Hopkins Ford of Elgin

Wolves in Sheep's Clothing- Unsatisfied to say the least Not only did they not stand behind the car they sold- they didn't even have the common courtesy to send back my garage door opener that was left in th Not only did they not stand behind the car they sold- they didn't even have the common courtesy to send back my garage door opener that was left in the trade in that I called them about not an hour after the sale took place. Said "oh ya, no problem- will do right away" a month later and still nothing. Have called twice about the issue with the car and have never had a return call. Sad thing is they pawned the problem of the passenger door not remote unlocking due to the low battery at test drive, reassured me that it was due to the battery issue and they do full inspections of their used cars and when I called about the issue the next day it was "Sorry will talk with a manager and then they never followed up- . Unbelievable that they care so little after the deal was done. Buyer beware- wolves in sheep's clothing. More

Used 2009 Fusion Stopped by the dealer to look at a used vehicle for my sons first car. Ken and Joe where extremely friendly and professional during the entire time. I Stopped by the dealer to look at a used vehicle for my sons first car. Ken and Joe where extremely friendly and professional during the entire time. I will continue to purchase from this dealership!!!! More

Great Ford Dealership & Friendly Service! Everyone at Hopkins Ford are very knowledgeable and kind. The BEST car buying experience I have ever experienced! I would highly recommend Hopkins For Everyone at Hopkins Ford are very knowledgeable and kind. The BEST car buying experience I have ever experienced! I would highly recommend Hopkins Ford in Elgin, IL to anyone looking to buy a car. They answered all of my and my husband's questions and were patient in working with us, as we were patient in working with them. This is now my 3rd Ford I have owned in my life time of owning many different types of cars and I'm very pleased to be back in the Ford family! THANK YOU HOPKINS FORD!!! More

Positive buying experience We continue to purchase fords based on past experience. On our way home from the casino in Elgin, we decided to check out Hopkins Ford. Although we we We continue to purchase fords based on past experience. On our way home from the casino in Elgin, we decided to check out Hopkins Ford. Although we were unlucky at the Grand Victoria, our luck changed when we decided to purchase a new explorer at Hopkins! More

Great deal on a used vehicle My wife and I purchased a used Lincoln MKZ last week from Hopkins Ford. Juvenal Soriano was our salesman, and he was very patient and respectful to m My wife and I purchased a used Lincoln MKZ last week from Hopkins Ford. Juvenal Soriano was our salesman, and he was very patient and respectful to my wife as we went through the process of test driving and negotiating on our vehicle. My family have been Hopkins customers for over 30 years, and with the recent renovation, the dealership looks great and offers better services than they have before. My family will continue to do our car shopping here! More

Couldn't be happier. The best. We bought a Ford Edge from one state and traveled to Elgin IL for a great sale. Well seasoned professional salesman, knowledgeable, respectful and org We bought a Ford Edge from one state and traveled to Elgin IL for a great sale. Well seasoned professional salesman, knowledgeable, respectful and organized. The easiest and best car experience ever. We would love to come back again to buy another vehicle. We passed on the the good news about (Ron Hopkins Ford) to our close friends and family. More

great deal on a used car Great service, very friendly and very receptive; met our demands with quality and financial. Tony Nykolajcuyk was fantastic, he explained every detai Great service, very friendly and very receptive; met our demands with quality and financial. Tony Nykolajcuyk was fantastic, he explained every detail about the car. We had a great experience and will use Hopkins Ford again in the near future. More

Phenomenal Israel Gonzalez was my sales person. He was phenomenal breaking all stereotypes of a typical car salesman. He was patient, respectful, and very know Israel Gonzalez was my sales person. He was phenomenal breaking all stereotypes of a typical car salesman. He was patient, respectful, and very knowledgeable of each of the cars I was interested in. I ultimately purchased a Ford Escape. More

Ford Fusion review I had a great experience purchasing my first car on Saturday. The employees at Ron Hopkins are extremely friendly and helpful! I highly recommend this I had a great experience purchasing my first car on Saturday. The employees at Ron Hopkins are extremely friendly and helpful! I highly recommend this dealership when you're in the market for cars. More

Excellent Experience The entire staff from owner's, to Mgr., to Finance were really super to work with. They were not pushy and listened to what I was really looking for a The entire staff from owner's, to Mgr., to Finance were really super to work with. They were not pushy and listened to what I was really looking for and needed for my vehicle needs. I ended up with a great deal and would recommend them to family and friends. More