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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,249 Reviews
Call Service Center (516) 758-5396

3,249 Reviews of Honda of Valley Stream - Service Center

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October 31, 2023

Prompt service and comfortable waiting area . Check in to check out was a smooth process, and reasonable priced More

by genua.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Eduardo Balza, Daniel Sanchez
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Nov 01, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

October 31, 2023

The entire day at Honda Valley stream was great service from Clara Torres. I told her I cannot stay for the service on my car and she provided me with a car for the day. I was very pleased and the car was More

by ALISSADE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Honda of Valley Stream responded

We are so pleased all worked out and to have exceeded your expectations. Thank you for the kind words for Clara and for choosing us for your vehicle service needs. Take care!

October 31, 2023

Mr. Marcel is both knowledgeable and pleasant. He is always able to answer my questions. More

by brtS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Honda of Valley Stream responded

We are so pleased you chose us! Thank you for recognizing Marcel's hard work. Let us know if you need anything. Take care!

October 31, 2023

Porque cuando hablé con la vendedora me dieron un medial y luego cuando llego al hora de firmar salieron con otro costos More

by ROMELQUEZADA74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Señora Ada
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Nov 01, 2023 -

Honda of Valley Stream responded

Thank you for the great rating. We appreciate you choosing us for your service needs. Prices given are our best estimates and sometimes change a little here and there. We look forward to working with you again. Take care.

October 31, 2023

The appointment was early yesterday waited longer that thought due to the nature of the reason for service More

by BLESSD56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None familiar
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Nov 01, 2023 -

Honda of Valley Stream responded

Thank you for the great rating - we apologize for the long wait times. We are constantly working on our timing and making improvements where needed. Thanks for letting us know. We hope to see you again. Take care!

October 30, 2023

The team was great with communicating with me. Receptionist was nice help me with what I need More

by SMITHDIANA617
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Honda of Valley Stream responded

Thank you for the 5-star review and for taking the time to review your experience with us. Let us know if you need anything, and we look forward to working with you!

October 30, 2023

I believe that they did a good job and all my concerns were addressed. My car is now working fine now More

by reneebordenave1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
Report | Print
Oct 31, 2023 -

Honda of Valley Stream responded

We appreciate the great review and look forward to working with you again in the future. Please let us know if there is any additional assistance needed. Take care.

October 30, 2023

Jessica was fabulous as always ! ! Knows how to treat a customer!! Outstanding person to deal with makes buying or leasing alot easier! More

by SRT8BLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Honda of Valley Stream responded

We are so pleased to have exceeded your expectations. Thank you for taking the time to review your experience with our service department and for recognizing Jessica's hard work. We look forward to working with you again. In the meantime, please reach out if you have any questions or need anything additional from us. Take care!

October 30, 2023

Dealer gave me false information on what repairs needed. I went to other repair shops and confirmed I did not need any repairs done. More

by keitheng73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
Report | Print
Oct 31, 2023 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. If you have any questions you can contact us as we are always here to help you.

October 28, 2023

Very pleasant atmosphere . No stress . Niko was very nice and patient . Will recommend this dealership More

by mariannemarsig
Recommend Dealer
Yes
Employees Worked With
Nico Tserpelis
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Oct 30, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

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