Honda of Manhasset

Service Good service and quality but a little expensive. Customer service is good but very crowded on Saturday. Lounge could be better. No more to say Good service and quality but a little expensive. Customer service is good but very crowded on Saturday. Lounge could be better. No more to say More

First Oil Change Service on new leased Honda Pilot Service Rep was very professional and courteous. Oil change was done in about a hour or so. I would come back for my next oil change service. Service Rep was very professional and courteous. Oil change was done in about a hour or so. I would come back for my next oil change service. More

Good but not good Very very disappointed while this being my first time here at this location I came early spoken to the gentle man at the front desk of the service dep Very very disappointed while this being my first time here at this location I came early spoken to the gentle man at the front desk of the service department who was rude and just answered questions fast to get me out he way. I just googled what ever I needed to know so this isn’t a complaint really on him I just think he should be trained again to know how to deal with customers especially if it’s there 1st time coming. My complaint is when I came into get serviced I was very happy and eager to meet the new team dealing with my car. When I first gotta there it was already so crowded now car was in excellent conduction when entering but when I got maybe 20 min into driving i stopped to get some food and I noticed my rear right bumper was cracked with paint chipping now I’m not sure if it was just cracked as in the whole bumper or if it’s just the paint. I’m very big on how I keep my car and I honestly do want to come back to this dealership for future purchases but this being my first time here and only place that damaged my car I kind of feel worried on what MIGHT happen next time. Please contact me at your earliest convenience. More

Poor Recall Service I came in for a recall. Ninety minutes later I was called and told the car was ready. I drove out and all lights on dashboard were flashing. WHY was t I came in for a recall. Ninety minutes later I was called and told the car was ready. I drove out and all lights on dashboard were flashing. WHY was the car released to me? I went back and AGAIN was given the car with the same issue. ALL dashboard lights flashing. This was unacceptable!. An hour later the mechanic changed computers to fix the problem. I am not a happy customer. It was the mechanics issue NOT Robert. He was VERY helpful and annoyed with the problem as well. The u More

It was great The service was great all the people wer nise with me and my Business I will Recommend people to come to the Dealership to stop by The service was great all the people wer nise with me and my Business I will Recommend people to come to the Dealership to stop by More

Helpful and quick Everyone was courteous, and the service was done quickly The new seating area is less noisy than the old area, and the rep. kept me informed. Everyone was courteous, and the service was done quickly The new seating area is less noisy than the old area, and the rep. kept me informed. More

Fast and efficient Service was fast and efficient- courteous staff I would definitely recommend this service center. Overall there has been an improvement I services ove Service was fast and efficient- courteous staff I would definitely recommend this service center. Overall there has been an improvement I services over the past several years More

Room for improvement The communication skills of our salesperson could use improvement. He knew that we had a very tight deadline. We were are a very tight schedule and The communication skills of our salesperson could use improvement. He knew that we had a very tight deadline. We were are a very tight schedule and needed a better sense of when our car would be available for pick up. This after the initial car that were ready to pay for was the wrong model (did not have navigation). More

Exciting but finances need to be more transparent I thought the car was amazing. The experience of trying the cars was wonderful and my sales associate was informative. The overall experience would ha I thought the car was amazing. The experience of trying the cars was wonderful and my sales associate was informative. The overall experience would have been amazing if there was more time dedicated to both my mom and I getting firmer numbers up front about our monthly payments. Think it should be a Honda policy to not be able to ask for despoits to all of the numbers have been set in the system. Transparency is key from customers and Lisa was as transparent as possible but the financial end of a car experience needs to be more efficient. More

I was taken good care of.. Anthony bent over backwards to accommodate my wife and myself. When we made a change at the last minute he took care of it for us. Anthony bent over backwards to accommodate my wife and myself. When we made a change at the last minute he took care of it for us. More