Honda of Greenbelt- Se Hablo Espanol
Greenbelt, MD
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Mark is a great asset to your division. He is personable, reliability, and possesses great communication skills. Mark shows his ability to perform his duties well. Even if it means, going above personable, reliability, and possesses great communication skills. Mark shows his ability to perform his duties well. Even if it means, going above and beyond ensuring the customer is satisfied with the work being performed. More
My wife and I were in the market for a SUV for our growing family, We did most of our reseach over the internet first, but Alieen at College Park gave us all the information we needed before we even growing family, We did most of our reseach over the internet first, but Alieen at College Park gave us all the information we needed before we even went into the dealership. The information she gave us was direct, to the point and no run around.Alieen was honest with us from the begining. When we got to the dealership we were greeted by Isaac the sales manger and Dennis our sales person. Isaac and Dennis sat us down and had all the information that we had discussed with Alieen earlier and the deal was correct. Price was exactly what we had agreed on and it was lower then anyone else who gave us a price over the internet. This was nice that they were prepared since we had a two (2) year old with us. We went on a short test drive one at a time since we had the child but it wasnt an issue. Again very helpful with the child, made it very easy. After that we went over finalizing the paperwork and submitting our credit. Once we made our decision we did not have to wait to work with the finance manager. We went straight in and all of our information was already in the computer.(again great with the kid) Our fiance manager was very thorough in going over all of the paperwork. Very easy and comfortable signing the paperwork. After we finished all the paper work we went out to the car and it was parked right outside of the doors. The car looked great and very clean. Our Sales person Dennis was amazing going over the vehicel features. We purchased a Pilot with Navi and there were a lot of features. He had us using ever feature before we drove off the lot. I am very comfortable knowing how to use our car, He also has followed up with us twice to make sure we dont have any questions or problems. Over all it was a great experience with Alieen speeding up the entire process giving us the information we needed before we even got there. When we did arrive everyone was on the same page and it went very smoothly. I will buy my next Honda from only College Park. More
My daughter recently moved to Maryland to attend graduate school in pursuit of a Ph.D. In preparation for her move, I looked for a dealership to purchase her new Honda. I found College Park Honda on the we school in pursuit of a Ph.D. In preparation for her move, I looked for a dealership to purchase her new Honda. I found College Park Honda on the web and immediately contacted them. Upon receipt of my e-mail, Mr. Stephens contacted me and was more than helpful in making her future transition possible. He kept in constant contact with us up until her moving day. Upon our arrival to Maryland, he had already set up a meeting time and date. At the dealership, he and Ms. Jorss did their very best to accomodate our needs, especially my daughter's. We did indeed purchase a 2012 Honda Civic and my daughter is very happy. She recently contacted the dealership to make an appointment to have her alarm installed. They were very diligent in setting up her appointment. I would highly recommend this dealership; they made us feel right at home even though I was 2,000 miles away from home. Thank you for employing such savvy and knowledgeable people. More
I was very pleased with my new purchase and with the customer service I received. Reggie was an exceptional sales person. I would recommend this dealership to anyone purchasing a new car. customer service I received. Reggie was an exceptional sales person. I would recommend this dealership to anyone purchasing a new car. More
Carlene is extremely helpful. Without her, we wouldn't even go to College Park Honda to buy the car. She is very patient and polite. I definitely gave her 5 star for customer satisfaction. even go to College Park Honda to buy the car. She is very patient and polite. I definitely gave her 5 star for customer satisfaction. More
The people that I worked with at this dealership were awesome, particularly after the sale. I had some scratches and paint missing on my car. Even though it was a month after I purchased the car, Waleed awesome, particularly after the sale. I had some scratches and paint missing on my car. Even though it was a month after I purchased the car, Waleed and Uday went out of their way to get it fixed for me. They told me that they would do the best that they could, which is all I was asking for. When I showed up to pick up the car though, it looked like-new. They did me a huge favor by helping me with this, because it was a month after I bought the car. Overall, I was amazed at the level of customer service that they provided. I plan to recommend them and this dealership highly to others. More
Went above and beyond to make us completely satisfied with the purchase. Follow up calls after the purchase, would highly recommend this delear to frens and family. with the purchase. Follow up calls after the purchase, would highly recommend this delear to frens and family. More
The dealership was clean and the people were very friendly. Harold was very knowledgeable about the vehicles and was not pushy or forceful at all. The negotiation process was simple and they listened friendly. Harold was very knowledgeable about the vehicles and was not pushy or forceful at all. The negotiation process was simple and they listened to my concerns and needs. I was very impressed with college park Honda they have really turned themselves around. This is one of the best dealerships I have been to and I would highly recommend them to anyone looking for a new vehicle. More
I was looking for a Honda Civic Coupe and called and been in contact with a salesman named Carlos. They had the one and the color I was looking for and had asked them if they could match prices from another in contact with a salesman named Carlos. They had the one and the color I was looking for and had asked them if they could match prices from another dealer and he said sure just come on in. Now Carlos was wonderful to deal with, he was very friendly and courteous. So I went there, test drove the car and loved it. So then when we started discussing pricing, they had this 1000$ protection package that they tried to charge me and tried to charge me $2800 more than what i was quoted at other dealerships. When I tried to negotiate the price, this rude manager named Isaac came over and told me that the car that I wanted had already been sold to another person who had put a deposit on it while I was there and that they didn't have a car to sell me. So I walked out, as they acted like they didn't want my business. I went to another dealership in the area, got the car that I wanted for $2800 less than College park Honda wanted to charge me and got taken care of there. I would not recommend going there at all, all they did was waste my time. More



