Honda of Manhasset - Service Center

CR-V service I have been visiting this Honda location near my home for purchase/service of several Hondas for about 20 years. The operation and atmosphere under th I have been visiting this Honda location near my home for purchase/service of several Hondas for about 20 years. The operation and atmosphere under the current management is perhaps the best it has ever been. Most recently Advantage Honda, and my Service Adviser Christine Hilton, were able to provide A+ service/repair for my daughter's CR-V that had serious engine issues. Although the auto was in the shop for several days I was provided frequent updates and all my questions were answered to my full satisfaction. No issues with the repairs so far and the quoted/paid costs were fair and reasonable. More

Excellent Happened to be in the area and decided to get my car checked. The brakes felt a little low so I came and spoke to Neil who was helpful. He got me in a Happened to be in the area and decided to get my car checked. The brakes felt a little low so I came and spoke to Neil who was helpful. He got me in and out in no time! Will always come back here More

Best Service ! Came in to get an oil change on my 2010 Civic. Neal helped me and was great. He informed me that I needed brakes and quickly got it done! I will alway Came in to get an oil change on my 2010 Civic. Neal helped me and was great. He informed me that I needed brakes and quickly got it done! I will always come back to Neal for my services. More

Loyal Customer We have been going to this dealership for many years. We first knew them as PS Honda, later as Manhasset Honda, and now as Advantage Honda. But whatev We have been going to this dealership for many years. We first knew them as PS Honda, later as Manhasset Honda, and now as Advantage Honda. But whatever they call themselves, they have been consistently efficient, knowledgeable, and very friendly. Although we no longer live on Long Island, we still drive from Brooklyn to this dealership. Last Saturday we brought in our car for a tune-up, without an appointment, after leaving it with a valet, we were greeted by Lillian at the front desk. She cheerfully took our information, quickly pulled up the car's record and gave us an accurate estimate as to how long the service would take. She also advised us about a pending airbag recall that might require us to return in the near future. The car was ready on time, without any unexpected charges, and we were happily on our way. More

Lillian Hamilton Service Advisor I'd like to particularly call out Lillian Hamilton Service Advisor. On two separate occasions, I found her to be very professional and courteous. Nor I'd like to particularly call out Lillian Hamilton Service Advisor. On two separate occasions, I found her to be very professional and courteous. Normally, shop personnel are strictly businesslike. Lillian's professional demeanor was sincere and seemed genuinely interested in answering all questions. When I explained I had a dealer warranty through another Honda dealership, Lillian took the initiative calling the other dealer to verify my warranty. Today, she offered a complimentary 10% discount off my service. Lillian is the type of person whose people skills should train the trainers. I've been to this dealer in the past and found them to be anything but professional or courteous. Lillian is a very welcome change. More

Outstanding service I called my original dealership Glen Cove LI and I called Hillside honda both places I had to go through wait time and still couldn't get my answers. I called my original dealership Glen Cove LI and I called Hillside honda both places I had to go through wait time and still couldn't get my answers. Then I called advantage Honda in Manhasset LI and the courteous service I got was extraordinary, On the phone was Miss Leah who was not only polite but very pleasant and answered very professionally, gave me the price of service and told me politely to wait for the parts person to get parts price. I then decided to go there and when I was there I was amazed to see very nice people and a lot of mechanics. Seemed like everyone knew what they were doing and being nice and polite to customers. At desk was helped by Michael Oneill another fine professional. The whole staff was very joyful while taking care of there customers. I definitely will go there from now on. More

Such a pleasant experience I had an oil change done this morning(Feb 20, 2016) I was out in one hour What made my experience so pleasant was Lillian Hamilton Lillian has such a I had an oil change done this morning(Feb 20, 2016) I was out in one hour What made my experience so pleasant was Lillian Hamilton Lillian has such a lovely personality When I was done, she carefully explained everything that was done to my car I'm so glad Lillian works at Advantage Honda She is a gem! More

Repair for insurance claim I called service department and was connected with Lillian Hamilton as my customer service rep. From the minute we spoke on the phone Lillian made eve I called service department and was connected with Lillian Hamilton as my customer service rep. From the minute we spoke on the phone Lillian made every step of the process easy. Lillian was in constant contact with me through the whole process and updated me on any issues with my insurance company. She was quick to respond to my insurance to make sure all paperwork they required was processed and returned quickly. Lillian even called me on her day off to a sure me the process was moving along. I would recommend any one going to Advantage Honda for repairs ask for Lillian as your customer service rep. You will not be disappointed. More

Excellent Customer Service, Wonderful Service Personnel I recently had the unfortunate experience with my new car requiring unscheduled service for a mechanical failure requiring a tow. The service staff w I recently had the unfortunate experience with my new car requiring unscheduled service for a mechanical failure requiring a tow. The service staff was excellent and went above and beyond in ensuring my satisfaction. This is the third time I had been to this dealer for service , and each time is better than the last. After dealing with some other Dealerships within the Atlantic Group with a previous vehicle many years ago and receiving unsatisfactory service I was reluctant in purchasing from another Atlantic Auto Group Dealer. I decided to give Advantage Honda a chance and I am so Glad I did. Thank you Lily for your wonderful service and compassion. This dealer is excellent, from sales to service, and I would not hesitate to refer others. More

Professional and courteous Came in to service car because of an engine noise. Had no appointment, but service was timely. Technician found the issue quickly and went out of thei Came in to service car because of an engine noise. Had no appointment, but service was timely. Technician found the issue quickly and went out of their way to explain what the problem was. The advising staff was courteous. No complaints. Would come here again. More