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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews

3,197 Reviews of Honda of Valley Stream - Service Center

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June 17, 2024

How the world should be more mind full about making decisions. With people. Vehicle And stop being rude More

by parbateemaharaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Honda of Valley Stream responded

We apologize that your visit with us left you less than satisfied. As you were informed at your appointment before your inspection visit – the brake rotors on your vehicle have an excessive amount of rust on them. So when you brought the vehicle in for the inspection state regulations would not allow us to pass the vehicle for the New York Inspection. Additionally, it is not safe for you to drive the vehicle in that condition. Your safety is our top priority. We are happy to help you with the replacement of the rotors before performing another inspection. Please reach out if we can schedule the appointment to help you with this repair. Thank you!

June 15, 2024

Very good service they kept me informed about issues my vehicle was having. Car was returned clean More

by vanbris8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you received great service and that our team kept you informed about your vehicle's issues. It's great to know that your car was returned clean as well. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 15, 2024

I enjoy the customer service and the professionalism. Explaining the issues with my car. I will return More

by layla1208.ec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear that you enjoyed our customer service and professionalism. It's important to us that you understand the issues with your car, and we're happy to help. We look forward to serving you again in the future. If you need any further assistance, please don't hesitate to reach out.

June 14, 2024

I cannot express the amazing experience my husband and I had purchasing our 2025 Honda Hybrid CRV at Honda of Valley Stream. I want to give a special shout out at Aniah Harrison for her dedication and hard More

by aalvarez
Recommend Dealer
Yes
Employees Worked With
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aniah Harrison
Jun 17, 2024 -

Honda of Valley Stream responded

Thank you for sharing your fantastic experience! We're thrilled to hear that Aniah and Gabe made your purchase of the 2025 Honda Hybrid CRV so smooth and enjoyable. Your high recommendation means a lot to us. If you need any further assistance or have any questions, please don't hesitate to reach out. Enjoy your new vehicle!

June 14, 2024

Excellent customer service. The personnel were very friendly and understanding, although they were very busy, very recommended service. Thank you for your time and effort More

by hamdanservicesllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that you experienced excellent customer service and found our personnel friendly and understanding, even during busy times. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 14, 2024

The place was very clean inside and outside. Very little wait time at the service desk. More

by PGT74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you found our facility clean both inside and outside, and that you experienced minimal wait time at the service desk. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 14, 2024

Quick and efficient service. I had Clara as an advisor again (this is my second time coming to this dealer & 2nd time working with her). She is very nice and knowledgeable. Also, More

by t.jimenez425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Honda of Valley Stream responded

Thank you for your kind feedback! We're delighted to hear that Clara and Santos provided you with quick and efficient service during your visit. It's great to know that Clara's knowledge and friendliness, as well as Santos's assistance, made your experience positive. If you need any further assistance, please don't hesitate to reach out. We appreciate your continued trust in our dealership!

June 14, 2024

Excellent service. Attentive service, very friendly, and helpful. She helps a lot with the needs of the client, is very attentive to requests, complaints or needs tha More

by Claritza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you found our service excellent and our staff attentive and professional. It's important to us that we address all requests, complaints, and needs promptly. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 13, 2024

Very helpful and friendly from when I walked in to when I left the dealership More

by nicolecvelez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you found our team helpful and friendly throughout your visit. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 13, 2024

Service was great as usual. No complaints. I scheduled online came in was seen upon arrival and they did there job. More

by krysy718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you had a great experience with our service as usual. It's wonderful to know that our online scheduling and prompt attention upon arrival met your expectations. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

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