Honda of Fife

great experience I arrive a hour before my appointment and was able to get service on my car and wash by my original appointment. Thank you Jeff. I arrive a hour before my appointment and was able to get service on my car and wash by my original appointment. Thank you Jeff. More

Very very good experience My contact was basically Dani. From the time of setting up the appointment to having a shuttle ready to take me home to having my car serviced in the My contact was basically Dani. From the time of setting up the appointment to having a shuttle ready to take me home to having my car serviced in the timeframe she said the the repairs would take and then calling me to let me know that my car was ready. When I picked up the car it was washed and vacuumed very nicely. That whole process was great. I only have two small critiques. When I went to pay the bill, the person behind the counter processing the bill was distracted and disorganized. I also had to request for the overall maintenance checklist that was not attached to my bill and repair breakdown and when I got home I noticed that the Castrol coupon that is also normally attached to the bill was not included. Did Castrol discontinue the rebate program? The second critique is that I didn’t have the mileage oil change reminder sticker in the upper window that is usually placed there after an oil change. Overall experience was very positive. More

I was pleased with the service. I took my car in for airbag recall service; this was the second of two airbag recalls. The technician, Jeff Parks, was helpful and patient. The repl I took my car in for airbag recall service; this was the second of two airbag recalls. The technician, Jeff Parks, was helpful and patient. The replacement was done promptly and, so far as I can judge, correctly. I also asked about another concern with my tire pressure monitoring system. This matter was checked out and a repair recommendation made. I authorized the work and the problem was fixed without delay. Questions about my battery charging system were answered after a diagnostic review. The answers and advice were both especially appreciated in light of my limited familiarity with the technology involved. On balance I was happy with the service visit and will cheerfully return as needed. More

Warren was great tech was below average. Warren was inviting, professional, and friendly. 3rd trip to Honda Fife and 2 of the 3 issues are still unresolved. Last year we noticed a leak in the Warren was inviting, professional, and friendly. 3rd trip to Honda Fife and 2 of the 3 issues are still unresolved. Last year we noticed a leak in the A pillar on the driver side. Tech at that time said he was unable to re-create the leak and said he visually inspected the molding and ensured it was on properly. This time we went back to get a few things done. P/s front window would not move up and down. This was fixed. P/s sliding door is catching sometimes. I was told this was fixed by greasing and checking the "rollers". I tested before leaving the lot and it seemed to work. On the drive home I noticed there was excessive wind noise coming from the driver door. I got home and discovered when the window is rolled up, the molding was being squeezed into the path of the glass which prevented it from getting a proper seal. I drove back to Honda Fife and they said they would order the part and it would be in the next day. That evening we were driving the van and the p/s sliding door started to get stuck again. This is frustrating. Not to worry....I have to go back to Honda anyways for the driver window. I mentioned it to the service advisor and he had the tech inspect again. Meanwhile I am in the waiting room researching the issue online. Apparently the sliding door issue is a "common/known" issue for this year and model and most mentioned in the forum that the issue ended up being the actuator. I then get called in by the service advisor who mentioned the tech tested and the door seems fine but it may be the actuator if so it would cost this and that. My first thought is....and I believe a fair question to ask.....if this is a known issue why did the tech not consider the actuator? Why take time to re-grease and change rollers only to charge me? Now I may need to go back to get the actuator replaced? I feel duped. Maybe there is a logical explanation but to be frank, this is how I feel. I didnt push the issue. I started to drive home (30 minute drive). I come here because the service advisors are so friendly. On the way home, frustrated and confused, I feel a drop of water fall onto my left leg. From the same A pillar that was supposedly fixed and was my 3rd visit to the dealership to discuss. I am at a loss for words. This was earlier today so this may sound terse. Warren was great. I could not expect anymore from him but the tech......I am losing confidence in their expertise. More

Fast and efficient as usual Been servicing here for many years. Every time I need anything they are there to assist, while being efficient and more than fair with pricing. Best p Been servicing here for many years. Every time I need anything they are there to assist, while being efficient and more than fair with pricing. Best place to go to in town, hands down! More

Great experience with Mike We had a great experience with Mike! He was very accommodating and friendly. The other people at the dealership were awesome as well! Highly recommend We had a great experience with Mike! He was very accommodating and friendly. The other people at the dealership were awesome as well! Highly recommend working with Honda of Fife More

Service that care Honda of Fife treated me like a special person, they took care of me and my needs as a client not just another customer. Thank you service department Honda of Fife treated me like a special person, they took care of me and my needs as a client not just another customer. Thank you service department More

Oil Change Service Time for that oil change again and always a pleasure to go to Honda of Fife. Warren and Jeff are easy to talk to will take care of you like family. Th Time for that oil change again and always a pleasure to go to Honda of Fife. Warren and Jeff are easy to talk to will take care of you like family. The hot chocolate and cookies are a bonus but knowing that I have two people I can turn to take care of my vehicle is why I go here. More

Repair of vandalized 2005 Honda Element We would especially like to commend Daini Jimenizin customer service for her extremely exceptional customer service and being so helpful, responsive a We would especially like to commend Daini Jimenizin customer service for her extremely exceptional customer service and being so helpful, responsive and committed to our needs . She absolutely went above and beyond what any should be expected to do.we would also especially like to thank Ryan(maybe Aaron) not sureof the name) for the magic he performed in getting our car fixed so quickly for us. We bought our Honda at this store and would for sure buy our next one from this store. This was an extremely positive experience. Thank then so much for us. Carl and Kathy Pike More

Drop-in Civic service Outstanding support again by the service team at Honda of Fife as led by Jeff. A no-notice drop-in with my wife’s car which was past due for six mont Outstanding support again by the service team at Honda of Fife as led by Jeff. A no-notice drop-in with my wife’s car which was past due for six month service. Jeff fit me in and the team inspected & serviced our vehicle thoroughly and quickly. Found brake light out we did not know about. Thanks Jeff and the service crew! More