Horne Kia
Gilbert, AZ
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726 Reviews of Horne Kia
Great Service! Darell assisted me and my family in finding what we needed. He makes things happen, you need to contact him. He has earned our business and we will re Darell assisted me and my family in finding what we needed. He makes things happen, you need to contact him. He has earned our business and we will return. More
Deceptive Tactics + Absurd Fees Be wary of the pre-negotiated prices. I negotiated a price online through my bank and an via email with the sales man. After the test drive they tri Be wary of the pre-negotiated prices. I negotiated a price online through my bank and an via email with the sales man. After the test drive they tried have me confirm my loan online with my bank before telling me the final price. They stalled on giving me the price a few times. Finally, when they came with the total price and it was $8,000 more than the price we discuss, $6,000 of which were dealer added fees. They said they could try and get a few thousand knocked off, but it was still about $3-$4k in mandatory fees(basically dealer add ons).....all of this on a used car. I told them I would pay 10% more than the price they originally offered, but they "could not make that work". My salesman seemed like a nice guy, but overall it felt like they were trying to put one over on me. Also, no one offered me water (110 degree day) until after I went and got a cup my self after waiting in the lobby for 10 mins and several sales people asking me if I'd been helped yet. More
Excellent Customer Experience Bought my Stinger in September 2018. Easy purchase and the Sales Team very professional. Have just taken my car in for its second routine service and Bought my Stinger in September 2018. Easy purchase and the Sales Team very professional. Have just taken my car in for its second routine service and the Service Team is top notch. I let them know items to check over and above the routine service. They were timely, professional and most importantly, listened and addressed my questions. They are also very courteous and did not try to "rush" through my questions. More
No stress, no hassle car buying! Bob Woosley, with Horne Kia, made buying my daughters first car a great experience! I have already recommended him to a friend. I will definitely be b Bob Woosley, with Horne Kia, made buying my daughters first car a great experience! I have already recommended him to a friend. I will definitely be back. Thank you! More
First Experience with Kia Recently purchased a 2019 Kia Sedona and we are very pleased with vehicle and the dealership. Everyone was a pleasure to work with and there was no pr Recently purchased a 2019 Kia Sedona and we are very pleased with vehicle and the dealership. Everyone was a pleasure to work with and there was no pressure on their part to get us to buy. More
Made my Millennium I wish I could give 20 stars. EVERYONE from the detail guy, Especially my sales agent made me feel like GUEEN for the Day! Highly recommend this dea I wish I could give 20 stars. EVERYONE from the detail guy, Especially my sales agent made me feel like GUEEN for the Day! Highly recommend this dealership. My son told me their service department also rocks. His wife has had 2 Kia's and gets her vehicle serviced here. I felt like they were my friends in the business. More
We love Darrell We just purchased a car for my mother. Thanks Darrell for your patience and understanding with my low tech mom in a high tech vehicle. We just purchased a car for my mother. Thanks Darrell for your patience and understanding with my low tech mom in a high tech vehicle. More
Amazing car buying experience Philip was amazing at showing us around, telling us about the car, and ensured the process went smoothly. There was no pressure, no back and forth wit Philip was amazing at showing us around, telling us about the car, and ensured the process went smoothly. There was no pressure, no back and forth with money, and no hassle. Very pleased! The finance manager was the cherry on top by making sure things went smoothly and quickly. More
Awesome dealership. Awesome experience! Darrell was such an amazing salesman to work with. Our new Optima is just what we were looking for and Darrell definitely made this experience a BREEZ Darrell was such an amazing salesman to work with. Our new Optima is just what we were looking for and Darrell definitely made this experience a BREEZE! We walked out within 2 and a half hours. You can see the complete dedication Darrell and Horne Kia are going for. We would highly recommend them to any family or friends. More
Great experience!! We contacted the dealer through the internet. Two sales reps called us back within a short time. The dealership was clean and attractive. Our sales re We contacted the dealer through the internet. Two sales reps called us back within a short time. The dealership was clean and attractive. Our sales rep Darrell Craig was very professional and did not try to “jerk us around” price wise. They honored the prices we found online. Overall, a great experience!! More



