Honda of North Hollywood - Service Center

The service team was friendly and fair. I sent a text to the service team member when it was taking longer than the allotted time to service my car. He advised me that lights were left on w I sent a text to the service team member when it was taking longer than the allotted time to service my car. He advised me that lights were left on which drained my battery and it wasn’t taking a charge. Since it was service team error for draining battery, they would replace mine at no cost. That is what I call proactive and transparent customer service, That is why I love my Honda and this dealership. More

Quick and friendly service! I was greeted right away by Marcel Fuentes, he gave me a realistic ETA. He let me know he’d be going to lunch shortly and I could speak with another g I was greeted right away by Marcel Fuentes, he gave me a realistic ETA. He let me know he’d be going to lunch shortly and I could speak with another gentleman if I had any questions in the meantime. We held a friendly conversation while he was typing up my service order. My interaction with him has been the most memorable so far. I felt that Marcel was sincere and honest. Thank you Marcel! More

Fast and Friendly I brought in my Honda CRV and Honda Fit for an oil change. I had an appointment. The service associate was very friendly and not pushy. He recommended I brought in my Honda CRV and Honda Fit for an oil change. I had an appointment. The service associate was very friendly and not pushy. He recommended a 90K service for my CRV , and when i declined, he respected my decision and didn’t try to guilt me into getting it done. My Fit had an airbag recall. The oil service for both and the recall repair were done in 1 hour. The service associate checked in with us 2-3 times to update us on the progress. Thank you very much Marcel Fuentes. Additionally, you can’t beat the price. It was $89 dollars for both cars that use synthetic oil. Elsewhere, like Jiffy Lube, it would’ve been at least $90 for one car. It’s conveniently located, there’s an in n out within walking distance if u get hungry while you’re waiting. The waiting lobby has super comfortable chairs. I highly recommend this location to get your Hondas serviced. More

extremely helpful, friendly and professional Don explained everything to me in a way that was easy for me to understand. Overall experience was great. Have been using Robinson Honda for purchas Don explained everything to me in a way that was easy for me to understand. Overall experience was great. Have been using Robinson Honda for purchasing and service for many years and will continue to do so. More

Excellent experience getting car serviced I was able to get an appointment on short notice, get the car serviced, and get checked out in a short time, while I waited. I was able to get an appointment on short notice, get the car serviced, and get checked out in a short time, while I waited. More

I always see Marcel in service as he is always personable Service with a smile and never taking advantage of trying to sell me something I do not need. Marcel is a major asset to the service dept . Service with a smile and never taking advantage of trying to sell me something I do not need. Marcel is a major asset to the service dept . More

fast efficient service I went in for a tuneup but all I needed was a tire alignment and an oil change. Received both quickly and professionally. Mr. Eicholtz, the service I went in for a tuneup but all I needed was a tire alignment and an oil change. Received both quickly and professionally. Mr. Eicholtz, the service advisor was extremely knowledgeable and communicated all information clearly. More

Service 6-18-18 I’ve been bringing my cars here for 32 years. Marcel has been my service advisor for over 25 years. He’s the best one there and I just adore him. I’ve been bringing my cars here for 32 years. Marcel has been my service advisor for over 25 years. He’s the best one there and I just adore him. More

Marcel and crew were excellent! Brought in my car on a Saturday and had quick and excellent service. Marcel was very professional and friendly. I will be back for service for sure.Th Brought in my car on a Saturday and had quick and excellent service. Marcel was very professional and friendly. I will be back for service for sure.This place is great! More

Excellent service! My son-in-law bought the Honda Insight from this dealership. A series of events had him giving it to us. I've been bringing it here for service for tw My son-in-law bought the Honda Insight from this dealership. A series of events had him giving it to us. I've been bringing it here for service for two years. I have always gotten perfect service from the people here. I never feel like I'm being sold something I don't really need. All the staff communicate well, keeping their customers informed all along the way, I appreciate knowing I will get good service, and because of that my Honda will last a long time. More