Honda of Manhasset

Absolutely horrible. They appraised my 2019 Honda Civic with 15,000 miles on at 12,000 when the car is worth 20,00-21,00. I was then told I had zero equity in my vehicl They appraised my 2019 Honda Civic with 15,000 miles on at 12,000 when the car is worth 20,00-21,00. I was then told I had zero equity in my vehicle and that I would need to put down 6,000 on a Honda CR-V for a 450/mo payment. This is my 3rd lease with them and this is how they treat me. I just brought my car in for service and realized my center console was completely broken afterwards…. What a complete nightmare. More

Misleading price advertised online. They have all their used car listed with the "price shown after $1995 down" which can only be found on the tiny fine print. On the other words every They have all their used car listed with the "price shown after $1995 down" which can only be found on the tiny fine print. On the other words every single cars are $1995 MORE EXPENSIVE. And obviously they only tell you that when sitting down talking about prices (after test driving and any other stuff that wasted your time) More

Shantall was very informative and helpful. If anybody needs a car I’d recommend Shantall. She will help you to the best of her ability! If anybody needs a car I’d recommend Shantall. She will help you to the best of her ability! More

I sent emails out to 5 Honda Long Island NY dealerships asking for a lease on a 2022 Accord with $6,000 in equity to be traded in on my old lease. I advised I wanted to pay zero down, just the DMV fees and asking for a lease on a 2022 Accord with $6,000 in equity to be traded in on my old lease. I advised I wanted to pay zero down, just the DMV fees and taxes only. I wanted quotes emailed back to me noting I was not coming to their dealership until I received a quote via e-mail. I also told them I would be reviewing their dealership and the way they treated me on internet on various automotive websites. They were warned. The first to respond with a quote was Empire Honda of Manhasset, NY. While I took the deal with them on a new Accord Sport I was not at all thrilled. They didn’t have any base model Accords in stock but the original quote for an Accord Sport e-mailed seemed fair. The salesman could not have been nicer and they accepted my trade equity in my current lease at $6000. But it went downhill from there. The sales manager Joe gave me the song and dance that my vehicle was not really worth $6,000 because he had overhead, prep fees etc…etc. If I sold the car myself I would be paying sales tax and fees. I know all of this and knew there was a lot of wiggle room for them to make a profit. I should have walked out right then especially when I was pressured to do the deal that day. I hate being pressured to make a deal, especially by a dealership manager. I found that disgusting. Then they tried to stick me with $995 bank fee. They didn’t read my e-mail carefully for my terms. I said no way to that fee and they rolled that fee into the capitalized cost of the car which was fine with me. I’m not paying up front fees on a zero down deal and either should you! Then they tried to stick me with the first payment at signing. This dealership does not know the meaning of a zero down deal and should learn how to read and accept the customers terms as stated in the original e-mail as I stated. I don’t pay the first month’s payment on a leased car for zero down. Either the dealer absorbs that fee, or they add it to the capitalized cost. I’m not paying up front fees on a zero down deal and either should you! Then they would not accept my marked up buyers order where I indicated that the dealership would absorb all turn in fees and wear and tear on the turned in vehicle. I asked for a copy of that document. I was told the next day by the sales man that the document my wife signed and surrendered to them was destroyed and now the file had no record of it. I don’t like that ! It’s ok because I took a photo. I don’t like being played by a car dealership. While I was happy with the price, it was a disgusting horrible experience. They might be the best of the worst, who knows but I found them disgusting. If they contact me to make things right, I’ll let you know. More

Santiago was on point. .he responded in a timely manner very knowledgeable and friendly and answered all of my questions..this is my second vehicle with Honda and never disa .he responded in a timely manner very knowledgeable and friendly and answered all of my questions..this is my second vehicle with Honda and never disappointed. More

Santiago was great. He helped me get into a car that I really wanted. Would definitely recommend him to my friends and family. Thanks a lot bro and to Rafael to giving m He helped me get into a car that I really wanted. Would definitely recommend him to my friends and family. Thanks a lot bro and to Rafael to giving me some great advice with my monthly payment definitely highly recommended. Appreciate the people that helped me get into my vehicle. More

Empire Honda of Manhasset is THE place to get your new car or used car Anthony my sales rep and William the finance manager BOTH did an exceptionally good job for me From the way I was greeted when I wal car or used car Anthony my sales rep and William the finance manager BOTH did an exceptionally good job for me From the way I was greeted when I walked in to when I put the car in drive the whole experience could not have been better I've used this location when it was P.S. Honda BUT you should be comfortable to deal in total confidence when you want a car. In my mind this is THE PLACE to compare all other car dealerships to Mike Luczak PW NY 11050 More

We lease Honda for the first time always Toyoya .yes enjoying the truck until I took it in for maintenance which u not supposed to pay .but hit with a bill for over a thousand dollars .when trying to fi enjoying the truck until I took it in for maintenance which u not supposed to pay .but hit with a bill for over a thousand dollars .when trying to fix the problem the manger was so rude and disrespectful .they did not inform me about Honda maintenance care package they only quick to do business hand u the keys .never inform you about anything other than take your money.never lease from them again hidden agenda and very dishonest More

Prince my salesman was so informative and helpful he made the process simple and easy for us he really made our day. i would highly recommend Prince to anyone looking for a new car the process simple and easy for us he really made our day. i would highly recommend Prince to anyone looking for a new car More

I was very pleased to have Santiago Budier help me in buying a new Honda. He was very patient, friendly, thorough, and efficient. He helped me get a deal that I was satisfied with in very little time. I buying a new Honda. He was very patient, friendly, thorough, and efficient. He helped me get a deal that I was satisfied with in very little time. I would definitely work with him again and recommend him to others who want to buy a new car. More