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Honda of Manhasset - Service Center

Manhasset, NY

4.5
785 Reviews

785 Reviews of Honda of Manhasset - Service Center

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August 22, 2023

They were all very friendly starting with the greeter outside who took my info and car. Very helpful and knowledgeable. More

by IGGY2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado
Nov 12, 2023 -

Honda of Manhasset responded

Iggy2727, thank you so much for the positive review! We can't wait to see you again, have a great day.

August 18, 2023

I was recommended thousands of dollars of service on a side report, not on the multipoint vehicle inspection checklist. So I went to another Honda service center and all they said I needed was new tires. More

by KAABT23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica mulkey
Nov 12, 2023 -

Honda of Manhasset responded

We are disappointed to hear that you did not have a more positive experience with us at Honda Of Manhasset. If you are willing to give us another chance, please contact our service manager Vin DeMaggio - vind@titanmotorgroup.com so we can understand your situation better in order to try and turn your experience around. Thank you, Honda Of Manhasset

August 16, 2023

From the moment I pulled up staff was attentive and friendly . Service advisor was professional and helpful . Quick service . More

by VETWRAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor I dealt with was Rich
Nov 12, 2023 -

Honda of Manhasset responded

Vetwrap, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

July 13, 2023

Easy to make appointment, easy to check in and work done well and on time as promised. More

by Reits313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado, Vincent Torres
Jul 13, 2023 -

Honda of Manhasset responded

Thank you so much for your 5-star review! It is always our goal to ensure our guests' experiences are as seamless as possible, and we are pleased that your recent visit with us met your satisfaction. We appreciate your business. Please be sure to give us a call if there is anything more that our team may help you with!

July 13, 2023

Needed an inspection for my car. My car failed due to an old filter but I never had a check engine light. They said the could fix it for $1000. I left and took my car to another mech More

by Not fooled
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich
Jul 19, 2023 -

Honda of Manhasset responded

Hello, Thank you for your review and for bringing this to our attention. Were very sorry to hear of your comments. We would like the opportunity to speak to you on your review to see what happened. Please contact Christian Coello at 516-543-6181 or at ccoello@eagny.com. Thank you!

July 05, 2023

I am so happy with Honda Manhassette. The staff did a great job and everything went smoothly. Thank you More

by helen.enayatian
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 06, 2023 -

Honda of Manhasset responded

Helen, Thank you so much for your positive review! We are so appreciative of the opportunity to work with you, and we are pleased that we could provide you with a 5-star experience! It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that Jeremy or the team may help you with!

June 23, 2023

The entire service Dept is on edibles. Beware. Only one guy there knows what’s going on. You can get through on the phone. If you happen to get through, on hold for ten minutes. No one k More

by allisandra
Service Time
Recommend Dealer
No
Employees Worked With
Jeffrey Alvarado, Vincent Torres
Jul 06, 2023 -

Honda of Manhasset responded

Hello Allisandra, Thanks you for your feedback and bringing this to our attention. Were sorry to hear of your issues on contacting us. We will address this with our team here. If you would like to discuss, please contact Christian Coello at 516-543-6181 or at ccoello@eagny.com. Thank you!

June 02, 2023

Very impressed by John Lane’s professionalism and outstanding customer service and witnessed first hand how he amicably resolved the customer concerns/issues in real time. Great asset for the owners More

by AK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lane
Jun 05, 2023 -

Honda of Manhasset responded

Thank you for leaving John this wonderful review! We are delighted to know he took great care of you and ensured your concerns were thoroughly resolved. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

June 02, 2023

john lane was amazing in service . i would recommend him and will to everyone. he helped out with my service and i’m coming back to purchase another car from him today. More

by tmija5782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado, Vincent Torres
Jun 05, 2023 -

Honda of Manhasset responded

Tija, Thank you for leaving John this wonderful review and recommendation! We are pleased that he could be of assistance to you, and he will be honored to know how greatly you value his efforts! We wish you the safest of travels. Please be sure to give us a call if there is anything more that he or the team may help you with!

April 18, 2023

The service team sounds honest and don't sell you unnecessary services if you know what I mean. More

by Wsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Apr 26, 2023 -

Honda of Manhasset responded

Thank you for your 5-star rating! We are happy to hear that our team could provide you with top-notch service. Our guests' safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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