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Honda of Manhasset - Service Center

Manhasset, NY

4.5
785 Reviews

785 Reviews of Honda of Manhasset - Service Center

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September 14, 2021

I am a long time customer of Empire Honda. I always bring my vehicle in for service. Stephanie Contello was my service advisor for my most recent visit. She was extremely professional, knowledgeable and a ab More

by Hondaluvr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Contello
Sep 15, 2021 -

Honda of Manhasset responded

Thank you for taking the time to leave us this wonderful review! We greatly appreciate your business, and we are so glad that Stephanie and the team could consistently provide you with the quality service that you so much deserve. She will be honored to know that you deeply value her service.We hope to continue serving you and your automotive needs for many years to come. Safe travels!

September 03, 2021

Great experience in service thanks Jeff you had the car fixed quickly and in a timely manner Look forward to seeing you in the future More

by Sschneider24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado, Vincent Torres, Alex Schneider
Sep 07, 2021 -

Honda of Manhasset responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are so glad that Jeff's efforts met your satisfaction. It is our pleasure to serve you. We look forward to providing you and your vehicle with our best care in the years to come. Safe travels!

August 25, 2021

Vince was so accommodating, he listened to me, & helped me get what I needed. Great guy More

by cool.cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Torres
Aug 25, 2021 -

Honda of Manhasset responded

Thank you so much for your excellent review! We are so glad that Vincent took great care of you and met your automotive needs! It is our pleasure to serve you. Please drive safely, and do not hesitate to let us know if there is ever anything more that Vincent and the team may assist you with.

August 20, 2021

Excellent service!! Friendly and knowledgeable and courteous . Manny was very very helpful. The valet service was spot on. The wait time was exactly what I was told it would be. More

by Redryan33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Aug 23, 2021 -

Honda of Manhasset responded

Ryan, We greatly appreciate your positive review! We are so glad that Manny provided you with top-notch service throughout your visit! It is our pleasure to serve you. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service!

August 19, 2021

Incredibly fast and caring service! Hassan and the whole team took care of my car and were transparent throughout my visit. Service is unmatched! More

by gcentti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hassan
Aug 20, 2021 -

Honda of Manhasset responded

Thank you so much for your 5-star review! We are thrilled that Hassan took great care of you and your vehicle throughout your visit! Providing quality and efficient services is so important to us. We hope to see you again the next time you are in need of automotive service. Safe travels!

August 17, 2021

Manny was extremely helpful and understood what I needed help with for my car. I picked up my car in no time and everything went so smoothly! More

by C68514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Aug 17, 2021 -

Honda of Manhasset responded

We are delighted that Manny took great care of you and your vehicle during your recent visit! It is our pleasure to assist you in any way possible. Thank you so much for your 5-star review! We hope to see you again the next time you are in need of automotive service.

August 12, 2021

The "Offensive Attitude" and "Chronic Mis-behavior" of ALEX at the "Parts division" is QUITE INFAMOUS. However, LOU at the Parts division is very helpful and responsible !! Ever since the Empire Aut More

by UNIVERSE_123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ALEX, Joe Randazzo, Alex Schneider
Aug 13, 2021 -

Honda of Manhasset responded

Hello, Thank you for sharing your comments with us on your service experience and we do apologize for the treatment you received from our staff. We expect all our customers to be treated with respect and professionalism when visiting our dealership. Again, our apologies. We would like to assure you that we take each of our guests experiences seriously and would like to speak to you to see how we can help resolve your concerns. Please contact our service manager, Vince Torres at 516-543-6181 and he will be happy to address this with you.

August 10, 2021

Friendly customer service fast and reliable. Great communication skills.and ready smile made the experience even better than I expected. More

by Lijukuriakose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado, Vincent Torres
Aug 11, 2021 -

Honda of Manhasset responded

We greatly appreciate your wonderful review! Providing quality and efficient services is so important to us, and we are so glad that our team could meet your satisfaction. We hope to continue serving you and your automotive needs for many years to come! We wish you the safest of travels until we meet again.

July 24, 2021

Whoever changed the oil in my Civic did not attach the engine splash shield with all the bolts, causing it to sag and get damaged More

by jdrake1150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Alvarado
Aug 08, 2021 -

Honda of Manhasset responded

Hello, I am sorry to hear that you were unhappy with your service, and apologize for issues that occurred after the service to your vehicle. If possible, please contact Vince Torres at 516-543-6181 or vtorres@eagny.com he will be glad to address your concerns directly. Thank you.

July 24, 2021

Back to service when turn AC on have vibration sound near climate control side, they tell AC compressor need to adjust!!!! every un-professional!!!!!N/G More

by kennylin68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado, Vincent Torres
Jul 25, 2021 -

Honda of Manhasset responded

Dear Kenny, Thank you for your feedback. We are very sorry that you didn't have a positive experience with our service department and to hear of your ongoing issue with the air conditioner. We would like to discuss this with you. Please contact Joe Randazzo at 516-543-6181 or jrandazzo@eagny.com and he will be glad to address your concerns directly.

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