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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews
Call Service Center (516) 758-5396

3,197 Reviews of Honda of Valley Stream - Service Center

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December 19, 2023

I needed an inspection and made an appointment with another make car and they told me that they only do Honda cars. Why was I allowed to make the appointment when they only do Honda cars, also I wasn’t More

by k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No rating
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Dec 22, 2023 -

Honda of Valley Stream responded

We would love to be able to pull our systems for more information on what happened during your time with us. Unfortunately, with just the initial k provided we are unable to locate you in our systems. Please respond privately with your name and phone number for we may research and contact you to discuss the issue further. Thank you!

December 19, 2023

The honesty and integrity of the sales people was appreciated as well as the follow through with issues I had after the sale More

by tammydaitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Swakinski, Momin shah
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Dec 20, 2023 -

Honda of Valley Stream responded

It's fantastic to hear that you appreciated the honesty and integrity of our sales team. Ensuring a positive experience doesn't end at the sale, and we're glad that our follow-through on any post-sale issues was helpful. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your trust and for choosing us!

December 19, 2023

The best dealer service around. Clean and easy check in and pick up. Clara Torres is the best service agent. More

by JIMMYD1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Honda of Valley Stream responded

It's fantastic to hear that you had such a positive experience with our dealer service! We're thrilled that Clara Torres provided exceptional service during your visit. Your satisfaction is our priority, and we're glad to have made your check-in and pick-up process smooth and hassle-free. Thank you for choosing us, and we look forward to assisting you in the future!

December 19, 2023

Clara was very helpful She addressed all of my questions Clara was available even after my services was done More

by brenda11367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Honda of Valley Stream responded

That's wonderful to hear! Clara is dedicated to ensuring a seamless experience for our customers, and it's great that she addressed all your questions and remained available even after your service was completed. We aim to provide ongoing support, and we're thrilled that Clara could assist you every step of the way. If you ever need anything else, please feel free to reach out. Thank you for choosing us!

December 19, 2023

Clara Torres was extremely helpful and displayed total competence. I have had the same positive with all of the service technicians that I have interfaced with. More

by lesfrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Ron-Suarez
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Dec 21, 2023 -

Honda of Valley Stream responded

It's wonderful to hear about your positive experience with Clara Torres and the service technicians! Having someone as helpful and competent as Clara, along with a team of consistently excellent service technicians, can make all the difference. If there's anything else we can do to assist you in the future, please don't hesitate to reach out. Thank you for choosing us for your service needs!

December 19, 2023

I don’t like anymore this service center . Mechanic are too much greedy to make money . More

by sikder_arman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you

December 19, 2023

Excellent service advisors and facilities. Appointment scheduling was easy and work was completed in a reasonable amount of time. More

by dhook25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Goldstein
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Dec 20, 2023 -

Honda of Valley Stream responded

Thank you for sharing your experience with us! We're delighted to hear that you found our service advisors excellent and our facilities up to your standards. Making appointment scheduling effortless and ensuring timely completion of work are key aspects of our commitment to customer satisfaction. We appreciate your feedback and look forward to providing you with the same level of exceptional service in the future!

December 19, 2023

Provided a professional service and did a good job. The staff were answering all question as well. More

by phyowai07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Dec 20, 2023 -

Honda of Valley Stream responded

That's great to hear! Providing professional service and addressing all your questions are top priorities for us. We're glad our staff could assist you effectively. If you have any more questions or need further assistance in the future, feel free to reach out. Thank you for choosing us for your needs!

December 18, 2023

The team in valley stream was very nice and knowledgeable. They explained all our concerns!!! More

by Fiona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amrin Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Honda of Valley Stream responded

That's fantastic to hear! A knowledgeable and friendly team can make all the difference, especially when they take the time to address and explain all your concerns. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we're here for you whenever you need assistance!

December 18, 2023

Quick service, but they no longer have bagels for those people waiting early in the morning More

by ELVAEFFIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot rate all these people, sorry.
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Dec 18, 2023 -

Honda of Valley Stream responded

Thank you for the 5-star review. We appreciate the feed back on our service. We look forward to serving you again in the future. Reach out if you need anything.

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