818 Reviews of Honda of Manhasset - Service Center
Came in for a routine oil change on my car. Came back out with a very scuffed and scratched rim. Alerted a manager to which he looked at the car, agreed to fix and address the issue, shook ha Came back out with a very scuffed and scratched rim. Alerted a manager to which he looked at the car, agreed to fix and address the issue, shook hands as part of the deal. Come the next day, I get a phone call from the same manager advising they will not fix. What kind of business transaction where you agree to terms, then back out? What happened to customer service and keeping the customer happy, and being accountable for the issue that was caused? Very unhappy with the professionalism and how the situation was handled. More
New tire that was put on did not fix the problem I had with leak. I had requested a couple of times to check the rim before replacing the tire. Tire was low within 50 miles. I assume tire was replaced f with leak. I had requested a couple of times to check the rim before replacing the tire. Tire was low within 50 miles. I assume tire was replaced for no reason. Up charge on credit card was unexpected and I was not notified before I brought the car in. I was left with no choice but to pay the up charge . This is not a reasonable business practice for car serving . Customers should not be expected to walk around with hundreds (maybe thousands ) of dollars in their pocket. Checks are not the norm in 2023. You must notify customers of the policy before they bring the car in . Service manager was helpful and friendly a work was completed timely. More
Excellent service. It was quick and everyone at the place is super friendly and welcoming. It was quick and everyone at the place is super friendly and welcoming. More
Richard was courteous and professional and tried to get me out as soon as possible, some repairs were suggested I do on my next visit during the inspection I came in for. Even though it didn't affect the i me out as soon as possible, some repairs were suggested I do on my next visit during the inspection I came in for. Even though it didn't affect the inspection I had the repairs done to avoid doing them another time. More
It was a quick and easy experience. really appreciated the help from everyone. Will be back soon. really appreciated the help from everyone. Will be back soon. More
Jessica is fantastic every time she helps me. Honda is lucky to have her and I’m grateful she’s there where I leased my car and get it serviced. The most recent was for a recall on the car but al Honda is lucky to have her and I’m grateful she’s there where I leased my car and get it serviced. The most recent was for a recall on the car but all is well. More