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785 Reviews of Honda of Manhasset - Service Center
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December 19, 2020
PETER --- the OUTSTANDING mechanic ---- handled this COMPLICATED repair job with SKILLS, KNOWLEDGE, PATIENCE, and KINDNESS !!! Also, I encountered an EXCELLENT service advisor ---- JEFFERY ALVARADO COMPLICATED repair job with SKILLS, KNOWLEDGE, PATIENCE, and KINDNESS !!! Also, I encountered an EXCELLENT service advisor ---- JEFFERY ALVARADO. ---- JEFFERY impressed me with his "organization skills," "Professionalism," and "well-rounded character." Both PETER and JEFFERY should be recognized by HONDA. More
by ACCORD_1991_EX
Employees Worked With
PETER , the OUTSTANDING mechanic, , Anthony Curreri, Jeffrey Alvarado
December 10, 2020
I recently brought my HRV in for my complimentary oil change. I had an appointment and I was out in an hour.Christian Coello at the service desk was very helpful and very professional .He checked on my c change. I had an appointment and I was out in an hour.Christian Coello at the service desk was very helpful and very professional .He checked on my car for me and he was a very pleasant person More
by Carol
Employees Worked With
Christian Coello
December 07, 2020
Christian Coello, great service!! He was very helpful, knowledgeable & very accommodating. I will definitely return for additional service and products. Thank you for the help knowledgeable & very accommodating. I will definitely return for additional service and products. Thank you for the help More
by Sherley Ortiz
Employees Worked With
Christian Coello
November 21, 2020
Great service from my Service Advisor Christian Coello (and the technician as well). Really appreciate how they both did a great job on my Honda. (and the technician as well). Really appreciate how they both did a great job on my Honda. More
by markaschn
Employees Worked With
Christian Ciello
November 20, 2020
My experience with Honda goes back since 2007 when I bought my first Honda. It is always been excellent ! Little PRICEY ! Thank you ! Very friendly bought my first Honda. It is always been excellent ! Little PRICEY ! Thank you ! Very friendly More
by yehuda
Employees Worked With
Hassan El nawasani
November 11, 2020
Empire HondaJeffrey Alvarado was very patient and Empire Honda Jeffrey Alvarado was very patient and knowledgeable of features about my 2018 Honda Civic. I left the dealership very confident and empo Empire Honda Jeffrey Alvarado was very patient and knowledgeable of features about my 2018 Honda Civic. I left the dealership very confident and empowered with navigating through the application on my own. More
by Hope Jackson
Employees Worked With
Jeffrey Alvarado
November 06, 2020
Took my Honda for a safety recall repair this week. Jeffrey Alvarado was very kind, courteous and helpful. Did not have to wait too long for the repair. Overall, great service at Empire Honda. Jeffrey Alvarado was very kind, courteous and helpful. Did not have to wait too long for the repair. Overall, great service at Empire Honda. More
by Bluejtex
Employees Worked With
Jeffrey Alvarado
November 04, 2020
I've used this dealership with three Hondas. It's the best of all that I've used. Even with the new owner and the pandemic they are organized and people friendly. Jeffery Alvarado was pleasant and he best of all that I've used. Even with the new owner and the pandemic they are organized and people friendly. Jeffery Alvarado was pleasant and helpful his text messages. He was helpful in communicating by pulling his mask down while 6 feet away so I could lip read. I cannot understand when people speak through a mask. I don't know if you have other deaf clients but there are masks with windows in them which staff can use to allow lip reading. They are plentiful on internet. More
by maryannw0502
Employees Worked With
Jeffrey Alvarado
October 30, 2020
Horrible experience doing service at Empire Honda of Manhasset with Jeff... I have left the car at the dealership for some light body work due to a weather accident. The insurance company estimated the Manhasset with Jeff... I have left the car at the dealership for some light body work due to a weather accident. The insurance company estimated the work to take 5 days. In reality, the car was in the body shop they work with for 2 months. When the body shop *towed* the car back to the dealer, the dealer did not even know about it and never called me about it until I started looking for my car. So, nobody even checked in the car when it arrived. How is it even possible? They had to search for the car on their parking lot after my call. During my call, we discussed if any other checks need to be done and Jeff assured me that there is noting to worry about and the body shop took care of everything. Well, when I arrived to pick up the car, the car would not even start! They jumped start the car since the battery is (at the very least) fully depleted. In addition, the car reports that the oil needs to be changed (the oil was fine when I dropped the car). So, they did not even check that the car could be started before returning it to me! After my car was jumped started, I asked what I should do, like leave it on for some time or something to charge the battery. The service at the dealer assured me that I just need to drive home and nothing else needs to be done, even though I explained that I live less than 10 minutes away. Well, when I got home and parked the car, I opened an automatic door (it is a van), and I could not even close it back and the car could not be started again, even locks in the car could not be locked. When I called them to complain, they suggested me to find some service to tow the car back to the dealership... That is the level of service you should expect from this place! Very unhappy :( Update (6/11/2020): ============= I attempted to charge the battery in my car this week with a charger able to charge deeply discharged batteries. The battery is completely dead - only holds enough power for the dashboard to turn on after charging it. Before I dropped my car at the dealership, the battery was perfectly fine. So, they irreversibly killed my battery, possibly intentionally, hoping to sell me a new one. My oil was fine too, and now I have a sign to change it. Did they swap the oil too hoping that I would pay them to change it? This place is irresponsible or dishonest or both! More
by Customer
Employees Worked With
Jeffrey Alvarado
October 28, 2020
Jeffery Alvarado was very helpful when I brought my car in for service. I went for an oil change and he made some other recommendations for service. I Appreciated his guidance. He was very helpful and I' in for service. I went for an oil change and he made some other recommendations for service. I Appreciated his guidance. He was very helpful and I'm glad I had hm advising me. He knows his business. Thank you very much. Sincerely, Sister Virginia Connors, OP More
by kairosnyjuno
Employees Worked With
Jeffrey Alvarado
