Honda of South Miami

Hello everyone please take the time to read the following message. I have a 2017 Honda Civic hatchback that i would normally get serviced at this dealership. Once per year I would change my Cabin air filter message. I have a 2017 Honda Civic hatchback that i would normally get serviced at this dealership. Once per year I would change my Cabin air filter and my engine air filter myself because it's more cost efficient to do so and it only takes 5 mins if you know where the filters are located (Behind the glove box for the cabin filter). The last time I went to get my car serviced they asked me if I would like to change my cabin air filter for the marked up price of $80, I told the guy I'll replace the cabin air filter myself because I've done it before and it only cost me $30 more or less. His response was I'll have my guys check it anyways, I told him that was unnecessary. A couple days ago I decided to order new filters because it been about 1 year since the last replacement. Today I went to replace the cabin air filter and to my surprise the filter was tampered with and damaged. Not only was it installed incorrectly and bent up, someone tried to put a hole in the filter. So I'm guessing because they realized they couldn't charge me for a new cabin air filter they decided to damage the one I had. I would not be going back to this dealership for any type of maintenance. More

Rudest Sales staff Went there to check out Honda Odyssey. I was quite interested. Salesman refused to give any pricing info. Left and purchased vehicle from another deal Went there to check out Honda Odyssey. I was quite interested. Salesman refused to give any pricing info. Left and purchased vehicle from another dealer!! More

Info as presented on the Internet Very helpful in completing the car buying process. Friendly staff and work the financing process based on my needs. Big inventory of pre-owned and cer Very helpful in completing the car buying process. Friendly staff and work the financing process based on my needs. Big inventory of pre-owned and certified cars. More

Shady car dealer lies and sells broken lemon cars with major I was ripped off by angel at south motors honda sold me a car that broke down in less than 3 weeks from buying. They have no soul moral or ethics liea I was ripped off by angel at south motors honda sold me a car that broke down in less than 3 weeks from buying. They have no soul moral or ethics liears for a profit. Do not buy a car. NOT A reputable dealer do not buy a car from them. Worst experience i ever had feel lied to taken advantage and stilen from. How do you xxxxxxxx look in the mirror. What a disgrace they are the definition of shady car dealer that lies More

Service This dealer has really gone down hill over the years. My mom has been doing business with the place since 1993. The staff for the most part is friendl This dealer has really gone down hill over the years. My mom has been doing business with the place since 1993. The staff for the most part is friendly. The service department sucks. I have brought our car to get fixed and they can’t get it right. We had multiple issues with it and they say it’s ready and then when you pick it up it’s something else. They call saying the car is ready and then you go to pick it up and it’s right back the next week. They give you your car back dirty and without gas and both seats reclined. The worst part is that I tell them when they call that I’ll pick it up the next day please make sure it’s clean. A day in advance notice and the car is filthy with grease prints all over the hood, fender, door panel and steering wheel. You think someone would clean it. Two times already I have paid to have to detailed after the south motors visit. If they give you your car back in half xxx condition imagine how they treat it behind the seen. One of the time they suggested a new battery on one I had just bought 8 months ago and I had it checked by 3 other places all stating that it’s perfect. They also told my mom the same thing and I told her to have the dealer change it because they just put a new one in it within the year and all of a sudden they tell my mom the battery is fine. I am going to look at another dealer ship to handle the future services. They call and ask how your experience was and you tell them and nothing is ever done or no one calls. I have given them almost $5,000 in warranty work on just the one car. I am going to go to another dealership. Stay away and if you don’t make sure you look over your car carefully. More

