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Honda of Toms River

Toms River, NJ

4.7
5,913 Reviews
Call Dealership (732) 427-8408
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346 NJ-37

Toms River, NJ

08753

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5,913 Reviews of Honda of Toms River

April 22, 2026

When scheduling the appointment, was told the recall would be 15mins but in reality it was over an hour just for that. More

by Kathleencavallo
Recommend Dealer
Yes
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Apr 23, 2026 -

Honda of Toms River responded

Hi Kathleencavallo, We regret to hear that your experience with us fell short. Customer satisfaction is our priority, and we’d like the chance to address your concerns. Please call me at rhelle@hondaoftomsriver.com, so we can work toward a resolution. Best wishes, Robert Helle General Manager Honda of Toms River

April 21, 2026

Always a great experience! !! Besides 2 small little details. 1. Almost always hard to get a ride or loaner that's if you even get one. 2. Always forgot to do the exterior wash More

by MEIRZEVS
Recommend Dealer
Yes
Employees Worked With
Dean Magnavita, Dean Magnavita
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Apr 21, 2026 -

Honda of Toms River responded

Thank you for taking the time to share your feedback and for your continued support. We’re very glad to hear that overall you consistently have a great experience with us and truly appreciate your kind words. We also appreciate you pointing out the areas where we can improve. Transportation and loaner availability, as well as ensuring every vehicle receives its exterior wash, are important details, and your feedback helps us address these gaps with our team so we can do better moving forward. We value your business and look forward to making your next visit even better. Best wishes, Robert Helle General Manager Honda of Toms River

April 20, 2026

Dean Magnavita is a very good receptionist. I like his service very much, which is why I often go to your Honda store. He is a very talkative person and always gives me a very comfortable feeli More

by 2846388
Recommend Dealer
Yes
Employees Worked With
Dean Magnavita, Dean Magnavita
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Apr 21, 2026 -

Honda of Toms River responded

Thank you for sharing such kind feedback! We’re happy to hear that Dean Magnavita has made your visits so comfortable and welcoming. It’s great to know his friendly and talkative nature helps create a positive experience for you, and we truly appreciate your continued visits to our dealership. We’ll be sure to pass along your kind words to him and the team. Best wishes, Robert Helle General Manager Honda of Toms River

April 18, 2026

Listened to us. Worked fairly on trade in and new purchase. Positive without pressure. That's all I asked for. More

by JDCHMURA
Recommend Dealer
Yes
Employees Worked With
Ian
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Apr 21, 2026 -

Honda of Toms River responded

Thank you for your feedback! We’re glad to hear you felt listened to and that your trade-in and new purchase were handled fairly. It’s great knowing you had a positive, no-pressure experience—that’s exactly what we aim for. We truly appreciate your business and support! Best wishes, Robert Helle General Manager Honda of Toms River

April 17, 2026

I was accommodated to have Argil perform the service on my van. Honda staff are great! More

by JOCS05
Recommend Dealer
Yes
Employees Worked With
I don't remember, but he was very nice and accomodating
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Apr 21, 2026 -

Honda of Toms River responded

Thank you for sharing your experience! We’re glad we could accommodate you and have Argil take care of your van service. It’s great to hear you had a positive experience with our team—we truly appreciate your kind words about our staff. We look forward to serving you again! Best wishes, Robert Helle General Manager Honda of Toms River

April 17, 2026

It was a great experience. Everyone was helpful. All my questions were answered and my car was done in one hour More

by JOLSZAK1830
Recommend Dealer
Yes
Print
Apr 21, 2026 -

Honda of Toms River responded

Thank you for your kind feedback! We’re happy to hear you had a great experience and that our team was able to assist you, answer all your questions, and complete your service in a timely manner. We truly appreciate your support and look forward to seeing you again. Best wishes, Robert Helle General Manager Honda of Toms River

April 16, 2026

I don’t trust them. Did an oil pan gasket repair that cost me $1200. All the other dealerships in my area were about $200 cheaper and they overfilled the oil about 7mm a More

by CANIM2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karin Towle, Mike Ciccone, Dean Magnavita, Tom Scelfo
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May 01, 2026 -

Honda of Toms River responded

We’re really sorry to hear that you felt disappointed with the pricing and that it impacted your trust in us that’s never the experience we want for our customers. We always aim to be transparent and fair, and it’s clear we didn’t meet your expectations this time. We truly value your feedback and would appreciate the opportunity to make things right. As a gesture of goodwill, we’d like to offer you a complimentary multipoint inspection on your next visit, along with a 10% discount on any service. Please feel free to reach out to us directly so we can personally assist you. We hope to regain your trust and provide you with the experience you deserve.

April 16, 2026

Quick service and accommodating They completed service on declared estimated time frame And Mike explained planned work in detail More

by RAQUEZON2
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 21, 2026 -

Honda of Toms River responded

Thank you for your feedback! We’re glad to hear the service was completed quickly within the estimated time frame and that Mike took the time to clearly explain the planned work in detail. It’s great to know you had a smooth and informative experience with us. We appreciate your support and look forward to seeing you again! Best wishes, Robert Helle General Manager Honda of Toms River

April 16, 2026

Customer service and service has been good to my personally, very happy with so far. More

by Cathylov2shop
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Magnavita
Print
Apr 21, 2026 -

Honda of Toms River responded

Thank you for your kind feedback! We’re glad to hear that both our customer service and service department have been meeting your expectations and that you’re very happy with your experience so far. We truly appreciate your support and look forward to continuing to serve you. Best wishes, Robert Helle General Manager Honda of Toms River

April 16, 2026

Okay The waiting room was okay. Not much to look at in the showroom Was satisfied with the work More

by Foskeynj
Recommend Dealer
Yes
Employees Worked With
Mike Ciccone
Print
Apr 21, 2026 -

Honda of Toms River responded

Thank you for sharing your feedback! We’re glad to hear you were satisfied with the work performed on your vehicle. We also appreciate your honest comments about the waiting area and showroom—feedback like this helps us identify where we can improve the overall customer experience. We value your business and hope to make your next visit even better. Best wishes, Robert Helle General Manager Honda of Toms River

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