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Horne Kia
Gilbert, AZ
725 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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725 Reviews of Horne Kia
August 13, 2024
Archie and Melissa were helpful, informative and flexible. They asked questions to get a better idea of what I wanted and have me time to ask my own. It was a great experience flexible. They asked questions to get a better idea of what I wanted and have me time to ask my own. It was a great experience More
by Tamara Bennett
Employees Worked With
Marissa Newsom and Archie
August 08, 2024
I have HORRIBLE EXPERIENCE IN THIS LOCATION MY VEHICLE WAS PART RECALLED They're not fixing it. Manager Robert. He could careless about you Question…how many people they're going to denied? This BIG CO WAS PART RECALLED They're not fixing it. Manager Robert. He could careless about you Question…how many people they're going to denied? This BIG COMPANY KIA NEED WHISTLEBLOWER More
by A
Employees Worked With
Robert Woolsey
August 04, 2024
The price advertised on the website isn't the price they will sell the car for, even if you print it out with a date. They will add dealer accessories which are $3800. In addition, in my case, they wasted will sell the car for, even if you print it out with a date. They will add dealer accessories which are $3800. In addition, in my case, they wasted my time by not giving me a full quote, and not responding to my follow-up message to get the full quote. More
by AZVB
Employees Worked With
Zach Dudelin
July 18, 2024
I just had a great experience! Last Saturday I purchased a 2025 K5. I love the car, but what was so exceptional was the customer service. Josh Galvan, the Assistant Sales Manage Last Saturday I purchased a 2025 K5. I love the car, but what was so exceptional was the customer service. Josh Galvan, the Assistant Sales Manager treated me with dignity and care as we worked through the pricing process. He listened to me and I walked away with not only a great car, but feeling great about the whole process. I only wish other dealerships or Sales Managers would do the same. So, if want a great car and pleasant experience in the buying process, look up Josh at Horne Kia ... you will not be disappointed. More
by Glen in Gilbert
Employees Worked With
Josh Galvan - Assistant Sales Manager and Ti - Sales Assistant
May 22, 2024
Dealership sold me a car they didn’t bother to take the time to properly inspect. Chips in windshield, tank not full, within 7 days the truck was at the Service Department for MULTIPLE issues that should h time to properly inspect. Chips in windshield, tank not full, within 7 days the truck was at the Service Department for MULTIPLE issues that should have been found upon inspection. Extremely unhappy. More
by meganbryngelson
Employees Worked With
Rachel
