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Horne Kia
Gilbert, AZ
725 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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725 Reviews of Horne Kia
July 02, 2023
Barb Bloss (sales) and Mike B (service) are excellent employees! They are professional, personable and courteous. I will buy my next vehicle here and encourage all of my family and friends to do the same employees! They are professional, personable and courteous. I will buy my next vehicle here and encourage all of my family and friends to do the same. More
by Gerald
Employees Worked With
Barbara Bloss and Mike B
June 29, 2023
This company will forge your signature on warranty papers then pretend like nothing happens and be disrespectful. Sold the car that does not even work correctly. Also on my fifth safety recall. then pretend like nothing happens and be disrespectful. Sold the car that does not even work correctly. Also on my fifth safety recall. More
by Lexie
Employees Worked With
Joshua Bauman
June 22, 2023
Awesome service, no messing around trying increase price, adds items and so forth. Restored my faith in car sales companies would highly recommend and would purchase from them again. adds items and so forth. Restored my faith in car sales companies would highly recommend and would purchase from them again. More
by Usdupfamily
Employees Worked With
Josh galvan
June 16, 2023
Will never buy from Horne Kia again. I bought a Pre Owned 2016 Honda Pilot here, only to find out it has transmission problems 10 days later. Day 10 I took it for a transmission fluid ch I bought a Pre Owned 2016 Honda Pilot here, only to find out it has transmission problems 10 days later. Day 10 I took it for a transmission fluid change at Honda and after about a week the kick backs in shifting gears were back….. During purchase I asked about warranties since I’m buying from a dealer I figured there would be at least a 30 day warranty or something since I’m paying premium compared to going through Craigslist. I kept being told finance will go over the warranty when I asked during the process. I signed a paper to buy the car only to find out, they only have a 3 day return opportunity “not a warranty which isn’t really disclosed” and their cheapest extended warranty was over $4000, obviously declined. I still bought saying to myself “this is a dealer, this car should be in great shape mechanically or it wouldn’t be on the lot”. Big Mistake Don’t buy pre owned from this dealer when they don’t have an included warranty on the cars themselves at all. On top of that it came with the “we already did the work” added in fees for paint protection, car theft and some other ridiculous non sense that’s never used which tacked on just over $1000. GO SOMEWHERE ELSE OR TO BE HONEST JUST BUY FROM CRAIGSLIST, THERE IS NOTHING HORNE KIA CAN DO THAT IS ANY DIFFERENT THEN BUYING FROM ANOTHER PERSON SELLING ONLINE. YOU WILL SAVE SEVERAL $1000s, EXTENDED WARRANTIES YOU CAN GET ON YOUR OWN, THATS CHEAPER! THEN THEIR COST. A REPLY FROM THE "GM" ALWAYS FOLLOWS A COMMENT TO CALL HIM, I HAVE AND EVERYTIME HE IS IN A MEETING SO I LEAVE A MESSAGE AND HAVE NEVER RECEIVED A CALL BACK. More
by Hondaguy7
Employees Worked With
Joshua Bauman
June 09, 2023
Horne Kia has a wonderful selection of New and Used vehicles to choose from and the staff is very helpful and friendly. We worked with Josh Galvan who made the whole process of trading in our current v vehicles to choose from and the staff is very helpful and friendly. We worked with Josh Galvan who made the whole process of trading in our current vehicle a great experience. More
by Irisg
Employees Worked With
Josh Galvan
June 07, 2023
This dealership attempted to rip me off when they tried to tell me my trade in (2019 Toyota Tundra) was only worth 25K. I always do my homework well in advance of arriving at a dealership and I knew my tru to tell me my trade in (2019 Toyota Tundra) was only worth 25K. I always do my homework well in advance of arriving at a dealership and I knew my truck should be valued between 34K and 38K. Needless to say I walked out and drove straight to Tempe Kia where I knew I should have gone in the first place. They always take care of me at the Tempe Auto Group (Dodge, Chrysler, Jeep, Kia, Ram). Stay away from Horne and save time and money at Tempe. More
by Afinken
Employees Worked With
Abdul Hussein
May 01, 2023
Just wanted to get the word out that working with Josh Galvan on the purchase of a 2023 Kia Sorento Hybrid was the best buying experience I have had in my many years of car purchases. At each point in the Galvan on the purchase of a 2023 Kia Sorento Hybrid was the best buying experience I have had in my many years of car purchases. At each point in the process, Josh made sure I understood and was satisfied before moving to closing the deal. It is rare to feel that he was working for me as well as the dealership. Thanks again Josh and always happy to recommend you to folks looking at Kia. More
by RGLENN612
Employees Worked With
Josh Galvan
