Horne Kia

Amazing Customer Service!!! As I drove up, Tim Hacker greeted me with a smile and welcomed me. Tim was very personable, not pushy, knowledgeable, and made me so comfortable. Th As I drove up, Tim Hacker greeted me with a smile and welcomed me. Tim was very personable, not pushy, knowledgeable, and made me so comfortable. Then, Kylor Messmer introduced himself and another fine salesman with all the friendliness anyone can ask for. Al Burton was extraordinary with his polite pleasant sales services. I fell in love with the car that I wasn't on planning to purchase. I was just driving around and at the previous dealer, Hyundai, I sat in the lobby for 30 minutes and no one asked if I was helped. They all walked passed me like I was a ghost! Then when I was greeted by Tim Hacker at Kia, I knew they were in good business. They went out of their way to give me what I wanted! I got to drive the Kia Niro Touring off the floor and they made arrangements to get 2 of the cars I traded in! I recommend Horne Kia in Gilbert to anyone wanting to buy a car and Kia is the best of all hybrids! More

Didn’t give up This Review is for Darrell Craig This guy is what all car salesman/managers should model themselves after. Knowing that our situation was unique and challenging most would not have do This guy is what all car salesman/managers should model themselves after. Knowing that our situation was unique and challenging most would not have done the legwork he did. Providing transportation to and from dealership was well above my expectations. And not by his account, we were not able to get financing. But his fight and sincerity to get my wife back into a vehicle almost took a personal level. He suggested a that we try a particular dealership that could help. Not only did they get us financing we got the payment we wanted and best of all didn’t have to trade in our Harley Davidson to do that. Thanks again for you taking a personal approach to our needs. Too bad Five stars is the max amount you can rate because Darrell deservedly should receive more !!! More

bought first car very happy with my purchase and experience at horne kia. Thomas Kernaghan was a very personable person overall. everyone at horne kia was helpful an very happy with my purchase and experience at horne kia. Thomas Kernaghan was a very personable person overall. everyone at horne kia was helpful and me feel good about my first car purchase! More

Great experience! Darrell was very friendly and helpful. He listened and gave good advice. Shopping for cars was great! Working on the financing was good but I felt mor Darrell was very friendly and helpful. He listened and gave good advice. Shopping for cars was great! Working on the financing was good but I felt more pressured in that area. Overall, much better experience than I have had in past car purchases. More

Professional, felt very at ease Darrell is a great guy...personable, knowledgeable, and caring. Makes you feel like a friend..Wouldnt consider any other dealership..thus us my second Darrell is a great guy...personable, knowledgeable, and caring. Makes you feel like a friend..Wouldnt consider any other dealership..thus us my second car purchase with Horne Kia. More

New car purchase was a pleasant experience Darrell Craig was a very kind, no pressure salesperson. I would recommend working with him. This was the best new car purchase I have experienced. Darrell Craig was a very kind, no pressure salesperson. I would recommend working with him. This was the best new car purchase I have experienced. More

Truly exceeded my expectations! The staff here are so friendly and hospitable. They went above and beyond to make me feel comfortable with every decision I made along the way. They w The staff here are so friendly and hospitable. They went above and beyond to make me feel comfortable with every decision I made along the way. They worked to fit my budget and made sure that all of my “must haves” were there. I’m very happy doing business with Horne Kia and will surely be a customer for life. Wow this sounds so cheesy but I don’t care, it’s all true! Shout out to Natasha and Rob for helping me find my dream car :) More

Great experience! Visited Horne Kia for the first time, as a long time Kia customer, I have been to different Kia dealerships and since moving from Los Angeles this ha Visited Horne Kia for the first time, as a long time Kia customer, I have been to different Kia dealerships and since moving from Los Angeles this has been the most refreshing and productive deal here in Arizona thus far. Thomas was great in listening to my requests and interests. He didn’t waste my time giving me the sales man run around and we were able to reach a deal fairly quick. Definitely will be doing business with Horne Kia again in the future. More

Fantastic experience My wife and I came in unexpectedly having to make a car purchase and Darrell Craig made the experience better than I could have ever imagined. Thank y My wife and I came in unexpectedly having to make a car purchase and Darrell Craig made the experience better than I could have ever imagined. Thank you for your services to our family! More

Amazing experience! Darrell was extremely helpful in not only trading in our vehicle and purchasing two but staying within budget and making the transaction as seamless a Darrell was extremely helpful in not only trading in our vehicle and purchasing two but staying within budget and making the transaction as seamless as possible. I would highly recommend Darrell if you’re shopping for a car! More