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Honda of Greenbelt- Se Hablo Espanol

Greenbelt, MD

4.5
1,012 Reviews

6500 Capitol Dr

Greenbelt, MD

20770

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Showing 1,013 reviews

June 05, 2024

They always left something to fix they didn’t rotate my tiers this time not software update nothing More

by Kvsarora39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alpha Diallo, Pete Castiglioni
Jun 18, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for sharing your feedback with us. We are committed to addressing your concerns with the utmost seriousness and conducting a thorough investigation. Amir Gasemy our service director, will reach out to you soon to gather more details and offer assistance wherever possible. Should you requir e immediate support, please feel free to contact me. Thank you, Tamara Darvish General Manager tdarvish@group1auto.com

June 03, 2024

Great service very professional clean establishment when I asked if my vehicle was ready, the sales associate got on top of it right away. Only Honda Greenbelt can provide such excellent service and I have More

by Its me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waleed Mahmood, Alpha Diallo, Pete Castiglioni, Rose Bayat
Jun 05, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 03, 2024

Lady at the checkout rude. They don’t listen to what you have to say. More

by raulbonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Jun 18, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered at checkout, and I would like to make amends to regain your trust as a valued client. Please reach out to me using the contact information provided. Thank yo u for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Amir Gasemy Service Director agasemy@hondaofgreenbelt.com

May 30, 2024

HOLA ESTOY MUY CONTENTO PORQUE EL SERVICIO ES COMPLETAMENTE PERFECTO..EL SERBICIO FEL CLIENTE ES SUAVE ✌️✌️✌️✌️✌️ More

by blanc12275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Seton, Bruno Rodriguez, Carlos Gomez, Carlos Martinez, Gabriel Expinal, Dominic Owens, Samuel Omolaiye, Lateef Rogers, Edward Jordan, Francis Nwachu
May 31, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

¡Estamos encantados de saber que tu experiencia fue perfecta! ¡Nuestro principal objetivo es su satisfacción! Gracias por elegirnos. Estamos emocionados de poder ayudarlo nuevamente en el futuro.

May 29, 2024

I brought my car in for a B1 service. Tamekia my service adviser was excellent. Friendly and professional, she kept me updated on the service. While waiting I went into the dealer floor t More

by cleante120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamekia
May 30, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

We are glad to hear that Tamekia provided excellent service during your B1 service. However, we apologize for the missed opportunity on the dealer floor. Your feedback is valuable, and we'll work on ensuring that our team is more proactive in assisting customers who are exploring new models. Thank you for choosing us!

May 24, 2024

The visit was forward and clear. The team was respectful and explained the diagnostic report well. More

by marla.wychehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
May 24, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 24, 2024

No satisfecho ya que no me dieron respuesta al problema y me cobraron por otra cosa que no era More

by Abarca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 07, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 23, 2024

They did the service on my car, but left the undercarriage with missing bolts. When I returned to ask about it, I also discovered that they forgot to add the service to my Carfax report. They tr More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Waleed Mahmood, Alpha Diallo, Pete Castiglioni, Rose Bayat
May 23, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 29, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

I apologize that you had this negative service visit experience with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at tdarvish@group1auto.com. Tamara Darvish, General Manager

May 23, 2024

Went here to get my car serviced. It took 2 hours to get an oil change and I had to wait 30 minutes after my car was done for someone to bring me my keys. Nice workers but slow: More

by Amoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lateef Rogers
May 24, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and earn your business, please contact me at Amir Gasemy Service Director agasemy@hondaofgreenbelt.com

May 23, 2024

I have been going to this location for a while. However, my last visit was unsettling: There was inadequate communication from the staff, and the wait time was too long even after asking the staff More

by David4564
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not remember having to ask a lot of staff members about my car
May 23, 2024 -

David4564 responded

I hope they use this feedback to improve service.

May 23, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 29, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

I apologize that you experienced a long wait time to have your vehicle serviced with us and the lack of communication. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at tdarvish@group1auto.com. Tamara Darvish, General Manager

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