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Honda of Greenbelt- Se Hablo Espanol

Greenbelt, MD

4.5
982 Reviews

6500 Capitol Dr

Greenbelt, MD

20770

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Showing 982 reviews

October 19, 2010

Frank and the service team were very helpful in explaining what my vehicle needed. The work was well done and reasonably priced.The staff was courteuous and updated me on the progress of my repairs More

by haphill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 23, 2010 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for taking the time to post a review about your service visit. Frank is an asset to our service team! We look forward to seeing you in the future. Cheers! Heather

October 10, 2010

I recently (2 weeks ago) bought a 2010 CRV EXL at this dealership and I am a first time buyer. I had a great experience not only working with the internet department and getting the car for the price I wa More

by jbrooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Ramkissoon, John Davis, and Tharius (don't remember last name-but in finance)
Nov 23, 2010 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for taking the time to post a review. We're delighted that you had a great first vehicle purchasing experience! There are specials on accessories from time to time...check in with our 'Vehicle Specialist' and they can let you know. We look forward to seeing you in the future. Cheers! Heather

September 20, 2010

As always I received outstanding customer service. Mr. Diallo always explained in detail what service(s) is needed for my vehicle and the cost of each job entry. I use whenever possible the discount coup More

by Tootie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alpha Diallo, Alpha Diallo
Nov 23, 2010 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for taking the time to post a review. We're delighted that you've been having great service experiences! Check out our website and Facebook fan page for coupons as well! http://facebook.com/CollegeParkHonda We look forward to seeing you in the future. Cheers! Heather

August 13, 2010

Outstanding experience. Personnel were very friendly and helpful. They were able to quickly answer my questions and get me exactly what I wanted. Even drove 45 mins each way to get my car and have it to m More

by Archmatrix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
G.H. Paryavi, Becky Carter
Aug 24, 2010 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you so much for taking the time to post this review...and we agree, GH & Becky are terrific! Enjoy the rest of August! ~Heather

Nov 23, 2010 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for taking the time to post a review. We're delighted that you had a great purchase experience and you found it worth the drive! We look forward to seeing you in the future. (sorry for delay in resonding - had trouble with logging on to this site) Cheers! Heather

July 21, 2010

Mike went out of his way to ensure we had everything we wanted on the car. He also called us after the sale to see if we were having any problems with the car. Upon receipt of my tags, he willingly put More

by phillydawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike, GH
Aug 10, 2010 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you so much for taking the time to post this review...and we agree, Mike & GH are terrific! Enjoy the rest of the summer! ~Heather

July 09, 2010

I felt the experience at College Park Honda deserved a "5" rating for the following reasons: friendly environment, clean surroundings, very knowledgeable & courteous staff, staff made it clear that they More

by RBBrandes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Haley, Oscar Bonilla, Aileen Jorss
Aug 10, 2010 -

Honda of Greenbelt- Se Hablo Espanol responded

Wow, thank you so much for the detailed review! We look forward to seeing you, and your friends/family in the near future. Enjoy the rest of the summer! ~Heather

May 26, 2010

Very bad experience. I sent an email asking if they could beat another dealer's price. I clearly sent them the details including destination charge tax and tags. They said they will match it or beat it. When More

by gvvikky
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
GH Paryavi
Jun 14, 2010 -

Honda of Greenbelt- Se Hablo Espanol responded

College Park Honda did contact this customer immediately and put him in touch with the GM to discuss issues and possible solutions.

April 23, 2010

While shopping for my new Honda I went to several Honda dealerships around the beltway, and from beginning to end the staff at College Park Honda made me feel good and comfortable about my purchase. They w More

by josdos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aileen Jorss
Apr 23, 2010 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you very much for taking the time to post your thoughts! We understand the benefits of customer reviews and we who-heartedly appreciate your comments! We look forward to seeing you soon! ~ Heather

April 17, 2010

I had a very bad experience and I will never buy any car from them. I will never refer any friend to them. I have to cancel my deal for my nephew yesterday and bought from Ourisman Honda Bethesda. There ser More

by sahibzada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Buster (Sales Manager)
Jun 14, 2010 -

Honda of Greenbelt- Se Hablo Espanol responded

Thank you for taking the time to give us feedback - we appreciate the opportunity to proactively address and correct issues that come to light. We invest this time because it is very important to us that you as a customer know that you appreciated and realize that we are very sorry for any unwelcomed experience you have here. Regarding service, from what I understand, the original part was installed over 12 months ago and was out of the Honda 12 month or 12k mile warranty. In order to determine the actual problem, a tech would need to diagnosis it. Our standard fee for diagnosis was quoted. After declining diagnosis, you requested to speak with Chris who was on a conference call with the corporate office of Honda and a customer. Upon finishing his call, he came out to meet with you, but you had left. (He had come out of his office a couple times while on that call to gain clarification from others in his department.) Regarding the sale/purchase of a vehicle, we were certainly happy that you were in the market to purchase a vehicle, but the Manager’s must still maintain specific price levels (even in this economy). We wish you well with your new purchase.

March 09, 2010

Seriously!! Go if you want them to lie to you in every step. Francesco calls when I explicitly said no phone calls-- just emails. I ask to beat a price and they MATCH it. Then they email back asking if yo More

by rshhkim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Francesco Tripodi and Aileen Jorss
Apr 23, 2010 -

Honda of Greenbelt- Se Hablo Espanol responded

We have been trying to reach this customer to no avail. Hopefully we will be given the opportunity to have a discussion about what happened and what has been done since then. ~Heather