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Honda of Manhasset - Service Center

Manhasset, NY

4.5
817 Reviews

817 Reviews of Honda of Manhasset - Service Center

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July 24, 2021

Whoever changed the oil in my Civic did not attach the engine splash shield with all the bolts, causing it to sag and get damaged More

by jdrake1150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Alvarado
Aug 08, 2021 -

Honda of Manhasset responded

Hello, I am sorry to hear that you were unhappy with your service, and apologize for issues that occurred after the service to your vehicle. If possible, please contact Vince Torres at 516-543-6181 or vtorres@eagny.com he will be glad to address your concerns directly. Thank you.

July 24, 2021

Back to service when turn AC on have vibration sound near climate control side, they tell AC compressor need to adjust!!!! every un-professional!!!!!N/G More

by kennylin68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado, Vincent Torres
Jul 25, 2021 -

Honda of Manhasset responded

Dear Kenny, Thank you for your feedback. We are very sorry that you didn't have a positive experience with our service department and to hear of your ongoing issue with the air conditioner. We would like to discuss this with you. Please contact Joe Randazzo at 516-543-6181 or jrandazzo@eagny.com and he will be glad to address your concerns directly.

June 29, 2021

Thank you so very much awesome service everything was quick was in and out appreciate everything which I do for you Manny everything I ask for Manny make sure he helps me and he gets everything done for More

by christopherjustin94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny, Vincent Torres
Jun 30, 2021 -

Honda of Manhasset responded

Christopher, Thank you so much for this wonderful review! We are so glad that Manny provided you with top-notch service and got you and your automotive needs efficiently taken care of. Manny will be honored to hear that you deeply value his assistance. It is our pleasure to serve you in any way possible, and we hope to continue to serve you for many years to come. We wish you safe travels- on behalf of the entire team.

June 26, 2021

Service was very friendly. I was told how long it would take & they kept on schedule which was greatly appreciated. More

by A.Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hassan El-Nawasani
Jun 28, 2021 -

Honda of Manhasset responded

Thank you for taking the time to share this positive review! Providing top-quality service is so important to us, and we are thrilled to hear of your satisfaction. Please drive safely, and do not hesitate to let us know if we may be of further service to you and your automotive needs in the future.

June 24, 2021

Manual Herrera he was very helpful to me everything when I ask he always try his best to get it done to make sure everything is working I really do appreciate him and I appreciate the service love the servi More

by christopherjustin94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel herrera , Vincent Torres
Jun 24, 2021 -

Honda of Manhasset responded

Christopher, Thank you for taking the time to share this positive review! We are so glad that Manuel could be of service to you and make your visit an all-around success. It is our pleasure to assist you in any way, and we hope to continue to serve you and your automotive needs for many years to come. We wish you the safest of travels- on behalf of the entire team.

June 22, 2021

Service Advisor Manuel Herrera unhelpful when tech issue could not be resolved, rudely advised us that we can take our business elsewhere More

by mmk3261
Recommend Dealer
No
Employees Worked With
Manuel Herrera
Jul 07, 2021 -

Honda of Manhasset responded

Hello, I am very sorry to hear you were dissatisfied with your service experience, and apologize that we could not resolve your issue with your vehicle. If you would like to further discuss your service visit, please contact Vince Torres at 516-543-6181 or vtorres@eagny.com he will be glad to address your concerns directly.

June 22, 2021

Always a pleasant and productive experience here! The staff rock :) More

by Renai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado, Vincent Torres
Jun 23, 2021 -

Honda of Manhasset responded

Renai, Thank you so much for this positive review. We are so happy that our staff always provides you with a great overall experience. We are pleased to hear of your satisfaction. Please drive safely, and do not hesitate to let us know how our team may serve you again.

June 11, 2021

Jeffery Alvarado was at the front desk. He was very professional and helpful explaining all that deeded to be done as far as service was concerned. He is very reliable and was very helpful. He knows More

by kairosnyjuno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado
Jun 16, 2021 -

Honda of Manhasset responded

Thanks Kairo! We're happy to hear that you had a great experience with Jeffery, and that all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future.

June 09, 2021

Jeff is the best! He’s the main reason I return for each visit. He’s incredibly friendly, remembers who you are, and thoroughly explains everything in detail to make sure you understand what your car needs. More

by Customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado
Jun 10, 2021 -

Honda of Manhasset responded

Thank you for sharing your 5-star review with us! We are happy to hear that Jeff provided you an excellent service experience! We appreciate your business and look forward to working with you in the future!

June 04, 2021

Let's just say if you need a guy to get straight to the point, and no BS this is that guy! Eric heard me out, knew exactly how to go about it, and worked super professionally and efficiently to deliver suc More

by vickikastrati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
Jun 08, 2021 -

Honda of Manhasset responded

Thanks Vicki! We're happy to hear that Eric was so helpful and informative, and made sure the issues you were expecting were quickly taken care of. We appreciate your recommendation and look forward to working with you again in the future.

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