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Honda of North Hollywood - Service Center

North Hollywood, CA

4.5
592 Reviews

592 Reviews of Honda of North Hollywood - Service Center

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April 26, 2021

Excellent customer service- Have always had a good experience with the Ocean Honda Service Department. My Customer Care Representative for this recent visit, Jose, was knowledgeable, courteous, and v More

by laurie.baggao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose was my customer care representative
April 24, 2021

This was an oil change service and a "general" inspection of the vehicle. I made an afternoon appt. after work; the service did not take too long, and I liked the report and an explanation about other parts More

by sfaris78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, Scott Crompton
April 22, 2021

Thank you Tina for your outstanding service. You were so helpful to this dummy user. I found out about all the little tricks in my car thank@ to you! More

by Jay Perrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina, Scott Crompton
April 15, 2021

Trevor is very helpful in explaining the maintenance process. It was a very quick service. Thanks Trevor you have always treated me right. Definitely will be back. More

by jberrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Ripley
April 15, 2021

Service was excellent! Would recommend Ocean Honda of North Hollwood to all my friends. Really like how the service representative kept me posted as the work was being completed. More

by griffinco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Leanos
April 11, 2021

The car service was very very prompt, and the customer service was great. It was very easy to make an appointment, and it was all very efficient. More

by amov72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Monroy
March 19, 2021

Excellent & courteous service from the service advisor. Gave advices re: transmission fluid replacement since it was overdue and was carried. Requested mechanic to install newly purchased steering wheel co More

by Gerry T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Monroy, Scott Crompton
March 16, 2021

I experienced very efficient, timely, courteous, and professional service from the initial telephone contact to the employee that greeted me, and completed my service appointment. More

by Chris T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Crompton
March 15, 2021

The staff are always helpful and informative, and the timeframes I have been given for service to be complete are usually right on time or early. More

by RWolfe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Ripley, Aaron Muraoka
March 14, 2021

Juan was knowledgeable and very friendly, got the service done is a timely manner, answered all my questions regarding future service in these Covid times and even directed me to the nearest Starbucks. More

by GJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan (I believe his last name was Monroy, but I'm not sure. Service was 3/13/21.)
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