Honda of North Hollywood - Service Center
North Hollywood, CA
592 Reviews of Honda of North Hollywood - Service Center
Guick, efficient, and thorough. Always friendly helpful service from my service manager, Marcel Fuentes. I have complete trust in him and have worked with him for many years and alw Always friendly helpful service from my service manager, Marcel Fuentes. I have complete trust in him and have worked with him for many years and always found him able to take care of my needs promptly. I have the utmost confidence in what he tells me needs to be done to keep my car in keep it in good condition and will always bring my car in for service as long as he is there to help me. More
Great dealership Well, they took care of my Honda and answered all my questions. Extremely professional and courteous. I can’t complain at all. They will surely see m Well, they took care of my Honda and answered all my questions. Extremely professional and courteous. I can’t complain at all. They will surely see me again. More
Rick is the man! I would just like the commend Rick on an excellent job of customer service. He did a great job of getting me in and out as quick as possible as well a I would just like the commend Rick on an excellent job of customer service. He did a great job of getting me in and out as quick as possible as well as keeping me updated with text messages. The service he provided me was excellent and I will definitely ask for him next time. More
Honest & Hassle Free Service Excellent repair facility with no rain and with nice waiting room makes me feel comfortable to visit. Thorough inspection & honest recommendations wi Excellent repair facility with no rain and with nice waiting room makes me feel comfortable to visit. Thorough inspection & honest recommendations with good pricing make the visit joyful. Readily available car rental service provided by the dealer in cooperation with Horizon is the added convenience. At the end my car is running as it is supposed to, and driving becomes worry free. More
fast, friendly and efficeint Rich Eicholtz has been my service advisor for many years. I bought another Honda because I knew I would still be bringing my car to him. Rich Eicholtz has been my service advisor for many years. I bought another Honda because I knew I would still be bringing my car to him. More
Good experience I always service my car at this location. I choose to go to Marcel Fuentes because he takes good care of my car. I have been coming here for several I always service my car at this location. I choose to go to Marcel Fuentes because he takes good care of my car. I have been coming here for several years now. More
Marcel-Excellent Service Advisor I have been a happy Robertson Honda driver through at least 6 Honda’s. Marcel has always provided the best advice and ensured my satisfaction with eac I have been a happy Robertson Honda driver through at least 6 Honda’s. Marcel has always provided the best advice and ensured my satisfaction with each time! ?? Robertson Honda Sylvia Eldridge More
Great Experience I came in for routine maintenance and I had a very pleasant experience. Jeremiah was helpful and friendly. He explained all the work that needed to be I came in for routine maintenance and I had a very pleasant experience. Jeremiah was helpful and friendly. He explained all the work that needed to be done on my car very well. More
Service Experience I brought my Honda Accord in for the three month service. I have been taking the auto to Robertson for service ever since I purchased it in 2004. I brought my Honda Accord in for the three month service. I have been taking the auto to Robertson for service ever since I purchased it in 2004. My service adviser, Don Richmond, looked up my service record and found that the filters were last changed in 2016; so, they needed replacement. He found a coupon that lowered the cost for the service procedure that included this activity. I walked to the diner for my breakfast and returned about an hour later. Shortly afterward, Don contacted me, and amplified the inspection report. The technician found that I needed addition repairs including a transmission mount. I questioned the need for this part as I had replaced what I thought was the mount just six months ago. Don researched and patiently explained that there are three mounts and a different mount had failed. The technician also suggested that I replace the power steering unit. Don checked and found that the leak as not too serious and that I could just keep the fluid at the right level. He showed me just how to be sure that the reservoir was correct. A bottle of fluid (purchased from the parts department) cost me $5.48 where a new pump would have been $900+. I was very happy with Don's attention. More
Excellent service I have gone to Robertsons for service for many years and have received excellent service. Marcel has been my adviser for many years and his excellent I have gone to Robertsons for service for many years and have received excellent service. Marcel has been my adviser for many years and his excellent customer service is top notch. he is very kind and honest! More