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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,031 Reviews

3,031 Reviews of Honda of Kenosha - Service Center

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March 11, 2021

Everyone courteous and polite. Work was completed in a timely manner. I usually wait while service is being done and waiting room is clean and comfortable. More

by simplyfab
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam in service dept
Mar 12, 2021 -

Honda of Kenosha responded

It's great to hear that our service team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

March 11, 2021

Everyone there is very nice and helpful! Also, it is very clean inside by the waiting room! I loved having my car washed after my oil change as well! More

by rugo311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Waddell
Mar 12, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our Samuel and our service team. We're glad to hear we delivered such a great experience! We are happy to hear that that carwash at the close of your service and a nice service for you and our customers.

March 11, 2021

Came in for a four wheel alignment. Left my car and was called about an hour or more later than it was ready. Drove the car and felt like nobody touched my car. Called and explained my disappointment and w More

by Southern Cameroons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the name
March 11, 2021

Called Service Dept to schedule near end of day. No one returned phone call in following days. Once vehicle was brought in to Service Dept for two issues, neither issue was resolved. More

by Blueberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Mar 11, 2021 -

Honda of Kenosha responded

As we strive to make all clients completely satisfied, I would greatly like to speak with you on this matter. Since there is no name on this review if you could reach out to myself to discuss your visit at 262-891-6360 this would be great appreciated. Thank you! Todd Rohrssen Service and Parts director

March 11, 2021

Love this Dealership everyone always friendly and courteous. They were ready for me when I arrived gave me a ride to a local restaurant while I waited and finished earlier than promised. More

by hoiekman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

March 09, 2021

Not much to say its quick and easy every time i go. Walk right in someone always helps me quick and answers all my questions. More

by igwt.morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

March 08, 2021

Service was amazingService hours are very convenient Service was amazing Service hours are very convenient All the service advisors are easy to work with They are all friendly and very knowledgeable More

by marc.bardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc bardi
Mar 08, 2021 -

Honda of Kenosha responded

Thank you, Marc, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

March 06, 2021

Great service. The reports are very detailed and explains the different issues with my car. The service rep was corteous. The waiting room and bathrooms were clean. More

by treb3636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valenti
Mar 07, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 06, 2021

I was in for a recall on my Honda. Joe was very friendly and helpful. He made you feel like everything would go smoothly and there wouldn’t be any extra problems. The only thing I missed was not being able More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Mar 07, 2021 -

Honda of Kenosha responded

Thank you, Sandy, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service, however, apologize that we are not able to offer refreshments at this time. If there is anything we can assist you with in the future, please let us know.

March 04, 2021

I choose to go to Kenosha Honda because the entire staff is always friendly , and concerned with any questions, or concerns you may have, and are always willing to help you in any way they can. More

by NORSEGODPHIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 04, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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