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Honda of the Avenues - Service Center
Jacksonville, FL
3,038 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,038 Reviews of Honda of the Avenues - Service Center
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March 06, 2025
Service dept first class. Clean area when waiting for completion of service. Snacks and water Clean area when waiting for completion of service. Snacks and water More
by paulayer
Verified CustomerEmployees Worked With
March 04, 2025
Scheduling was fast and easy. Work was completed on time. No issue experienced during visit. Work was completed on time. No issue experienced during visit. More
by Zumba
Employees Worked With
March 04, 2025
This dealership wasted my time and money. Service department told me my blown tire was covered under an extra protection warranty I had purchased at the time of buying the car. They had me ca Service department told me my blown tire was covered under an extra protection warranty I had purchased at the time of buying the car. They had me call a tow truck to bring the vehicle to them and had me cancel my same day $200 estimated tire replacement at Tires Plus. They inconvenienced me by having to wait an extra day then they blind sided me at pick up with an over $500 repair bill after they had already repaired the tire. No warning or chance to take the vehicle elsewhere. No apology or attempt to make it right. Just a demand for their money. Our situation was literally an example the salesman gave us in the pitch for the warranty. I strongly discourage people from this dealership. More
by MazdaMadness
March 04, 2025
Excellent customer service which was beyond my expectations. Waiting area was very comfortable and clean. expectations. Waiting area was very comfortable and clean. More
by s.kapuaala
Employees Worked With
March 04, 2025
Marcellus was fantastic. Great customer service. Wait time was long but comfortable work spaces are good for passing the time in a productive and painless manner. Great customer service. Wait time was long but comfortable work spaces are good for passing the time in a productive and painless manner. More
by mcharbula
Employees Worked With
February 28, 2025
Very good service very polite great communication got back with me very fast. Let me know what was going on step-by-step. Had my car done in a couple days very satisfied. back with me very fast. Let me know what was going on step-by-step. Had my car done in a couple days very satisfied. More
by CHAWKINS1417
Employees Worked With
Shawn
February 27, 2025
I want to thank my advisor, Randy Lewis, for superb service. He did a very concise and detailed explanation. service. He did a very concise and detailed explanation. More
by Imelda O
Employees Worked With
February 26, 2025
Diagnosis wrong issues just spent over $2000 on Feb 6 now back again Feb 27 for same issue leak underneath vehicle now got to pay another $2000 plus for a leak that should have been repaired on Feb 6, 2025. back again Feb 27 for same issue leak underneath vehicle now got to pay another $2000 plus for a leak that should have been repaired on Feb 6, 2025. Service is not like it use to be years ago, going down hill. More
by DEKGDADDY80
Employees Worked With
N/A
February 26, 2025
Fast and efficient and easy. Great experience as usual. Everyone was professional and nice and knowledgeable. Great experience as usual. Everyone was professional and nice and knowledgeable. More
by VEE747
Employees Worked With
