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Honolulu GMC Cadillac - Service Center

Honolulu, HI

4.1
802 Reviews

802 Reviews of Honolulu GMC Cadillac - Service Center

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January 06, 2024

The service department is great. Ever since the new Manager Eric Cheigh took over, I find consistency and excellent service! More

by zmedina0225
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 07, 2024 -

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear that Eric and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 05, 2024

Nick was very attentive and patient with me during the transaction. I appreciate him for taking the time with me until I made my decision. I highly recommend him to everyone! More

by MICAHOAHU
Recommend Dealer
Yes
Employees Worked With
Nick Nakama
Jan 05, 2024 -

Honolulu GMC Cadillac responded

Thank you so much, Micah, for your kind words for Nick and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 03, 2024

Great professional service I really appreciate the quality and expert experience that made easy installation of part. More

by FRANSIGGY
Recommend Dealer
Yes
Employees Worked With
5
Jan 03, 2024 -

Honolulu GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 03, 2024

The past has been poor. I don't think I have had faith that I could rely on your service department. Lack of follow up and poor work when I bring it in. But this time it was More

by nalani0
Recommend Dealer
Yes
Employees Worked With
Micah waiamau
Jan 03, 2024 -

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 03, 2024

Akira was courteous He was friendly He was knowledgeable He was attentive and listened He offered excellent service More

by Tee
Recommend Dealer
Yes
Employees Worked With
Akira wood
Jan 03, 2024 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 03, 2024

A lot better than the last time. Micah communicated well and took care of everything without any issues. More

by KLANESKI21
Recommend Dealer
Yes
Employees Worked With
Micah
Jan 03, 2024 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 03, 2024

Dante Jovenal, and the entire team at Honolulu GMC could not have been more professional and I would recommend them to anyone that is looking for a new or used car, no matter which island they are on! More

by MIKEHARVEY0
Recommend Dealer
Yes
Employees Worked With
Dante Jovenal
Jan 03, 2024 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Dante here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 31, 2023

Matt was awesome! Understood our needs and had a few vehicles pulled for us to look at prior to our arrival. I will recommend Matt to everyone and will be back again. More

by DOMINICRYANESCAMILLA
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 01, 2024 -

Honolulu GMC Cadillac responded

Dominic, Thank you so much for your kind words for Matt, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 31, 2023

Micah was wonderful He took great care of of my cars and he has wonderful customer service thank you so much GMC Cadillac I'm a happy customer as usual you've always taken care of my car needs More

by 4UMOMMZ
Recommend Dealer
Yes
Employees Worked With
Yes
Jan 01, 2024 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. Micah and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 30, 2023

My appointment was at 8am. After an hour and a half of waiting. I asked on the status and was told it would be another hour before they start on my car. More

by NBNEAL
Recommend Dealer
No
Jan 04, 2024 -

Honolulu GMC Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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