Honda of Manhasset - Service Center

Manuel Herrera, also known as Manny, the service advisor at Empire Honda of Manhasset, surpasses anyone I have ever encountered at a vehicle dealership. From standard to luxury vehicles owned and leased, no at Empire Honda of Manhasset, surpasses anyone I have ever encountered at a vehicle dealership. From standard to luxury vehicles owned and leased, no one ever welcomed me the way Manuel did. I entered the service dept. at Honda due to an unexpected situation and was feeling unpleasant, but Manuel made me leave with a smile. He made sure to address all concerns w/ the vehicle immediately and made every effort to make my experience as painless and positive as possible. He welcomes all customers with a very friendly smile and ensures his customers are treated like royalty, as their business card states: Empire Honda of Manhasset where YOU are treated like Royalty 😉😊 More

My 2008 Honda CRV was serviced here on Thursday, May 19, 2022 and the experience was a very pleasant one indeed. Hassan El-Nawasani, Service Advisor took care of the entire process and kept me informed thr 2022 and the experience was a very pleasant one indeed. Hassan El-Nawasani, Service Advisor took care of the entire process and kept me informed throughout the day as to when the vehicle would be ready. Many repairs were completed successfully all in one day and I was completely satisfied with the entire process. More

My husband and I will always continue to bring our Honda CRV to Empire Honda of Manhassett since their staff are always polite and extremely helpful in answering all your questions and their service is ex CRV to Empire Honda of Manhassett since their staff are always polite and extremely helpful in answering all your questions and their service is excellent. Special thanks to Manny H. !! 😊 More

Courteous and polite . .knowledgeable staff.. got me in and out .great service . thanks again Christian .knowledgeable staff.. got me in and out .great service . thanks again Christian More

Our Honda Accord 2020 had a recall for the fuel tank so I called Honda Empire & spoke to Manny Herrara to make an appointment. When we got there we were greeted warmly and told exactly what need to be done a called Honda Empire & spoke to Manny Herrara to make an appointment. When we got there we were greeted warmly and told exactly what need to be done and the length of time it will take to complete the task. More

Brought my car in to get a new key for the one I had lost. (Had a guarantee so all was good.) Despite of the amount of customers there, they were swift. My wait time was shorter than I expected. My seco lost. (Had a guarantee so all was good.) Despite of the amount of customers there, they were swift. My wait time was shorter than I expected. My second key battery was replaced as well. Jeffrey Alvarado was whom took care of my needs. A kind gentleman. More

Great experience overall Manny was great helped me fix an issue that was started at another service center. issue that was started at another service center. More

Watch out for unauthorized work . Went in for inspection and was charged over $900. for unknown work. Wife felt intimidated and was told they do not accept credit cards? requiring a check. Not a place to d and was charged over $900. for unknown work. Wife felt intimidated and was told they do not accept credit cards? requiring a check. Not a place to do business!!! More

I had the pleasure of dealing with Stephanie Contello. She kept me apprised of what was happening with realistic estimates of the time it would take. This dealership diagnosed a problem that my local repa She kept me apprised of what was happening with realistic estimates of the time it would take. This dealership diagnosed a problem that my local repair shop was unable to find. I'm very pleased with with the service I received here and would definitely return for any future work. More

Addressed concerns, fast, efficient and friendly service…..A+ for listening to customer and accomplishing all car concern/maintenance service. Will return for the water pump replacement on drive service…..A+ for listening to customer and accomplishing all car concern/maintenance service. Will return for the water pump replacement on driver’s side. Christian placed order for this item as it takes 3 weeks to arrive at your Honda shop. More