Honda of Manhasset - Service Center

David Banks was friendly and honest. He gave an estimated time and it was accurate. He gave an estimated time and it was accurate. More

Our experience with the service at Honda Manhasset has consistently been disappointing when it comes to respecting appointment times. For example, even with a 10 AM appointment, the actual service often d consistently been disappointing when it comes to respecting appointment times. For example, even with a 10 AM appointment, the actual service often doesn't start until hours later—sometimes not even by noon. They might initially promise a 45-minute to 1-hour service, only to keep extending it by another 30 minutes repeatedly. It feels like customers need to constantly follow up just to ensure their vehicle is being worked on; otherwise, you could end up waiting an entire day. This isn’t a one-time occurrence—it has happened multiple times despite our hope that each visit would bring improvement. Appointments are made to manage time efficiently, both for the staff and customers. It's frustrating to see little regard for the time of clients who show up punctually and trust the schedule provided. I genuinely hope the management takes this feedback seriously and implements better time management practices to respect their customers’ schedules More

Great experience during my service appointment. I was in and out and updated asking the way. I was in and out and updated asking the way. More

Serice was satisfactory. Even though it was a very busy day, they tried their best to not keep me waiting long. Personnel were courteous and very professional. A big change f Even though it was a very busy day, they tried their best to not keep me waiting long. Personnel were courteous and very professional. A big change from previous management. More

Technician has poor technical knowledge. Every time I come out from this service center I find out something is wrong with my car. I am tired keep bringing back my car to them very frequentl Every time I come out from this service center I find out something is wrong with my car. I am tired keep bringing back my car to them very frequently. I decided not to go again there. Some bulxxxx is going on there.😡 More

Always attentive and knowledgeable they are super nice and thorough. I would recommend them to all. and thorough. I would recommend them to all. More

One of the reviews of the Honda of Manhasset stealers hip…and it’s not miss spelled !!! That’s the dealership I purchased my 2025 CRV sport touring from and has the other review of that experience. This hip…and it’s not miss spelled !!! That’s the dealership I purchased my 2025 CRV sport touring from and has the other review of that experience. This one is for their service department. I called them and told them that I do have 2 letters from Honda for both recalls on the car and my has sticky steering and suspension problem, also told them that I’m going for a over 500 mile road trip on December 24. They made the appointment for me on December 19 at 8:45am. When I come there Chet Lee service advisor told me that they can definitely take care of one of the recalls which is the fuel pump, but he’s not sure if they have the parts for the steering. When I told him that it’s not what I heard yesterday and my problem is the steering and suspension and I took a day off for it and drove there for 1.5hours andI’m going for the 500miles road trip on the 24th, he checked with parts department and assure me that they’ll take care of everything. I was waiting there for 3.5 hours and then he called me and said that my car is ready, I asked him if I’m ready for my trip and he said definitely and wished me a nice holidays. I asked for the pepper work and was told that it’s in the vehicle. On the way home I realized that my car has exactly the same problem that I came with and pulled over and started looking for the pepper work which I couldn’t find. Called him again and he said that it’s impossible I should look again also he said it’s not a big deal he’s going email it to me in 5 minutes. When I finally got back home and opened the email I saw this: Complimentary Multi-Point Inspection Honda of Manhasset 1260 Northern Blvd, Manhasset, NY 11030 (516) 858-3613 Customer Info EDWARD …. My addres Vehicle VIN: # 2025 HONDA CR-V Hybrid Mileage: 2270 RO info RO#: 271544 Date: December 19, 2024 Advisor: Chet Lee Technician: KEVIN HERRERA * Exterior
Status * Horn Operation

OK * * Headlights / Tail Lights / Turn Signals / Brake Lights / Hazard Warning Lights / Exterior Lamps

OK * * Front Wiper(s) and Operation

OK * * Rear Wiper and Operation

OK * * Interior
Status * Cabin Air Filter

OK * * Parking Brake Condition and Operation

OK * * Additional Repairs

OK * * Under Hood
Status * Engine Air Filter

OK * * Battery / Terminals / Cables / Clamps

OK * Battery voltage
 * Drive Belt(s)

OK * * Fluids
Status * Engine Oil

OK * Engine Oil Life %

Fluid filled
 * Washer Fluid

OK * Fluid filled
 * Coolant

OK * Degrees of Coolant Protection

Fluid filled
 * Power Steering Fluid (if equipped)

OK * Fluid filled
 * Brake Fluid

OK * Fluid filled
 * Under Vehicle
Status * Suspension (Damage / Leaks / Worn Components)

OK * * Fluid Leaks

OK * * Front Differential

OK * * Rear Differential

OK * * Transfer Case (4WD Models)

OK * * Additional Repairs

OK * * Tires
Status * Left Front Tire

OK * Tire tread depth
9 /32" * Left Rear Tire

OK * Tire tread depth
9 /32" * Right Front Tire

OK * Tire tread depth
9 /32" * Right Rear Tire

OK * Tire tread depth
9 /32" * Brake Condition
Status * Left Front Brake Pads

OK * Brake pad
8 mm * Right Front Brake Pads

OK * Brake pad
8 mm * Left Rear Brake Pads

OK * Brake pad
8 mm * Right Rear Brake Pads

OK * Brake pad
8 mm * Additional Repairs

OK So I vent there for absolutely nothing and took the day off my work while spend half of it at the stealership!!! I DON’T KNOW ABOUT OTHER PEOPLE BUT I’ll never ever go there again!!! More

It was very busy but I was provided updates on my cars status. Explained the process since it was my first time at service. status. Explained the process since it was my first time at service. More

A+++ service! ! Everything is done on time and efficient. Scheduling and inspection are great! Would recommend 💯 ! Everything is done on time and efficient. Scheduling and inspection are great! Would recommend 💯 More

Staff was respectful and courteous. Waiting area clean and comfortable. Highly recommend anyone to take their cars to this service station Waiting area clean and comfortable. Highly recommend anyone to take their cars to this service station More