Honda of Manhasset

I never write reviews or surveys, but my experience at Honda of Manhasset was so exceptional that I felt compelled to share it. After weeks of dealing with other dealerships that were anything but honest Honda of Manhasset was so exceptional that I felt compelled to share it. After weeks of dealing with other dealerships that were anything but honest or transparent—constantly changing numbers, adding hidden fees, or giving me the runaround—I was completely exhausted. The moment I spoke with Dorian on the phone, everything changed. He was kind, transparent, and straightforward, and the deal he quoted me was the exact deal I received when I arrived—no surprises at all. Because of that, I was literally driving home in my new car within half an hour of walking in. Craig handled the insurance and customer service side with real dignity, patience, and attention to detail, which made the process even smoother. And Neisha was warm, professional, and incredibly helpful throughout. After so many bad experiences elsewhere, Honda of Manhasset was the complete opposite: kind, transparent, and genuinely committed to doing right by the customer. They’ve definitely earned a customer for life. More

The dealership did correct what was wrong with the codes in my new electric vehicle. However, I made an appointment for 8:15 in the morning and was sitting there waiting until I receive my vehicle back at 1 in my new electric vehicle. However, I made an appointment for 8:15 in the morning and was sitting there waiting until I receive my vehicle back at 1 PM. In all that time, I received only one update around 11:45 when the service manager told me that my car was still being worked on. Originally, when I brought it in, he told me that the car would take all day to fix, perhaps it would not be ready until the next day, subsequently he never even informed me when they had started working on my vehicle. More

My experience at Honda of Manhasset on Saturday was extremely frustrating and unprofessional. I arrived around 10:30 AM only for a routine maintenance service on my 2018 Honda Pilot. While waiting, extremely frustrating and unprofessional. I arrived around 10:30 AM only for a routine maintenance service on my 2018 Honda Pilot. While waiting, the sales department approached me saying they could “lower my interest rate.” Naturally, I understood this as lowering my APR and therefore lowering my monthly payment for the remaining term. Instead, this turned into an attempt to push me into leasing a new vehicle. Even though I clearly told the salesperson from the beginning that I had an important appointment with my kids at 4:00 PM, I ended up trapped at the dealership for hours. By 12:30–1:00 PM, they presented me with a lease offer that was initially much higher than what I pay now. After going back and forth, they adjusted it and I accepted. By around 2:00 PM, I had already provided all my documents, returned my keys, and moved my personal items out of my old vehicle. The new car was ready — but the credit approval was not. They made me wait for almost four more hours, claiming the bank wasn’t responding. I repeatedly asked about the time because of my kids, but nothing was done. Around 6:00 PM, I was so upset I almost walked out and canceled everything. To make things worse: The salesperson gave me incorrect information, telling me the 2025 Pilot EX-L had a sunroof (it does not). When I finally sat down with the finance manager, he tried to add nearly $5,000 in taxes and fees that were never part of the agreement. They only offered me tire protection “for free” after I expressed how upset I was — but that doesn’t recover the time I lost with my children. The entire process showed a lack of transparency, poor communication, misinformation, and complete disregard for the customer’s time. It turned what should have been an exciting experience into an extremely stressful and disappointing one. I do not recommend Honda of Manhasset, and I will not be returning to renew the lease, maybe I will find anotger dealer because I love the brand More

Service and staff at Honda Manhasset were friendly, helpfull and I was out in no time. friendly, helpfull and I was out in no time. More

Gabriel and Adolfo were very straightforward and gave me a deal that I was satisfied with and explained everything that I needed to know very clearly a deal that I was satisfied with and explained everything that I needed to know very clearly More

Professional, courteous and knowledgeable. . my service provider, Ryan, was excellent , will use Honda of Manhasset again . my service provider, Ryan, was excellent , will use Honda of Manhasset again More

The service department was efficient and timely. I was constantly updated with what was happening with my vehicle and the associated costs. I was constantly updated with what was happening with my vehicle and the associated costs. More

No me fui muy satisfecha de ahí la berad ellos por tratar de sacar dinero no les importa que la jente no sepa nada y al más pendejo lo enredan con muchas mentiras son unos estafadores de xxxxxx de sacar dinero no les importa que la jente no sepa nada y al más pendejo lo enredan con muchas mentiras son unos estafadores de xxxxxx More

Service was great but the wait and time took over three hours. Also, the fan for the heat is not working and now there’s a notice “low battery “. Last message I replied “CALL “ but I didn’t get a response. hours. Also, the fan for the heat is not working and now there’s a notice “low battery “. Last message I replied “CALL “ but I didn’t get a response. Need to schedule another service. Thanks. More

I had a great experience with the manager and salesman. Everything went smoothly. I would definitely recommend buying a car from here. Everything went smoothly. I would definitely recommend buying a car from here. More