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Honda of Murfreesboro - Service Center

4.8

848 Lifetime Service Reviews

929 John R. Rice Blvd, Murfreesboro, Tennessee 37129

849 Reviews of Honda of Murfreesboro - Service Center

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September 23, 2018

"Excellent"

- Alexry2813

The service was great! I was well received and genuinely listened to my concerns of what is wrong with my car. All of which has been taken care of professionally

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Recommend Dealer
Yes
Employees Worked With
Grace Copeland
September 22, 2018

"Oil Change"

- Boro Honda review

They did a great job working me in today on a busy Saturday to change the oil, balance and rotate all tires and change the worn out wiper blades on our Odyssey. Great job to Sam House and the Honda team at Murfreesboro Honda! I’d highly recommend them.

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Recommend Dealer
Yes
Employees Worked With
Sam House
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 21, 2018

"Was good but it took 1 hour and 30 minuets for oil change. "

- Ameen

Was good but it took 1hour and 30 minuets. For oil change. I took a nap lol. I would not wait next time that long. Sorry

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Recommend Dealer
Yes
Employees Worked With
Carlos Arroyo
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 21, 2018

"Oil change"

- Tommy1967

Extra good all associates well train and very professional good waiting room along with lots of extras (snacks, cold drinks). Had no problem waiting until my service was complete!

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Recommend Dealer
Yes
Employees Worked With
Carlos Arroyo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 21, 2018 -

Honda of Murfreesboro responded

Thank you for your Service Business. We appreciate you very much!!

September 21, 2018

"Excellent service department "

- Charlie

Completed all requested work on time. Clearly explained items that needed to be repaired. Service representative provided explanation at car in the lift. Car returned cleaned.

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Recommend Dealer
Yes
Employees Worked With
Elijah
Sep 21, 2018 -

Honda of Murfreesboro responded

Thank you for your Service Business. We appreciate the Awesome Review of Elijah.

September 21, 2018

"Wonderful Customer Service in the Service Department..."

- Janicehr

Wonderful Customer Service. Ask for Chelsee...she is wonderful to work with. Also the ladies at the Cashier Desk and the lady in the Coffee area were very pleasant to work with...

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Recommend Dealer
Yes
Employees Worked With
Chelsee Barbo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 21, 2018 -

Honda of Murfreesboro responded

Thank you for your 5 Star rating of our Service Department and Chelsee!!

September 21, 2018

"good service"

- Jid and Barry

Good service, friendly treatment, good price, wide space, good snack and sandwich, if you can reduce the waiting time, it'll be all the better.

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Recommend Dealer
Yes
Employees Worked With
Sam House
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 21, 2018 -

Honda of Murfreesboro responded

Thank you for your Service Business. We appreciate the Awesome Review!!

September 20, 2018

"Friendly service"

- MIKEY

Service was great as usual. They do a lot to make you feel comfortable while you wait. Prices went up since last time but the fresh baked cookies made up for it.

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Recommend Dealer
Yes
Employees Worked With
Sam House
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Honda of Murfreesboro responded

Thank you for your Service Business. We appreciate the Awesome Review of Sam House.

September 20, 2018

"Nicely done!"

- Bill Squires

I had a simple but odd mechanical issue - the gas tank door was jammed and would not open. Needless to say, that becomes a crisis when you are running low on gas! I spoke first to my original sales rep, Shon, and then to the service folks about it. Elijah White was my service rep and he was great. I live in downtown Nashville and work in Franklin - meaning the dealership is a half hour or so from every place I normally go. I got my car down to them - Elijah took care of getting me a rental car, got it set up quickly, and they provided a quick ride over to pick up the rental. The part they needed came in the next day, and I picked up my car that same afternoon. Elijah called promptly when the car was done so I would know. While it was frustrating to have something randomly go wrong, they handled it very well and were very accommodating. Thumbs up.

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Recommend Dealer
Yes
Employees Worked With
Shon Gilbert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Elijah White
Sep 20, 2018 -

Honda of Murfreesboro responded

Thank you for your Servcie Business. We appreciate your great review!!

September 20, 2018

"Unbelievable..."

- JamieA

A simple oil change became a fairly serious maintenance situation. Needless to say, I was not happy to be there, much less happy that I had to spend the entire day there while it was taken care of. To my pleasant surprise, I found the customer waiting area such a nice facility that the day passed quickly while I was able to get some much needed work completed (thankfully, I had my portable office with me). The cafe experience was incredible! Simple sandwiches offered to waiting customers, with chips, fruit and beverages. The lady managing this area was so nice. I have a gluten allergy and she created a gluten-friendly plate, even cutting up an apple for a side item. When I got the news about what my repairs would entail, I was a little shocked. The cafe attendant talked to me about this same time and I, jokingly, mentioned I needed some chocolate, my usual stress reliever. To my surprise, she brought me a chocolate candy bar when returning from lunch! Such a thoughtful gesture... It made a tough day a little easier, to say the least. During my several hours there, I witnessed this same level of care given to the others waiting with me. From the cafe experience to the service department associates, The kindness as they worked with everyone was truly noteworthy. The overall experience - facilities and employees - was something I can't imagine is very typical. This is the reason for my long-winded response here. Thank you for the great suctomer service experience.

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Recommend Dealer
Yes
Employees Worked With
Grant Tarpley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Honda of Murfreesboro responded

Thank you for your Awesome Testimony about our Service Department and our Staff. We appreicate the Awesome Review.

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