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Hopkins Acura of Fairfield
Fairfield , CA
32 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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32 Reviews of Hopkins Acura of Fairfield
April 25, 2017
GREAT SERVICE DEPARTMENT -Poor Phone Communication I brought my wife's Acura in for a service problem. The vehicle repair was done in timely order considering parts hsd to be ordered in. But the pr I brought my wife's Acura in for a service problem. The vehicle repair was done in timely order considering parts hsd to be ordered in. But the problem with this dealerdhip is the telephone communication. I called to verify the car was ready, gave the name of the person I wanted to speak with and ended up with my call being answered by the adjacent Honda dealership service, who knew nothing about my vehicle. More
by Bill Wallace
Employees Worked With
Raquel (excellent), Joel (excellent), telephone answering and correctly connecting (lacking in every way)
February 22, 2014
Thank you maria for helping me with the loan process.and helping me with my navigation system. That helped me alot thanks I'll contact you again forsure. helping me with my navigation system. That helped me alot thanks I'll contact you again forsure. More
by Booker12
Employees Worked With
Maria quiambao
