Honda of Keene
Swanzey, NH
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494 Reviews of Honda of Keene
I want to direct high praises towards Honda of Keene and Ken Colby Jr., Sales Consultant. For over 25 years I have considered Mr. Colby my personal sales representative and Honda of Keene my only dealership Ken Colby Jr., Sales Consultant. For over 25 years I have considered Mr. Colby my personal sales representative and Honda of Keene my only dealership. Whether I have leased or purchased a vehicle, my dealings with Mr. Colby have always been friendly, relaxed and very professional. Mr. Colby and Honda of Keene provide top notch customer service before, during and after "the sale". I have never been disapointed with any service I may have needed. Honda of Keene is a very clean and friendly environment. Today I leased my 11th Honda and was treated very fairly in getting into the vehicle I wanted. You feel like your family when you come to Honda of Keene. The positive, "can do" attitude of everyone keeps me comming back. I highly recommend doing business with Ken Colby Jr. and Honda of Keene. Ron Ives More
Found car through Honda's CPO site. After reviewing car online a price was negotiated with the dealership in advance and credit rating was also completed in advance. Arranged a time to see vehicle. Altho online a price was negotiated with the dealership in advance and credit rating was also completed in advance. Arranged a time to see vehicle. Although arriving a little early the car was very dirty upon arrival and sales person had to wash by hand while we waited. Car was in the condition we expected and we purchased the vehicle. The time to complete the transaction was very lengthy considering the negotiations were already complete. We had to sit and wait for quite some time to see the business manager and sign the paperwork. Tim was great, very friendly, explained things well and did everything he could to make us comfortable. In the end we are very happy with the car and would look at them again in the future. Just need to find a way to shorten up the time to complete a transaction especially one that is already negotiated in advance. More
Tim Stone was extremely professional in his approach and his customer service was top notch. I've bought a lot of cars over the years, and this was truly the most painless and satisfying car buying experien his customer service was top notch. I've bought a lot of cars over the years, and this was truly the most painless and satisfying car buying experience I have ever had. I would recommend Mr. Tim Stone and the Honda of Keene dealership in a heartbeat to anyone. I can't say enough good things about the dealership and Mr. Tim Stone. Honda of Keene will be my choice of cars for life! More
I normally do not take the time to do things like this,but in this case i am going to. I recently had some car trouble that left me stranded out in the hills where i live without a dependable car.w this,but in this case i am going to. I recently had some car trouble that left me stranded out in the hills where i live without a dependable car.witch lead me to James G. at honda of keene.to put it both simply and mildly it was the best experience in buying anything that i have EVER had in my almost 40 years. James went above and beyond any service that i have received in the past! he is both personable and articulate and left me feeling as if i were part of the family and in fact had my own personal car salesman! Even if my car blows up tomorrow i would and will come back and buy another honda from the guys at honda of keene!!! even a week after buying my honda james has kept in touch with me to answer any questions that i might have and to make sure that i was completely satisfied with my new ride.what a wonderful experience !!!! Bravo James!! thank you, thank you ,thank you. sincerely, Christopher c. James. More
The salesman I worked with was great except for the fact he told me I could expect 40mpg out of my '09 Civic. I have yet to come close to that and this was a MAJOR selling point in this car. Clean, freindly he told me I could expect 40mpg out of my '09 Civic. I have yet to come close to that and this was a MAJOR selling point in this car. Clean, freindly enviornment. The sales manager didn't bother filling me in on the extra cost tacked on to the loan. I would reccomend this dealership BUT would warn my friends of my experience. It was a quick and easy process which is what I was looking for. More
We were very pleased with the way we were treated. The car we wanted was in stock and all the people at the dealership were very helpful. We would recommend the Honda of Keene dealership because of the wa car we wanted was in stock and all the people at the dealership were very helpful. We would recommend the Honda of Keene dealership because of the way they helped us get the car we wanted at a fair price. More
Very friendly relaxed experience. All questions answered appropriately. Tim was very helpful, efficient and professional. My car arrived when expected and had only 9 miles on it. We got a nice price on the appropriately. Tim was very helpful, efficient and professional. My car arrived when expected and had only 9 miles on it. We got a nice price on the trade in we brought and were very pleased with the product we purchased. I have been a customer at Honda of Keene for over 10 years and this is my second car purchased there. I have never been disappointed with the service there and would highly recommend them. More
Brian was great to work with. He did not pressure me into buying a vehicle. He asked me about what I wanted and then we both started the search for the vehicle that would fit my wants/needs. The finan into buying a vehicle. He asked me about what I wanted and then we both started the search for the vehicle that would fit my wants/needs. The financing process was smooth and Don was great to work with as well. The process was short and simple. I met the girls at the service desk and at the shop desk - all were friendly and smiled. The manager even took a picture of me and Brian with my new CRV and my old Jeep Wrangler (trade-in). I'm going to miss the Jeep but the Honda CRV has been great to drive and it is very economical. Thank you Honda of Keene. Ed Garza More
All went so smoothly I got what I requested lower payments and there was minimal wait time at dealership all paperwork was done and in order. Very good experience; very good Customer Service from La payments and there was minimal wait time at dealership all paperwork was done and in order. Very good experience; very good Customer Service from Laura Doherty No surprises received all that was promised More
I am not a fan of purchasing cars. I list my parameters, I like a lot done behind the scenes without hours at a dealer. James was so accomodating, extremely professional and the most knowledgeable salesper I like a lot done behind the scenes without hours at a dealer. James was so accomodating, extremely professional and the most knowledgeable salesperson I have ever met in 25 years of buying cars. It was like working with family. Because of the service I received from James, I will never buy another car but a Honda and I will never buy another car from any other sales person but James. If Finances stresses you out, just simply list the price, tell them what you have to work with and let Janelle do her magic. It was done mostly via phone, quick visits to the dealer and then back for signing. That simple, no stress. I cant thant these two key people enough. More

