Honda of Manhasset - Service Center

ajg the service desk was courteous, prompt, and professional. they understood my needs and were able to get my car back in a timely manner. I would recomm the service desk was courteous, prompt, and professional. they understood my needs and were able to get my car back in a timely manner. I would recommend them highly. More

Horrible Customer Service Honda on Northern Blvd inManhasset The service personnel were rude and i was appalled at the lack of consideration for my situation . I got a flat tire on northern blvd but was able to The service personnel were rude and i was appalled at the lack of consideration for my situation . I got a flat tire on northern blvd but was able to get my car to Honda. I was relieved bc I have a Honda & thought for sure they can change my flat tire. I explained I now lived 5 hours away & was told " they close at 6 and were too busy to change a flat tire" . It was 445 pm . I even offered to buy a tire if they didn't want to waste the " time" putting on the spare. He refused. I was sent away by the service ppl as not one of the men would change my flat tire . Oh & did I mention I am 6 months pregnant. Fortunately I managed to get to a mobile gas station & they kindly helped me. Shame on you Honda on Northern Blvd in Manhasset for sending a pregnant woman away with a flat tire! More

service I have beena user of this service place for over 20 years and have always been more than happy with the work and the service I have beena user of this service place for over 20 years and have always been more than happy with the work and the service More

Overpriced I went in to the dealer because a gas station told me I needed two new tires to pass inspection. I thought at the dealer where I purchased my car I'd I went in to the dealer because a gas station told me I needed two new tires to pass inspection. I thought at the dealer where I purchased my car I'd be taken care of. Two new tires should have cost me around $400. They call to tell me I need this fluid and that fluid - how do you say no? The car is only 3 yrs old and has about 35,000 miles on it. Well, $1,100 later, I was pretty shocked and disgusted. I feel like I was overcharged and while I told them to do what they said was needed, felt very taken advantage of. In November an oil change ended up at $800. Either they don't make great cars or they are taking us for a ride (no pun intended). I don't plan on going back there any time soon. More

Oil Change and suggested service but wasn't pushy Ms. Cooper was very respectful and courteous, she suggested that I was overdue on major maintenance but didn't push the service, she is great. Ms. Cooper was very respectful and courteous, she suggested that I was overdue on major maintenance but didn't push the service, she is great. More

Neglect or Scam? Pick One! On January 18, 2014 I brought my car in for an oil change, which according to them, includes the multipoint inspection. (I am vigilant about my oil ch On January 18, 2014 I brought my car in for an oil change, which according to them, includes the multipoint inspection. (I am vigilant about my oil changes) Upon paying for the service I asked the technician if they checked the brakes and what condition they were in. The answer was that "they were fine" and showed me the Multipoint Vehicle Inspection Check List. There was not another word about my brakes after that so I left there feeling confident that everything was good. Fast forward to Saturday, March 15, 2014: I called Honda Manhasset Service and told them that the brakes, that they had recently inspected, were making an awful grinding sound and that I would like to come in. Their response was that if I brought it in I would have to leave it until Monday. I explained that I only own one car and it would not be practical unless they can give me a loaner. Of course, they don't do that! Sunday, March 16, 2014 I was able to bring the car to a different Honda Dealer with the same complaint. I explained that I had the car serviced not quite two months prior and was told the brakes were fine. Upon inspection, they informed me that I not only needed front brake pads, I now needed to replace the front rotors. This was documented on the receipt: "The left side front brake rotor was damaged due to metal to metal." Do you think if my "brakes were fine" that this should have happened in such a short time? So I ask...Neglect? OR Scam to get me back for rotors? BOTTOM LINE: NEVER, NEVER HAVE YOUR CAR SERVICED AT MANHASSET HONDA! More

Very professional and courteous. I am treated with respect. I have taken my Chevy there, my and wife's Hondas and my Nissan to be repaired. No problems. respect. I have taken my Chevy there, my and wife's Hondas and my Nissan to be repaired. No problems. More

Great service at Honda Manhasset. The people were easy to talk to and eager to help with any questions. I would go there for service. talk to and eager to help with any questions. I would go there for service. More

Service at Manhasset Honda accommodating, friendly, prompt good service center hours easy to find solved my problem fast I have purchased four cars from Manhasset Ho accommodating, friendly, prompt good service center hours easy to find solved my problem fast I have purchased four cars from Manhasset Honda and I am pleased all around More

Honda Manhasset is topnotch in sales and service. We have leased and bought cars there for the last 12 years or so and would not think of going any where else. The staff is very knowledgeable, helpful have leased and bought cars there for the last 12 years or so and would not think of going any where else. The staff is very knowledgeable, helpful and always professional. Robi Kahn has been our salesman from the beginning and he treats us like family when we come in for either service or lease. Manhasset Honda is the only place to buy or lease a HONDA!!! More