Scam alert “Dealer Enhancement “ package Beware of the $1200 DEALER ENHANCEMENT PACKAGE” that will be included in your purchase price even if it is not installed. The dealership uses this “pa Beware of the $1200 DEALER ENHANCEMENT PACKAGE” that will be included in your purchase price even if it is not installed. The dealership uses this “package” to inflate the purchase price so that you begin negotiating at the higher price instead of the MSRP. I was told that this package was non-negotiable, that it comes already installed in every car the dealership sells. But these features are not on the car I bought and are not available in the color of my car. I purchased a 2019 Honda Civic here last week. When negotiating the price, instead of starting at the MSRP, the salesperson started with a number approximately $1200 higher. He told me that a second sticker on the car window showed a “dealer appearance enhancement package” that included “designer pinstripes, door guard protection molding and wheel well protection molding.” I told him that the car I was buying did not have these enhancements and I did not want to pay for them. He insisted that this package comes on all the cars the dealership sells and is not optional. When I again pointed out that the enhancements were not on the car I was buying, he said that the dealership would add them. I asked to see a car with “designer pinstripes” and was told that “nobody wants those anymore” and there were no cars to show me. I bought the car. Two days later I returned to get floor mats which had not been provided and again I told the salesman that my car did not have the appearance enhancement package. He repeated that these enhancements could be added if I wanted them. He again dismissed the pinstripes as undesirable and showed me what the protection molding looked like on other vehicles. I told him I did want them installed on my car. This is the first time I was told that these moldings are not available in the color of my car (a bluish color called Sonic Gray) but they could install BLACK moldings if I wanted them. This would ruin the appearance of the vehicle. I would never have purchased the vehicle if it had black moldings on the edges of the doors and above the wheel wells. The dealership has refused to give me a credit for the appearance enhancement package that apparently does not exist for my car. I have spoken to two salespeople (“Billy” and “Jude) as well as a sales manager who returned my call and told me that there was no one above him that I could talk to. They have repeatedly told me that I got a great deal on the car and I didn’t actually pay for the enhancement package anyway (despite the fact that the starting price of the car was $1200 above MSRP). It is obviously a sales tactic to inflate the price of the vehicle. I love my new Honda, but I am angry that the salespeople lied to me and have not provided (and cannot provide) the appearance package it insisted I pay for. More

Yasmina Portas, Carlos Brito & Yuni Garcia: Great, Friendly 12/28/2018 - My wife and I went to buy a 2017 Honda Accord EX, but when we got there the car was sold, Carlos check around and show us a Certified Acc 12/28/2018 - My wife and I went to buy a 2017 Honda Accord EX, but when we got there the car was sold, Carlos check around and show us a Certified Accord Sport same color with black interior, which my wife preferred. He was able to give us a good deal on the price. During the whole process he was friendly and patient. Yuni handle the finance process and also was very friendly, open and make the process to run smooth from beginning to end. Yasmina was the first point of contact and she was very helpful and friendly. I reschedule the appointment several time and she was very patient and friendly during the rescheduling process. I highly recommend these 3 persons to anybody that needs to buy a car. I wish you all a Merry Christmas and Happy New Year!!! More

Alex Molinares If you need a solid used car find Alex at South Motors.. Honest knowledgeable and goes the extra mile. He came in on his day off and even offered to p If you need a solid used car find Alex at South Motors.. Honest knowledgeable and goes the extra mile. He came in on his day off and even offered to pick me up 50 miles away. Pat Finn More

Scam Alert I am writing this after I fell victim to a bait and switch scam at South Motors Honda. This Sunday I went to turn in my 2016 civic to lease a new CRV. I am writing this after I fell victim to a bait and switch scam at South Motors Honda. This Sunday I went to turn in my 2016 civic to lease a new CRV. Yesterday I find out my lease agreement is for a different car than what they gave me. The vehicle identification number and even color do not match. At this point I don't know if the vehicle is stolen or even salvaged. I contacted the dealer and asked them for a new agreement and they said they would only change the vehicle information. Concerned about their loyalty I contacted another Honda dealer and they advised me I was overpaying. When I asked to re-quote my vehicle they refused. I contacted the GM Jorge Escobar who was very disrespectful and refused to help. I went online and this appears to be a common thing at this location with this GM. I contacted Honda Motors Finance and they advised me that the dealer can not turn in that lease as it is invalid and the dealer has not even paid off my civic. I will make my payments this month but I don't know how or for which car or if my insurance will even cover this vehicle. More

WILL Dodson was Amazing WILL Dodson was amazing.. He took very good care of me and i love my new Honda civic.. He made the Process so easy and efficient.. thanks again go see WILL Dodson was amazing.. He took very good care of me and i love my new Honda civic.. He made the Process so easy and efficient.. thanks again go see Will if you need a new car More