Honda of Manhasset

Great service Carmen Was a get sales person and great to work with couldn’t ask for a better sales rep, I will be coming back for future business. Carmen Was a get sales person and great to work with couldn’t ask for a better sales rep, I will be coming back for future business. More

Buying experience I appreciate tha time my salesperson Roman took to finalize my lease on new pilot truck. No stress at all or any pressure. I can’t thank them enuff I appreciate tha time my salesperson Roman took to finalize my lease on new pilot truck. No stress at all or any pressure. I can’t thank them enuff frm service to management. I’m really happy with decision I made on advantage Honda. Highly recommended to anyone. More

Poor Used Car Buying Experience I purchased a Certified Used Honda from Advantage Honda. There were a lot of scratches and some dents all around the vehicle. I said that was an issue I purchased a Certified Used Honda from Advantage Honda. There were a lot of scratches and some dents all around the vehicle. I said that was an issue for me and that I wanted to check out another car before I made my decision. The used sales manager, Brandon, came out and asked what can be done to close the deal. They agreed to lower the price a little and take care of all the scratches and dents. I said that I needed the car the following week and needed the car taken cared of the next day. Brandon assured me that that wouldn't be an issue and promised me a loaner car. When I brought the car in the following day, the service department had no appointment for me and no loaner car, and Brandon wasn't in the office. Of course he's allowed time off, but I did expect that he would put things in place according to what he promised. Additionally, the service department said that on their end, it only says that they need to take of scratches; there was nothing in there about dents. They tried to send me to their recommended body shop, but I decided I'm not going to drive around to take care of something that they promised me. When I finally got an appointment, I had to keep following up to get updates and the service department couldn't give me a straight answer regarding the status of my car. In the end, they did set me up with a nice loaner and did take care of the scratches and dents. After having the car for a few weeks, other things came to light so I had to bring the car in again. Some things they took care of, some they didn't. The bottom line is: everything was such an ordeal; I felt the sale and service was not smooth at all. I don't blame the sales person, Carmen; it just wasn't a good transaction for me. If you don't have any issues or are purchasing a new car, perhaps Advantage would be great. It just wasn't for me. More

Horrible Communications and Disclosures The dealership doesn't seem to be interested in doing business with anyone outside a showroom. Saw a vehicle really liked on-line on website and fi The dealership doesn't seem to be interested in doing business with anyone outside a showroom. Saw a vehicle really liked on-line on website and filled out contact as well as and emailed several times afterwards trying to get more information and for them to give me what the best Out-The-Door Price -- AKA what would I need to bring CASH to purchase vehicle. No one bothered to get back to numerous emails as well as call me back like said they would after being told would put price together and call me back shortly on things... Guess they are not interested in doing any CASH deals, only if can get some finance buyer in house for vehicles. Will find some other dealer out there with the vehicle am looking for that wants my $22K... Finally got a call late today, says vehicle I was interested has damage/defects (why is this not disclosed in the descriptions or they repair them) and he wants to email photos (even though supposedly the Carfax is "clean") and that the $20,800 web site price saw on it last evening (now showing $21,814) would be like $28,000 if was not financing the vehicle. So not financing a vehicle adds $7000 to the price. Crooks. My CASH will run away. And also why would anyone you look to pay $28K for a 2014 vehicle that they now are saying "has defects" when can find newer 2015 versions of this vehicle out there elsewhere in the $25K range out there... Truly never encountered any dealership like this in my life ... Steer clear of Advantage Honda ! More

Salesperson Carmen is exactly what you want. I went to dealership Sunday June 10. It was very busy, and I did not know I needed an appointment. Carmen saw me anyway e is exactly what you want. I went to dealership Sunday June 10. It was very busy, and I did not know I needed an appointment. Carmen saw me anyway even though she had back to back appointments. Knew her stuff. Accommodating, knowledgeable, efficient but not pushy. Made suggestions (want to go for a test drive?) without being aggressive. Gave me all the info I needed. I highly recommend asking for Carmen. More

I found this dealer searching for a Ridgeline RTL-E I found this dealer from searching for a Ridgeline RTL-E silver black interior. I emailed them with my information and a woman named Alice called me. I found this dealer from searching for a Ridgeline RTL-E silver black interior. I emailed them with my information and a woman named Alice called me. I asked for the internet price and she said I needed to come down for it. I said as long as you discount it bellow MSRP, I would come, she made an appointment. I went there this morning she introduced me to a sales person and we started... I told him I don't need to see it as I own a 2017 Ridgeline RTL and just needed a price and how much for my trade. He took all my information filled out a sheet copy my license and called his manager . The manager came out while texting on his phone and didn't even acknowledge me ... We proceeded to my car he took pictures inspected my car and then turned to the salesman and said "talk to you inside" and walked away. Ater 15 min the salesman comes back from the manager who never even introduced himself to tell me market value on his vehicle is $44k plus. I have never seen such arrogance in sales staff in my life. More

New car experience Everyone was amazing and made me feel at ease . I was given a bagel and water while I waited. It was a nice experience and I would recommend Advantage Everyone was amazing and made me feel at ease . I was given a bagel and water while I waited. It was a nice experience and I would recommend Advantage Honda to all. More

Quick, painless process Met Eric Wong last year when I came with a friend of mine to pick up his 2017 CR-V EX-L. This year, since I was getting a ride for my parents, another Met Eric Wong last year when I came with a friend of mine to pick up his 2017 CR-V EX-L. This year, since I was getting a ride for my parents, another friend of mine recommended him. Hospitable dude, even provided refreshments for my cousin who dropped me off. Took care of everything before I arrived. I was in and out within 2 hours. I don't like to beat around the bush when it comes to business transactions. He was knowledgeable, professional, and no-frills. The finance manager, Nicole Ehlers, was also the straight-to-the-point kind of gal. I prefer this cut-to-the-chase, seamless deal-making. No time wasted. More

Brakes I visited Advantage Honda to address a squeaking sound which I thought was coming from the brakes. Gloria Alvarez the Service Associate was very help I visited Advantage Honda to address a squeaking sound which I thought was coming from the brakes. Gloria Alvarez the Service Associate was very helpful in setting up my car for examination. My entire brake system was checked by Carlton the Service Mechanic and my brakes were good. Carlton and I went for a test drive to see if the problem could be duplicated. We did not hear the squeaking noise. That made me feel very good. Also, what made my day was the fact that this was a holiday weekend and they were very busy and still was able to accommodate my needs and address my concerns within an hour's time. I've been a customer since 1997 and this is the only place I come for service because the people are great. I would always recommend this location to others. More

Brakes New car and a problem with the brakes Problem with the Bluetooth Phone connects and disconnects Waze sound is not working Explanation from the New car and a problem with the brakes Problem with the Bluetooth Phone connects and disconnects Waze sound is not working Explanation from the technician something wrong with the phone Nonsense More