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Horne Kia

Gilbert, AZ

4.7
726 Reviews

1465 E Motorplex Loop

Gilbert, AZ

85297

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726 Reviews of Horne Kia

November 02, 2019

They want to sell premium cars but they behave like a used car dealership. The salesperson was aggressive. I get that you want to sell a car but holding the keys of the customers trade in hostage is not More

by deepblue15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Smith
Nov 04, 2019 -

Horne Kia responded

Hi deepblue15, Thank you for taking the time to leave a review. I appreciate the opportunity to earn your business and am happy you were able to find a vehicle that worked for your needs within our inventory. I also appreciate you bringing your overall experience to my attention. I will be sure to share your feedback with my team to see how we can improve for future customer visits. If there is anything else I can do to assist with future vehicle needs, please do not hesitate to contact me directly. I would love the opportunity to remedy your experience and keep you in our Horne Kia family. Congratulations on your new vehicle and safe travels, Josh Bauman, General Manager jbauman@hornekia.com (480) 725-5220

November 02, 2019

Second time buying a car from this dealership. Service is very good in all department. I just keep coming back here because of ms. Barbara Bloss. She takes care of me finding a car and making sure I’m happy More

by Aaron
Recommend Dealer
Yes
Employees Worked With
Barbara Bloss
October 27, 2019

Great service and little pressure Haidar Fadlallah was fabulous. He made sure he understood what we wanted and helped to answer each question we had. The first time we met him was clos More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haydar Fadlallah
October 20, 2019

Amazing service Took all the time in the world with us to make sure we got the price and car we wanted. I will be so happy to come back in the future just to work wit More

by brittdanley8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haydar Fadlallah
October 05, 2019

Darrell was very nice, knowledgeable and kind. I appreciated how much time he spent explaining everything. I would definitely buy a car from Darrell again! Go Horne Kia, you’re the tops! More

by Ken D
Recommend Dealer
Yes
Employees Worked With
Barbara Bloss, Darrell Craig
October 05, 2019

We are very satisfied with your help in picking out our car!! Thank you for your honesty and we will recommend you to all of our friends and family! More

by Tina
Recommend Dealer
Yes
Employees Worked With
Haydar Fadlallah
October 05, 2019

Haidar is such a nice person! I personally recommend going to him if you decide to come to Kia. Always gives you and good price and is very honest. More

by Donovan_C
Recommend Dealer
Yes
Employees Worked With
Haydar Fadlallah
October 02, 2019

Scam Artist-Deceptive SCAM DEALER-THINK TWICE BEFORE WASTING YOUR TIME I am looking to purchase a 2nd used vehicle, I found a nice 2007 Honda CRV-used vehicle at Horne Kia More

by Jacque C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allen McCoy
September 30, 2019

Great Customer service from Haider We were looking for a replacement vehicle for my wife and wanted to look at the Sorento. We happened to be very fortunate that Haider was the salespe More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haydar Fadlallah
September 19, 2019

I should be a “0” STAR By far the worst dealership I’ve dealt with. I communicated back and forth with a salesperson from this location, confirmed what I had been offered el More

by Nichole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
April Simmons, Joshua Bauman, Barbara Bloss, Kylor Messmer
Nov 04, 2019 -

Horne Kia responded

Hi Nichole, I apologize we were not able to negotiate a payment on your vehicle of interest. We do our best to provide our customers with the best possible price for their budget but have no control over external factors such as available downpayment or credit score. If you are still in search of a vehicle and would like to give us another try, please contact me so I may directly assist you. Best, Josh Bauman, General Manager jbauman@hornekia.com (480) 725-5220

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