We bought a truck from this dealer, it was never worth what we paid, we asked them to come down on price because it had been wrecked twice, they refused, we ended up buying the truck anyway because it was exactly what we needed at the time and they helped with financing. Ok, maybe 3 stars for this purchase.
Before the truck over the past 10 years we had bought about 6 cars from them, last year we went to buy a bigger van for our family and asked them to run the numbers on our trade in to see where we would be at. Next thing we know they are running our credit from our previous purchase of the truck, without even asking us! We asked them to stop running our credit and walked out. 2 months later we received letters from 7 different banks they had ran our credit through, just about making us ineligible for financing anything else.
Now we are in the market for another vehicle and as bad as I would love to use them I don't feel they have done us any favors to earn our business again. They haven't given us great deals, they haven't cut us any deals, and they lied to us, went behind our back and blasted our credit. Very upset I can't use them as now I want to trade in our truck we bought, no longer needed and get a sedan, which they have the one we want. Very frustrating.