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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,241 Reviews

3,242 Reviews of Honda of Valley Stream - Service Center

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December 16, 2020

The lights on my dashboard are coming on like christmas after visiting the dealer for a recall replacement. And this is a new vehicle with no prior problems More

by dnarain53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Honda of Valley Stream responded

Dnarain53, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (516) 285-8036 to speak to our manager directly.

December 16, 2020

They listened to my concerns about my car and fixed the issue. Will continue to bring my vehicle to Honda of Valley Stream. Thank you! More

by sprice0607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Honda of Valley Stream responded

Sprice0607, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

December 14, 2020

David Palmer was very helpful , professional and supportive. He reminded me that I would need to replace 2 tires in the near future and also the transmission would need servicing. More

by JIMJAN22
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
Dec 17, 2020 -

Honda of Valley Stream responded

Hi Jimjan22, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 14, 2020

Everything was fine but had an 8:00am appointment for an oil change and did not leave until 10:30am. It was just a long time. More

by SLQ2K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 17, 2020 -

Honda of Valley Stream responded

Slq2k, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! We hope to be of service to you again in the future. Best wishes, Honda Of Valley Stream

December 14, 2020

It was great experience. Everything was organized and helpful. I woul like to recommend this Honda service center for honda service and purchasing any cars. More

by dr_noorullah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Honda of Valley Stream responded

Dr_noorullah, we are glad we could help! We look forward to your next visit! Take care!

December 12, 2020

I always have a wonderful experience when I come and deal with Clara!...she goes out of her way to make sure that I am fully satisfied before I leave. She is a total asset to your company!....Linda Rochester More

by linroch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Honda of Valley Stream responded

Linroch, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 11, 2020

It was a great service and extra customer care from Agent Clara Torres. All marks were excellently satisfactory. I have been a long time customer and have experienced the progress through the years. More

by LUHONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Honda of Valley Stream responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2020

Was given one price over the phone and was given another price in person. Asked if extended warranty may apply and was told too late to try because it’s almost time for them to go home. Too pricey. More

by ehill73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Mejia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Honda of Valley Stream responded

Ehill73, we truly appreciate your honest feedback. If you are willing to give us another chance, please reach out to us at (516) 285-8036 to speak to our manager directly.

December 11, 2020

I have had a working relationship with Honda of VS over 30 years, servicing my vehicles. One of which is my '93 civic. The service and professionalism on all levels, from check-in to payment is exceptional More

by OTRA2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry - the mechanic
Dec 17, 2020 -

Honda of Valley Stream responded

Hi Otra2000, thank you so much for your positive comments about Honda Of Valley Stream! We can't wait to see you again, have a great day.

December 11, 2020

Alex Marcel and Clara Torres are extremely good in their work and very supportive. Their customer service skills are unquestionably one of the best at Honda. More

by MANSARAYFODAY867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Honda of Valley Stream responded

Mansarayfoday867, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

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