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Honda of Greenbelt- Se Hablo Espanol

Greenbelt, MD

4.7
1,402 Reviews

6500 Capitol Dr

Greenbelt, MD

20770

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Showing 1,402 reviews

June 13, 2024

ABSOLUTELY HORRIBLE. They performed unauthorized inspections that I specifically told them NOT to do. They said they’d finish on Saturday and would call me. They didn’t More

by no name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David, service department
Jun 14, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

No name, I apologize for the inconvenience you experienced with your recent service. To assist you further, could you please reach out to me directly? I was unable to locate your name in our database, so your assistance would be greatly appreciated. Please contact me at the email address provided below so we can resolve this issue promptly. Thank you for your cooperation. Amir Gasemy Service Director agasemy@hondaofgreenbelt.com

June 11, 2024

Muy satisfecho con la atención que me brindaron, la amabilidad y la rapidez con que me ayudaron fue increíble!!! More

by Joseguillermo.mendizabal12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Diego Loaeza
Jun 13, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hola, estamos muy contentos de haberte brindado una experiencia tan positiva! No dude en comunicarse si hay algo adicional que podamos hacer por usted.

June 09, 2024

Prompt service and professionalism. I have a long history of purchasing cars with this dealership which is why I keep coming back More

by Reggieman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 10, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2024

Excellent service and courteous representative, very professional atmosphere. Will definitely continue to use Greenbelt Honda More

by LOH324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamieka
Jun 10, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2024

Got a text that my vehicle was ready and I went up to the front and the lady said that i had to wait for the tech to bring the keys to them. It took 45 min and someone else coming over to me to ask about me More

by Shaajon96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin
Jun 17, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for your feedback, and I apologize that our service fell short of your expectations. We deeply regret any inconvenience you may have encountered due to the wait time after your vehicle was ready. I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. I’m looking forward to the opportunity to understand more about what took place during your experience. Tamara Darvish General Manager tdarvish@group1auto.com

June 07, 2024

The capacity of the place I think is lesser than the number of customers. Very busy and sometimes it is not easy to estimate your time there and plan a head. Otherwise, it is a nice place with outstand More

by mafi2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALYSIA
Jun 12, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

June 07, 2024

They charge the coustomer $250for known issue by the name of Diagnostic way more overchage. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alpha Diallo
Jun 17, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

G, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered with your diagnostic, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact informatio n provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Tamara Darvish General Manager tdarvish@group1auto.com

June 07, 2024

Employees are attentive, educated and cordial. The wait was ridiculous for an Oil change, was told was going to be 1.5 hrs, it took almost 3.5hrs. During that time not even water was offered to me More

by ballou.yohanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 10, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Amir Gasemy the Service Director will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Tamara Darvish, General Manager tdarvish@group1auto.com

Jun 12, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

June 06, 2024

Ms. woody was very professional and courteous regarding our need for service. She is an excellent representative! More

by Leslie Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Woody.
Jun 08, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hi Leslie, we're happy to hear you had such a positive experience with Woody! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2024

They always left something to fix they didn’t rotate my tiers this time not software update nothing More

by Kvsarora39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alpha Diallo, Pete Castiglioni
Jun 18, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for sharing your feedback with us. We are committed to addressing your concerns with the utmost seriousness and conducting a thorough investigation. Amir Gasemy our service director, will reach out to you soon to gather more details and offer assistance wherever possible. Should you requir e immediate support, please feel free to contact me. Thank you, Tamara Darvish General Manager tdarvish@group1auto.com

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