed then and continue to be with servicing my car there. Honda of Tacoma is about 10 miles closer but I bought my car at Honda of Fife and was impressed then and continue to be with servicing my car there. Kamryn was friendly, helpful and found a discount coupon for me. I’ll continue to come back. More
Quick revue done in no time Great people. Good work Professional. Clean. Fast . We will be back for any more car service that we may need in the future. Thank you. Great people. Good work Professional. Clean. Fast . We will be back for any more car service that we may need in the future. Thank you. More
Service Kamryn was very nice and helpful. This was the first service for my CRV. They were very quick but thorough. The waiting room is comfortable. Great car Kamryn was very nice and helpful. This was the first service for my CRV. They were very quick but thorough. The waiting room is comfortable. Great car wash too More
Service Professional, clean, fast. Prices are a little high but I think that is the same everywhere. Everyone is friendly and the waiting room is clean. I hav Professional, clean, fast. Prices are a little high but I think that is the same everywhere. Everyone is friendly and the waiting room is clean. I have been going to this dealership for 12 years and have only had one bad experience where I was pressured to get new brakes. I went to 2 other tire shops and had them checked and was told the brakes were good and probably wouldn't need changing for at least 2 years. I wrote a email to the service manager and he phoned me and apologized explaining it was a new employee and the problem would be remedied. I have never had that problem again. I was very happy with the quick response. More
New CRV Buying my new car was a very good experience at Honda of Fife. Jordan was a great help in every way. Love my new car! Thank you. Buying my new car was a very good experience at Honda of Fife. Jordan was a great help in every way. Love my new car! Thank you. More
2013 Honda Accord Sport Scheduled Maintenance Warren was very helpful scheduling my service. He was also the service rep to receive me at drop off of my vehicle. He also provided a loaner vehicle Warren was very helpful scheduling my service. He was also the service rep to receive me at drop off of my vehicle. He also provided a loaner vehicle for my convenience as requested. My vehicle maintenance was performed without any delays or complications. I picked up my vehicle and dropped off my loaner vehicle with Dani & another young lady. Both ladies were very nice & professional. They made sure that all of our needs & concerns were taken care of before we left. Unfortunately, when we went to pay for our service, we did not get the same level of customer service. The cashier, I believe her name is Christina, was not the standard for customer service or general courtesy that I have always associated with Fife Honda. She was short, abrupt, frustrated & unprofessional in her demeanor & communications with my wife & I(when we were paying for our service). We are a military family & also Alaska residents. When I informed her of our sales tax exemption, she became angry & told us how big of an inconvenience it will be now to redo all of our service paperwork. She told us that now she has to speak with her manager & get everything redone, causing more work. Please inform your employee, that communicating their administrative requirements or work frustrations focused on the customer, is NEVER a good idea. My wife & I were not amused and she made us feel like we had inconvenienced her, wasting her time. My wife & I are always accountable for our behavior and treated her with proper courtesy & respect. But she did not reciprocate that courtesy to us, for whatever reason at the time of service. This individual's behavior is the only negative experience that we've had at Fife Honda. More
Thankful for your service and quality personnel. My service appointment went very smoothly. I did not have an appointment but Cole got me in an out very quickly. Overall I was very happy with the se My service appointment went very smoothly. I did not have an appointment but Cole got me in an out very quickly. Overall I was very happy with the service and thankful to get it done. I’ve never had a bad experience with Honda of Fife. This is my first time working with Cole and I’d like to say that he was extremely professional and personable. He let me know that there was a few pressing issues with the truck and I felt confident that he was looking out for my best interest and that of the vehicle. Thank you for consistently providing great service. Bonus: A clean vehicle 😊 More
Good Communication Dani worked hard to make sure I understood what was needed to be done on our 2004 Accord and kept the communication lines open as additional problems Dani worked hard to make sure I understood what was needed to be done on our 2004 Accord and kept the communication lines open as additional problems or additional maintenance needs arose. She also was helpful in applying the set of discount offers I brought for this particular service. She had a great attitude and worked with me so that I could make sure that I addressed the most important issues and stayed within what I could afford. More