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Honda of Manhasset - Service Center

Manhasset, NY

4.5
794 Reviews

794 Reviews of Honda of Manhasset - Service Center

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May 18, 2021

Jeffrey Alvarado Made my experience a very pleasant one, took my vehicle for service and he made sure to have the work done in a timely manner, very friendly and responsible, highly recommended! he is a gre More

by rriosl2017
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado
May 19, 2021 -

Honda of Manhasset responded

Thanks for the great feedback! We're happy to hear that Jeffrey was so helpful and attentive, and made sure all of your needs and expectations were met. We appreciate your recommendation and hope to work with you again in the future.

May 12, 2021

overcharged me for an oil change. It was TOO complicated to credit my card back so they credited my Honda account (come back we will definitely find a xxxx load wrong with your perfectly working car) Wife g More

by tdkcreditmanager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't recall
May 13, 2021 -

Honda of Manhasset responded

Hello, I apologize for any confusion or miscommunication that occurred regarding your credit, and we would be happy to try and work out a solution with you. Please contact Vince Torres at 516-543-6181 or vtorres@eagny.com he will address your concerns directly.

May 14, 2021 -

tdkcreditmanager responded

All that needs to be done is to credit my card back $20.

May 29, 2021 -

tdkcreditmanager responded

SO WHERE IS MY REFUND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jun 05, 2021 -

tdkcreditmanager responded

Like I said. COMPLETE FRAUD! PATRONIZE AT YOUR OWN RISK!

May 11, 2021

Great service from beginning to end. Took my car for maintenance and was finished in about 30 minutes. It would usually take over 2 hours n Millennium Honda. The staff is very courteous. More

by Mperauna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny So
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Torres
May 11, 2021 -

Honda of Manhasset responded

Thanks Mperauna! We're happy to hear that your service visit was quick and efficient, and that all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future.

May 10, 2021

Very friendly and courteous and quick service .. was advised on how long it would take approx and I was out sooner which was so great More

by solieperez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Chernomorov, Jeffrey Alvarado, Trisha Lall, Rafael Rodriguez , Joe Randazzo, Shantall Zapata, Vincent Torres, Alex Schneider
May 11, 2021 -

Honda of Manhasset responded

Thank you Solie! We're happy to hear that you had a great experience with us, and that we were able to make sure your vehicle was quickly taken care of. We appreciate your business and hope to work with you again in the future.

May 07, 2021

Jeffrey Alvarado the service rep. was very nice to deal with. He was very courteous and helpful. I would recommend him to anyone else who needs service at this facility. More

by sdembner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado
May 11, 2021 -

Honda of Manhasset responded

Thank you for the great feedback! We're glad Jeffrey was so helpful and accommodating, and made sure your service experience was as hassle-free as possible. We appreciate your recommendation and hope to work with you again in the future.

May 01, 2021

I LOVE THIS EMPIRE HONDA DEALER. ITS SO MUCH BETTER THAN THE HONDA I USED TO GO TO (HONDA CITY). HERE, THEY TREAT YOU LIKE AN ACTUAL PERSON, AND ARE CONSIDERATE AND COMPASSIONATE. More

by nyc_wagn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DERRICK (PARTS GUY), Jeffrey Alvarado
May 03, 2021 -

Honda of Manhasset responded

We're happy to hear that we could make sure you had a great experience with us, and that we could improve upon your previous experiences at other dealerships! We appreciate your business and look forward to working with you again in the future.

April 30, 2021

Meet me at drive in entrance , already had papers filled out . Timely repair . Called when completed . Christian went above in politeness and service .I would highly recommend. More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian , Brian
May 03, 2021 -

Honda of Manhasset responded

Thank you for the recommendation! We're glad you had a great experience with Christian, and that it was a pleasant, hassle-free process. We appreciate your business and hope to work with you again in the future.

April 30, 2021

Christian Coello, Service Advisor, was very courteous, helpful, and totally professional. We found him to be knowledgeable and very competent. Empire Honda Service did a great job on servicing my 2013 Hon More

by keylargo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Coello
May 03, 2021 -

Honda of Manhasset responded

Thanks Keylargo! It's great to hear that Christian made sure you were so well accommodated, and that his knowledge and expertise made you feel confident about the work done on your Civic. We appreciate your business and hope to work with you again in the future.

May 03, 2021 -

keylargo responded

Thank you

April 22, 2021

Went to get a scheduled oil change. Service desk associate Vince Torres was friendly and upfront about what to expect during the oil change process. Overall a good experience and would use again. More

by Bpatts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Torres
Apr 24, 2021 -

Honda of Manhasset responded

Thank you, Bpatts! We're happy to hear that Vince was so helpful and informative, and made sure you were well accommodated. We appreciate your business and look forward to working with you again in the future.

April 16, 2021

Vince Torres was my service advisor and he was excellent. Very professional and courteous.Answered all my questions and was giving me updates on when the car will be ready. I wound recommend him to anyone wh More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Torres
Apr 20, 2021 -

Honda of Manhasset responded

Thanks Michael! We're happy to hear that Vince made sure you had a great service experience, and that all of your questions and concerns were addressed. We appreciate your recommendation and hope to work with you again in the future.

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