Honda of Valley Stream - Service Center

It was a great service and extra customer care from Agent Clara Torres. All marks were excellently satisfactory. I have been a long time customer and have experienced the progress through the years. Clara Torres. All marks were excellently satisfactory. I have been a long time customer and have experienced the progress through the years. More

Was given one price over the phone and was given another price in person. Asked if extended warranty may apply and was told too late to try because it’s almost time for them to go home. Too pricey. price in person. Asked if extended warranty may apply and was told too late to try because it’s almost time for them to go home. Too pricey. More

I have had a working relationship with Honda of VS over 30 years, servicing my vehicles. One of which is my '93 civic. The service and professionalism on all levels, from check-in to payment is exceptional 30 years, servicing my vehicles. One of which is my '93 civic. The service and professionalism on all levels, from check-in to payment is exceptional. I wouldn't consider going anywhere else. Honda of VS makes certain you are 100% satisfied. More

Alex Marcel and Clara Torres are extremely good in their work and very supportive. Their customer service skills are unquestionably one of the best at Honda. work and very supportive. Their customer service skills are unquestionably one of the best at Honda. More

The staff was friendly and efficient though I did not meet the technicians. The wait was a little long. There was more than adequate ability to social distance. meet the technicians. The wait was a little long. There was more than adequate ability to social distance. More

Past experiences were positive, but felt totally taken advantage of this time. Brought car in for inspection, and was overwhelmed with the number of services they suggested. Never paid for inspection at advantage of this time. Brought car in for inspection, and was overwhelmed with the number of services they suggested. Never paid for inspection at Honda previously, and yet was charged this time. When I brought that up they deducted the charge, but I got some crazy explanation from my service rep. Also replaced my wiper blades when I did not authorize that to be done. Tried to convince me that it was needed to pass inspection. Really???????? More

I took my vehicle to this dealership and the service was horrible. They misdiagnosed the vehicle and charged me almost $500 to do nothing, while quoting me over $2000 to fix the wrong thing. I took it to horrible. They misdiagnosed the vehicle and charged me almost $500 to do nothing, while quoting me over $2000 to fix the wrong thing. I took it to a second dealership and the fix for the vehicle had nothing to do with the diagnosis given above, and the cost was substantially less $600 versus over $2000. WARNING: DO NOT TAKE YOUR VEHICLE HERE!!! More

I have been having my Hondas serviced here for many years. I recommend this dealer because of the excellent and quick service in the service department. The facility is clean and safe. years. I recommend this dealer because of the excellent and quick service in the service department. The facility is clean and safe. More

I had a 8 o’clock appointment and left at 11. Things that had to be done on my vehicle, Oil change, tire balance, fuel injector cleaning, Should not have taken three hours I guess, especially if I had a that had to be done on my vehicle, Oil change, tire balance, fuel injector cleaning, Should not have taken three hours I guess, especially if I had an appointment. More