Honda of Murfreesboro

We bought our first Honda CRV almost 2 years ago, and Carlos was amazing!!! Today, we finalized a trade in for a newer model, and again, CARLOS WAS OUTSTANDING!! He worked hard on getting us the best dea Carlos was amazing!!! Today, we finalized a trade in for a newer model, and again, CARLOS WAS OUTSTANDING!! He worked hard on getting us the best deal, and made our car dreams come true!! Not once, but twice!!! Thank you Carlos, and Honda, for being the best of the best!!! Also, every time we get our oil changed/maintenance on our car, they are so efficient! They even have a cafe set up for customers in their waiting room area. It was raining one day, and when my car was finished, Chris (I believe) literally INSISTED on walking me to my car with an umbrella!!! I am always blown away by their kindness. 100% recommended!!! More

Every once in a while, you come across people who restore your faith that integrity, honesty, and genuine kindness still exist. In a world where simple human decency sometimes feels harder and harder to find your faith that integrity, honesty, and genuine kindness still exist. In a world where simple human decency sometimes feels harder and harder to find, these people reminded our family that it still exists. Over the past several months, our family found ourselves navigating an unusually difficult situation involving multiple companies, countless phone calls, texts, emails, and what often felt like an endless maze of bureaucracy. Through it all, this group of people consistently stood out. From the very beginning, it became clear that this dealership fosters a culture of honesty, transparency, accountability, and genuine care for people. It’s one thing to write values on a wall or tuck them away in some dusty employee handbook. It’s another thing entirely to live and operate by them. This group does the latter. Anyone can be pleasant when things are easy. You learn who people really are when nothing about a situation is easy anymore. That’s when character shows up—or it doesn’t. If someone on this team said they were going to do something, they did it. If they made a promise, they kept their word. If they didn’t know an answer, they simply said so instead of making excuses. They communicated openly and candidly, even when the answers weren’t easy, because they understand that honesty and candor build tremendous trust—and it did. Character has a funny way of revealing itself over time. You can’t fake it for months on end. Eventually, who people really are always rises to the surface. Ours was a long journey, and what impressed us most wasn’t anything one person said—it was what this team consistently did. They continued treating our family with the same care, candor, and respect regardless of whether there was anything in it for them. They never made us feel like a burden or acted inconvenienced. They just kept showing up. Again and again. Phone call after phone call. Question after question. Month after month. Not because they had to, but because it’s simply who they are. Somewhere along the way, this stopped feeling like interactions with some huge business and started feeling like conversations among friends who genuinely cared. By the end of this journey, they felt less like employees at some dealership and more like extended family. You can’t manufacture that. You can’t train it and you certainly can’t fake it—not for this long you can’t. It’s simply a reflection of the culture they’ve built and the character of the people who make up this organization. Businesses in fancy buildings don’t build reputations, and corporate logos don’t keep promises—people do. At Honda of Murfreesboro, that truth is on full display. At the end of the day, business is business. But character is personal. Long after we’ve forgotten every phone call, text, email, and every twist and turn along the way, we won’t ever forget the way these people treated us. To Heath Elliott, Jeremy, Skyler, Jim, Tanya, Jason, Andrew, Josh, Gage, Kim, Jonathan and everyone else who played a part in helping our family through this journey: thank you. Your professionalism, transparency, compassion, and unwavering commitment to doing the right thing left a lasting impression on our family that we won’t ever forget. If you’re looking for more than just a dealership—if you’re looking for people whose word actually means something—you’ll find them at Honda of Murfreesboro. They’ve earned our trust and our utmost respect simply by being people of integrity who keep their word. More

We have purchased multiple vehicles from this dealership. In the past couple of weeks, we decided to start looking for a new vehicle to replace our Odyssey, which is 10 years old with 168k miles. We emaile In the past couple of weeks, we decided to start looking for a new vehicle to replace our Odyssey, which is 10 years old with 168k miles. We emailed 3 dealerships around us, and this dealership was the highest. We went to look at the Pilot since it was closest and we had, as a family, as previously stated, purchased at least 6 vehicles from this dealer. The MSRP was given on the sticker, and the additional sticker showed some add-ons which was about 3,000.00 higher. However, the MSRP on his proposal quote was almost 3,000.00 higher still! When I asked what the discrepancy was, he tried to explain that there were numerous "add-ons" as well as a "Honda Appearance Package" added for $2998.00! He explained to me numerous times he was giving us a "very aggressive deal". Not sure whom he was thinking he was dealing with, but I was not born yesterday and hope people reading this will learn to check your proposals and quotes THOROUGHLY! This is why car dealers and salesman get such a bad reputation - not sure where I'll buy my next car, but it sure won't be from Honda of Murfreesboro. More

It was a very nice and clean dealership. We were greeted with smiling faces, and everyone was very kind. We were greeted with smiling faces, and everyone was very kind. More

I’ve purchased 2 Hondas (1 new and 1 CPO) in the last 3 years from Stan the man and signed the bat! Love both vehicles, the financing, and the service we get at this dealership. years from Stan the man and signed the bat! Love both vehicles, the financing, and the service we get at this dealership. More

Stan the man was super friendly! Great with kids! Very professional, knowledgeable, and great to work with! Great with kids! Very professional, knowledgeable, and great to work with! More

Up sale service that isnt needed. Do crappy repair work. Wont make right. Go to another dealer. Bunch crooks here Do crappy repair work. Wont make right. Go to another dealer. Bunch crooks here More

I am not one to leave negative reviews but I am absolutely shocked at how much they charged us for a new key fob to our family’s minivan that was unfortunately lost in the holiday chaos. Not only w absolutely shocked at how much they charged us for a new key fob to our family’s minivan that was unfortunately lost in the holiday chaos. Not only was the price astronomical, they gave us a reasonable quote over the phone and then added on an extra $200+ of service fees and charges when it was all said and done and then we still had to pay a tow company to bring in our perfectly running van so they could program the fob. We are now out over $600. Granted it was our mistake for losing a key and we were willing to pay some to fix our mistake but could not believe the price for them to push a few buttons on a machine to program a key 😳😠 More

Everyone was very nice and patient. Stan was a wonderful salesman who gave me all the information I needed. He helped me buy my dream car! Stan was a wonderful salesman who gave me all the information I needed. He helped me buy my dream car! More

Stan was great to work with. Highly recommend. I bought an HR-V and it was a good experience. Highly recommend. I bought an HR-V and it was a good experience. More