Horne Hyundai
Apache Junction, AZ
Filter Reviews by Keyword
By Type
556 Reviews of Horne Hyundai
This is the second car bought at this dealership. First time I bought a car, it as no pressure, laid back, great deal and I can say the second time was the same AWESOME experience! LOVE FRED! Survey time I bought a car, it as no pressure, laid back, great deal and I can say the second time was the same AWESOME experience! LOVE FRED! Survey however is irritating as this is the 6th time I ave tried to submit and it keeps saying I don't have a t least 25 words and clearly I have more than that! I would NOT RECOMMEND THIS SITE! More
MR. POWELL WAS VERY PROFESSIONAL, AND A PLEASURE TO DEAL WITH. HE WAS HONEST ABOUT WHAT WAS NEEDED AND NECESSARY FOR MY VEHICLE TO CONTINUE RUNNING SMOOTHLY. HE ALSO INSTRUCTED ME IN WHAT WAS NEEDED FOR T WITH. HE WAS HONEST ABOUT WHAT WAS NEEDED AND NECESSARY FOR MY VEHICLE TO CONTINUE RUNNING SMOOTHLY. HE ALSO INSTRUCTED ME IN WHAT WAS NEEDED FOR THE FUTURE UPKEEP FOR MY VEHICLE. I WOULD HIGHLY RECOMMEND HORNE HYUNDAI AND ITS SERVICE DEPARTMENT FOR MY FRIENDS. More
We had an awesome experience at Horne Hyundai ! From the internet price quote to our phone conversations with Austin Hart ,our sale assiocate(who was charming , courteous,and very knowageable)to the out the internet price quote to our phone conversations with Austin Hart ,our sale assiocate(who was charming , courteous,and very knowageable)to the out the door car price everything was done so professionlally accurately. Earlier in the day,.we had left another Hyundai dealer who tried to low ball us and they were dishonest with their price quotes.So from the moment we walked into the Horne Hyundai ,it was a great experience. We were greeted and treated with respect. Austin Hart was both fun and very through. Mike the financial manager was also through and pleasant to work with. Alll in all we have to thank the Horne Hyundai for an awesome car purchase. Thank You so very much the Atha,s More
Excellent buying experience. They presented their best price, and it beat everyone else in town. Plus, they were very generous on their trade-in allowance. I never felt pressure to do anything I wasn't price, and it beat everyone else in town. Plus, they were very generous on their trade-in allowance. I never felt pressure to do anything I wasn't comfortable with. I would highly recommend this dealership to anyone who wants professional, courteous attention. More
I really appreciated the customer service and how easy it was for a sales person to listen to what I wanted in a car. The sales team in general put forth the effort to get the exact car delivered. That car was for a sales person to listen to what I wanted in a car. The sales team in general put forth the effort to get the exact car delivered. That car had everything I wanted and that made me especially happy. Yes, I would recommend this dealership to friends and family. I know that they would be in good hands with this dealership. More
Amazing experience--far exceeded all expectations. Salesman Ron Bennett is a gem and truly went above and beyond in explaining the car's features, answering all our questions and continued to work wit Salesman Ron Bennett is a gem and truly went above and beyond in explaining the car's features, answering all our questions and continued to work with us even after we had already decided to buy. Never felt pressured or stressed about the price or the financing. Karl Coles was outstanding to work with as well. Will definitely recommend and return for future vehicle purchases. More
Three years ago my 80 year old father in law went to this dealership to buy a new Genesis. He was treated badly as he was old, could not walk well and did not dress fancy. He wound up purchasing a Genesis el dealership to buy a new Genesis. He was treated badly as he was old, could not walk well and did not dress fancy. He wound up purchasing a Genesis elsewhere and paid cash. I felt that after this length of time things must have changed so my wife and I went to purchase a 2013 Sonata. The price was right, salesman nice and that's where it went down hill. After agreeing on a price and the car we wanted they told us they could get it from another dealer. The next day they called my wife saying the dealer who had our car would not release it them that it had been sold ( I called and it was not sold) then tried to sell my wife a 2012 demo model that was not the same package as the original for not much of a discount. I believe that's called bait and switch. We got our deposit back and proceeded to Chapman that had the car we wanted only to have a negative experience there. These two dealers are SLEAZY - BUYERS BEWARE!!! More
BEWARE!! Unequivocally the worst experience ever- not just at a car dealership. The salesman was quite objectively sleazy. Pressure, fast talk and disinformation was his game. He was like a characterfure just at a car dealership. The salesman was quite objectively sleazy. Pressure, fast talk and disinformation was his game. He was like a characterfure of a used cal salesman but selling new cars instead. When the deal fell through, he actually called my girlfriend and me obscenities and began screaming at us and berating us. He literally threw our keys at us and wanted to go outside and FIGHT. The guy was truly and completely insane and his co-workers had to physically restrain him. The sales manager was NOT apologetic but one of the other salesman was clearly ashamed. As a physician and military officer, I strongly cautio you against choosing to investigate Hyundais at this very small and shady dealership. My only explantation is that Apache Junction is the methamphetamine capital of Arizona and perhaps the dealership has an employee pool limited to such unstable individuals. More
My husband and I had been in on a Friday and were looking at a used vehicle. We were not happy with the deal and decided to look at other vehicles elsewhere. On Saturday before heading to another dealership, at a used vehicle. We were not happy with the deal and decided to look at other vehicles elsewhere. On Saturday before heading to another dealership, my husband called our salesperson Tony and asked how far apart we were on a deal. Tony checked with sales manager Joe Donofrio who said we were $535.00 apart, my husband asked if we could do any better. Joe (who could be overheard in the background) stated to drop the $500. We went in to but the vehicle. When it came time to sign paperwork the $500 was added back in. To make a long story short, Joe ended up firing our saleperson Tony right in front of me when he backed us up and told Joe that he had said to drop the $500 ! I found another salesperson on the floor who said he had heard Joe say to drop the $500 also. I contacted the general manager who in short told me they had had other problems with Tony and this was a last straw type situation--He pointed out that he had found another employee from the service dept (who would therefore have no interest in the deal) that heard Joe say to drop $35 from the $535 not $500. He wanted to know if we were still interested in the vehicle. He did also tell me he had discussed the matter with the owner of the dealership. When I tried to reach the owner I was told he was out of town for a week and unknown when he would be able to get back to me. I feel the sales manager told us one thing to get us into the dealership. I feel it was wrong to fire an employee for being honest. Even if it is true that the salesperson had a history of problems, you do not reprimand or fire an employee in front of the customer. Not even an apology from the general manager about the unprofessional behavior of the sales manager. More