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Honda of Toms River

Toms River, NJ

4.7
5,913 Reviews
Call Dealership (732) 427-8408
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346 NJ-37

Toms River, NJ

08753

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5,913 Reviews of Honda of Toms River

May 26, 2026

Brought my civic in for A/C failing for the second time. I was told that it was 3 months out of warranty. Service writer was very nice and was sorry he couldn’t do anything. It was a holiday weekend and Hon More

by Tomherbst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ciccone, David Policastro
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May 29, 2026 -

Honda of Toms River responded

Hi, Thank you for sharing your feedback. We’re sorry to hear about the frustration regarding your A/C concern, especially with it being just outside of warranty coverage. We understand how disappointing that can be, particularly when dealing with a repeat issue. We’re glad to hear that your service advisor provided kind and professional support during your visit. We also appreciate your understanding given the holiday timing and limited ability to reach corporate at that moment. Your feedback is important, and we will make sure it is shared with our team as we continue working to improve communication and support in situations like this. If you would like to discuss your concerns further, we are always here to help. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

May 26, 2026

Mike & David were very good representatives of TR Honda, they tried their best To accommodate my needs. But, I was disappointed though, that during the oil change, the mechanic was not able to install th More

by LHSTEVE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE service dept., Mike Ciccone, David Policastro
Print
May 26, 2026 -

Honda of Toms River responded

Hi, Thank you for your feedback, we’re glad to hear Mike and David worked hard to accommodate your needs and represented Metro Honda well, and we’re sorry to hear about the concern with the cabin filter during your oil change, as we understand how disappointing that can be, and we truly appreciate you bringing it to our attention so we can review what happened and continue improving our service experience. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

May 26, 2026

Was efficient and fast and gave great information, I appreciate the works Will come again More

by GNYANGAGA
Recommend Dealer
Yes
Employees Worked With
David Policastro, David Policastro
Print
May 26, 2026 -

Honda of Toms River responded

Hi, Thank you for your feedback, we’re glad to hear the service was efficient, fast, and helpful and that you received great information during your visit, and we truly appreciate your support and look forward to welcoming you back to Metro Honda. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

May 25, 2026

He was so accurate in giving details and looking for a good deal for us within our budget. He did an amazing job More

by ALLANGLEGHORN
Recommend Dealer
Yes
Employees Worked With
Paul McGreevy
Print
May 26, 2026 -

Honda of Toms River responded

Hi, Thank you for your feedback, we’re so glad to hear he was accurate, attentive, and able to help you find a great deal within your budget, and we truly appreciate your kind words and your trust in Metro Honda. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

May 24, 2026

Who is David Policastro? Was he the one who did the service on my car? They cleaned the car. Aren’t they suppos3d to do the Mats too? More

by CARMINGP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arjel., David Policastro
Print
May 26, 2026 -

Honda of Toms River responded

Hi, Thank you for reaching out, we’d be happy to help clarify this for you, David Policastro is a member of our team, however if you are unsure who performed your service or have questions about what was included in your visit, we recommend contacting our service department directly so we can look up your repair order and confirm the details for you, and regarding your mats, interior cleaning services can vary depending on the specific service package selected, so we’d be glad to review your visit and make sure everything was completed as expected. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Metro Honda

May 21, 2026

Service was quick, easy, and helpful I appreciate that I was able to get a new tire so quickly on such short notice. More

by RONALDBAVAGNOLIJR
Recommend Dealer
Yes
Employees Worked With
Michael Ciccone
Print
May 21, 2026 -

Honda of Toms River responded

Hi, Thank you for sharing your experience. We’re glad to hear that your service visit was quick, easy, and helpful, and that our team was able to get your new tire taken care of promptly on short notice. We truly appreciate your trust in Honda of Toms River and look forward to serving you again. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

May 19, 2026

Problem not resolved. Follow up not good. Nothing else for me to say at this time. More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Ciccone
Print
May 20, 2026 -

Honda of Toms River responded

Hi, Your experience matters to us, and we’re sorry that we fell short. We would love the chance to discuss what happened and find a solution. Please reach out to me at dmensch@hondaoftomsriver.com, so we can address your concerns. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

May 19, 2026

You definitely do not feel pressured into buying a car. The salespeople let you take your time looking and make a decision. No pressure at all. This is the second time that I have purchased a car from here More

by JUDEEDEARY
Recommend Dealer
Yes
Employees Worked With
Paul McDonald G
Print
May 19, 2026 -

Honda of Toms River responded

Hi, Thank you for sharing your experience. We’re glad to hear that you felt no pressure during your visit and that our sales team gave you the time and space to make the right decision. It’s also wonderful to know this is your second purchase with us and that you would return again. We truly appreciate your continued trust and your kind words about our customer service. Sincerely, Delia Mensch dmensch@hondaoftomsriver.com The Team at Honda of Toms River

May 18, 2026

Great dealership is great service and is fair and timely. Maintenances will probably be buying my next car in the next few years there. More

by cavuok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ciccone
Print
May 18, 2026 -

Honda of Toms River responded

Thank you so much for the kind words and continued trust in our dealership! We’re thrilled to hear you’ve had great service experiences and that our team has been fair and timely with your maintenance visits. It means a lot to know you’re considering us for your next vehicle in the future. We truly appreciate your support and look forward to helping you for many years to come!

May 17, 2026

Everyone was professional & friendly My experience was pleasant. The staff was professional & friendly. I appreciated that my car was washed & vacuumed also. More

by cbmarks223
Recommend Dealer
Yes
Employees Worked With
Michael C
Print
May 18, 2026 -

Honda of Toms River responded

Thank you so much for your kind words! We’re thrilled to hear you had such a pleasant experience with our team. Providing professional, friendly service and those extra touches like a washed and vacuumed car are all part of making sure our customers leave happy. We truly appreciate your support and look forward to seeing you again in the future!

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