Honda of North Hollywood - Service Center
North Hollywood, CA
592 Reviews of Honda of North Hollywood - Service Center
Your website does not function properly when trying to book service appointments. Your chat service does not work either - I was called over 2 hours later about buying a car when I needed to schedule serv book service appointments. Your chat service does not work either - I was called over 2 hours later about buying a car when I needed to schedule service. After getting there they did not even know I had an appointment which I had to schedule over the phone. Then I was informed my maintenance package could not be applied to the services my car required. I have been having medical issues and not feeling well but mustered up the strength and motivation to get my car serviced, even after the frustration of the website not functioning properly and the chat associate having someone contact me over 2 hours later about the incorrect inquiry. I would now rather drive all the way to Ocean Honda Ventura to get all my Honda services done. I will also be submitting a Yelp review. Fix all of the website functions, have call backs done within 1 hour and tell people up front that Ocean Honda packages will not be honored. More
I made my appointment and it only took a few minutes to be approached by one of your service consultant: Trevor Ripley. He was super friendly and approachable. He greeted me like he knew me already. I wait be approached by one of your service consultant: Trevor Ripley. He was super friendly and approachable. He greeted me like he knew me already. I waited in the room and he delivered my car when he said he would! He was very professional and knowledgeable. I was very happy with his service! More
Hello! My experience at the dealership was great. The guy who helped me with my Civic was knowledgeable, trustworthy, and kind. My only complaint is that My experience at the dealership was great. The guy who helped me with my Civic was knowledgeable, trustworthy, and kind. My only complaint is that I got a voicemail, email, AND text after my visit. I wish your dealership would choose one method, maybe two, max, to communicate afterwards. Doing all 3 is frankly annoying. I do plan on returning for my future service needs! Have a wonderful day More
Excellent Customer Service! My service Mgr.Trevor was great! I also needed a special part for my car. He brought me to the parts Dept. and made sure that I got the right one. My service Mgr.Trevor was great! I also needed a special part for my car. He brought me to the parts Dept. and made sure that I got the right one. More