Honda of Manhasset

My overall experience was great. I was in and out very quickly.I went in for an oil change and they found that I had a nail in my tire which was fixed. quickly.I went in for an oil change and they found that I had a nail in my tire which was fixed. More

Both Mr. Wang and Mr. Liotta were very helpful and informative in choosing the car that would best suite me. They also helped me offer me a price that was reasonable and affordable for me. In the futu informative in choosing the car that would best suite me. They also helped me offer me a price that was reasonable and affordable for me. In the future, I would come back to buy another vehicle from this dealership. More

Charlie treat us very nice with his smile. He explain Charlie treat us very nice with his smile. He explain every situation so it is easy to understand about all the things during the service. He prepar Charlie treat us very nice with his smile. He explain every situation so it is easy to understand about all the things during the service. He prepare every papers before I came into the dealer so I save a lot of time. I can just sign and leave. He explain every paper very neat brief and calm. I really appreciate Charlie. More

John went above and beyond to make sure we had a great experience while in his care. He took the time to go over different options and helped me to decide which option would be best for me and still fit experience while in his care. He took the time to go over different options and helped me to decide which option would be best for me and still fit my budget. He was very personable and I will be recommending this dealership and John to anyone I know who is interested in a car from Honda. More

By far the most respectful and attentive dealership on By far the most respectful and attentive dealership on Long Island. From the moment i entered the sales associate (David James) provided excellent se By far the most respectful and attentive dealership on Long Island. From the moment i entered the sales associate (David James) provided excellent service towards helping me arrange a new leasing contract for a 2012 honda civic, thanks to his advice and assistance i was then able to work with the buisness manager (Gina Plakas), who provided a great clarification on the lease contract and answered all of my questions,clearing all doubts possible and allowing me to be confident about the deal; not only were my questions answered , but they worked hard with the banks so that the deal would be a success and now thanks to them I am able to have my daily transportation! I highly recommend this dealership for customers seeking a great vehicle and great assistance! More

Brought in a 2005 Honda Odyssey due to a recall on brake fluid container seal. They performed the service on this recall and one on a power steering pump I didn't know about. Shortly after I dropped off fluid container seal. They performed the service on this recall and one on a power steering pump I didn't know about. Shortly after I dropped off the car they called me to tell me the car needed shocks, brakes, and a change of the timing belt which also entails changing the water pump and tension stabilizers. The quoted price for the repairs was approximately $730 for brakes and shocks and another $1285 for the timing belt et al. I questioned the need for brakes as I had them redone about a year ago and did less than 10K miles on them. I also asked if they meant struts rather than shocks as I had a repair done less than a year prior on a strut that was discovered by a Honda dealer after an accident. I knew the timing belt had to be replaced as the car has about 102K but the price quoted was higher than what I had seen on the internet. I didn't have the work done and picked up the car after the recall work was completed, assuming they actually did it, and took the car to a local mechanic I trust. He kept the car for about an hour, checked the brakes and the shocks and called me back. They were fine and he said he'd do the timing belt, water pump, and tension stabilizer replacement when I bring it back for inspection next month and it would cost around $700 but he'd have to keep the car for a day. Labor rates at the dealer are $105/hr., significantly higher than the rates charged by other garages. I am suspicious about the trustworthiness of the service dept. at this dealer. More

these people are total scammers i went to buy a car on march 10 2012 i was given a price 3 times when it came time to sign a contract they tried to add a vehicle destination charge of 770 dolla march 10 2012 i was given a price 3 times when it came time to sign a contract they tried to add a vehicle destination charge of 770 dollars and a car code fee of 329 dollars.... i walked out,,, and went to NARDY HONDA on Middle Country Road in Smithtown.. when Don Chen sold me the same car with no hidden charges or fee's/////i will never go back to Manhasset honda,,, scamers..liars More

Sales/customer-service AWFUL. Teated like they were 'doing us a favor'. They were not helpful/accommodating until they were going to lose our sale. 'doing us a favor'. They were not helpful/accommodating until they were going to lose our sale. More

I bought a car from Honda Manhasset in September. My salesman, Brian really went out of his way to make my purchase a great experience. This morning, I went in for my first oil change and there was a salesman, Brian really went out of his way to make my purchase a great experience. This morning, I went in for my first oil change and there was a mistake with the bill. I didn't have time to resolve it on the spot because I had to get to work. Before hearing my complaint about the bill, Chris Thierrin called to inform me he was crediting my account and apologized for the error. Everyone makes mistakes, it's part of life, but what sets good businesses apart from bad ones is how they deal with problems once they occur. Honda Manhasset met or exceeded all my expectations and I have had nothing but good experiences with them. I highly recommend them for sales and service and I know they will bend over backwards to keep my business, because they have, repeatedly. More

This is the 3rd Honda my family and I have purchased from this dealership. Gina Plakas bent over backwards to get me a great deal, with the best finance rate offered to me with my horrible credit rating, mo this dealership. Gina Plakas bent over backwards to get me a great deal, with the best finance rate offered to me with my horrible credit rating, more than any other dealership could offer me. Gina did this all for me with short notice, and she pulled though like a champ! I love my new 2012 Honda CRV! I love the car, all it's features, and the deal I got for it! Thank you Honda Manhasset, and thank you Gina Plakas for making me a very happy customer! More