Honda of Port Richey

"F RATED STEALERSHIP"!!!! SCOTT HARLIB = ABSOLUTE WORST CUSTOMER SERVICE EVER, "F Rated Stealership"!! As a return customer, we came back to see Ismel Velasquez which I might s SCOTT HARLIB = ABSOLUTE WORST CUSTOMER SERVICE EVER, "F Rated Stealership"!! As a return customer, we came back to see Ismel Velasquez which I might say is a very professional young man trying to make an Honest living.. However, his GENERAL MANAGER Scott Harlib is a complete and udder idiot! This man obviously does not want to sell cars nor even work a deal out with anyone whether its a $4k profit or a small profit deal. I have personally sent numerous people here in the past and the General Sales Manager Patrick Sanders is a wonderful stand up guy that always comes through! Patrick should be in charge of this dealership because he obviously knows a thing or two about customers satisfaction & retention. PLEASE BEWARE OF SCOTT HARLIB, HE WILL DIRECTLY TRY TO RIP YOU OFF! No wonder he is still in the car business at his age, hopping from dealership to dealership! More

Awesome service department. I have purchased two Honda Pilots in the past 3 yrs. from Ocean Honda. Service department is great. My service advisor, Jr Disbrow is .knowledgeable, I have purchased two Honda Pilots in the past 3 yrs. from Ocean Honda. Service department is great. My service advisor, Jr Disbrow is .knowledgeable, courteous, explains everything done to my car in detail so I know I'm in good shape when I leave. Honest personnel thru out. More

Failure to stand behind their product Ocean Honda claims to be "second to none" with their service department. We purchased a new 2014 Pilot, Touring model 2 years ago. The vehicle has les Ocean Honda claims to be "second to none" with their service department. We purchased a new 2014 Pilot, Touring model 2 years ago. The vehicle has less than 30,000 miles when paint has started to peel on the roof above the windshield. We made an appointment to have a service advisor document the issue. He took photos and told us the service manager (John) needed to see it. It took 2 weeks for this guy to call me and he left a message saying "it's not warrantable". The paint is clearly peeling with no impact marks. This is what you get when you spend $48,000 More

Service This is a great place to either buy you next car from or get your car serviced. These people are very fair and knowledgeable in what they what they This is a great place to either buy you next car from or get your car serviced. These people are very fair and knowledgeable in what they what they do. From the time I walk into the door i am treated with respect and assured my car is in good hands. Thank you to you all at Ocean Honda for the smooth transition in 2003 from my previous, wonderful dealer. I feel like I never left. More

Great Experience Was it worth the drive! A resounding YES!! having spent a good 3 weeks in search of a lightly used Honda Odyssey in the Orlando area I decided to driv Was it worth the drive! A resounding YES!! having spent a good 3 weeks in search of a lightly used Honda Odyssey in the Orlando area I decided to drive to Port Richey ...glad I did. Not only was I able to find the car I wanted,the dealership was a pleasure to work with. Having done extensive research ,visited way too many other dealerships. I can honestly say this was the best experience . Not only do I feel I received an honest & fair price I was treated with respect, professionalism and amazing service from Lily Swensen, Shane Torabi and all I encountered while at the dealership. So how does one get a car from Port Richey to Orlando ? they delivered to my door the very next day!!! Thank you Ocean Honda More

SCARY PULLED INTO THE PARKING LOT AND HAD ONE OF THEIR VANPIRES ( SALES REPS) TAPPING ON MY WINDOW BEFORE THE CAR WAS STILL RUNNING. I DON'T WANT A PLACE T PULLED INTO THE PARKING LOT AND HAD ONE OF THEIR VANPIRES ( SALES REPS) TAPPING ON MY WINDOW BEFORE THE CAR WAS STILL RUNNING. I DON'T WANT A PLACE THAT OPERATES LIKE THIS. More

Made me an offer I couldn't refuse Excellent people , especially salesman Efrain Alvarez. He is a good listener and acted promptly to understand what we were looking for and get the pro Excellent people , especially salesman Efrain Alvarez. He is a good listener and acted promptly to understand what we were looking for and get the proper mgt. people in the loop to make our purchase happen very quickly and fairly. More

HORRIBLE SERVICE Bought a vehicle from Ocean Honda with extended warranty (Honda Care) then less than two years started having noise and looseness in steering column. Bought a vehicle from Ocean Honda with extended warranty (Honda Care) then less than two years started having noise and looseness in steering column. Brought to Ocean Honda and 2+ hours later was told they would have to order part. Rec'd a call about 2 weeks later, brought car in and was given a loaner car. Few days later rec'd a call that Honda Care would not cover problem with steering as it wasn't on the recall list. Drove our car home with the problem not repaired. Emailed owner John Veltri who advised car had been repaired and provided a copy of the work order. When I challenged the authenticity he did not reply. They were more concerned with selling us a newer vehicle than fixing ours. Service person even said to dump it and get another. Asked to be reimbursed for extended warranty we paid for but John Veltri didn't answer, again. Will NEVER, EVER, buy a vehicle from this dealership again!!! BUYER BEWARE!!!! More

WORST DEALERSHIP EVER Do NOT go this dealership. They are VERY misleading, They don't help. They lie. I will NEVER Ever go there again for anything. WORST experience ever. Do NOT go this dealership. They are VERY misleading, They don't help. They lie. I will NEVER Ever go there again for anything. WORST experience ever. I had a car that was having some major problems. and becuase I didn't buy it there, they dismissed me like I was nothing. They kept me at that dealerhip for 3 hrs and did NOTHING! More

Great experience I went to the dealership after seeing an ad on television. Although my credit was horrible I was treated with the utmost respect.It was never mentione I went to the dealership after seeing an ad on television. Although my credit was horrible I was treated with the utmost respect.It was never mentioned. The salesman made no attempt to usell.com or down sale. He took my information, I filled out the paperwork,test drove a car and within an hour, I met with the finance department, signed the papers and was on my way. Within the hour. I have an extended warranty above the warranty already assigned.my sales guy was wonderful More