Honda of Manhasset

Salesman was very informative and helpful in the purchase of our new 2024 Honda CRV of our new 2024 Honda CRV More

Everyone was super friendly and considerate. Didn’t have to wait very long and the service was great Didn’t have to wait very long and the service was great More

The Service Manager David Banks was so helpful in resolving my issue. Great service, will come back/refer others if I have any further issues. resolving my issue. Great service, will come back/refer others if I have any further issues. More

From the moment you walk in there was a excellent customer service. They were professional and knowledgeable salesmen. I can't say enough about how well we were treated by Russ Archer Finance Direct customer service. They were professional and knowledgeable salesmen. I can't say enough about how well we were treated by Russ Archer Finance Director, Sales manager Danny B, Sales manager Danny B, and my salesperson, Danny So. I will definitely come back again to purchase and refer family and friends. More

They were great at getting exactly what I wanted and worked with me and my family on getting the best deal. worked with me and my family on getting the best deal. More

One of the associate called me and resolved my issue. Thank you so much h Thank you so much h More

My 2016 Honda Pilot showed maintenance code A12. I took it to The Honda of Manhasset Service center on Sept.23 maintenance. The front desk guy was courteous, gave me a long list Honda recommended fl I took it to The Honda of Manhasset Service center on Sept.23 maintenance. The front desk guy was courteous, gave me a long list Honda recommended fluid change. I changed all those fluid in 2021. I had the receipt on me and showed it to him and I said I do not want to do any of those as I drove only 2000 miles since I changed all those fluids. Then he comes around and says that My break caliper needs to be changed and they have to order it, I have to go another day to get it fixed. So they just did the regular oil change and reset the code. I paid for oil change and for the break caliper. although he told me that it would take 1 hour to fix the break caliper, he wrote in the receipt that I have to pay for 2 hors of labor which I did not notice. He mentioned that the cabin filter will be changed along with the break caliper. I go back next Saturday. Then the same guy comes back and tells me that my break pads needs to be replaced too. I went to the manager and asked for my money back and wanted to go to another dealer. He told me that he will work some thing out for me so that I don't go to another dealer. He said since break caliper and the break pads are at the same area there will be over lapping of work, so they will not charge me separately for labor. I will have to pay $200. As I paid for the caliper already. To change cabin filter they guy said some other amount in the 200s. I said I am not going to get it done. Because I saw another dealer had a coupon for very low price. The car was done in 45 minutes. I saw it was out in the parking lot. Then the guy took another 45 minutes to do the paper work. He charged me $200 for the break pad and additional 1.6 hours of labor for the entire job. When I asked why he charged me twice for the labor, he replied I agreed to pay 2 hours of labor last week and he charged me 1.6 hours. In all, they lied to me about charging one labor for two break jobs, and they over charge me for labor. The job was done in less than an hour, but they charged me for 1.6 hours. If it takes two diagnostics to tell me what needs to be done, one can guess the competence of their technician. My break still makes a noise. More

It was an overall good experience purchasing the car ! The workers were very friendly and the process was pretty quick ! The workers were very friendly and the process was pretty quick ! More

IMO a typical car dealer - went in for Recall service and they recommended $1,000+ of service. One of the recommended service items is new spark plugs. The plugs were changed the week prior to my recall serv they recommended $1,000+ of service. One of the recommended service items is new spark plugs. The plugs were changed the week prior to my recall service at Manhasset Honda. Unscrupulous, untrustworthy More

The car I was hopi g to get was not available in the time frame that I needed. My dealer worked with me to get me into a car. frame that I needed. My dealer worked with me to get me into a car. More